Excellent service with some sensible and pragmatic help while renewing the policy whilst also changing vehicle at the same time. Can always get through to human being and they will call back if... See more
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Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
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Good service and staff
Always easy to ask questions if and…
Always easy to ask questions if and always polite helpful staff who don't pressure your. Have moves off to other companies in the past but keep coming back for service as it's so easy with them.
Could not have been more helpful with a slightly unusual insurance case
I spoke to Elliott and Liam at Howden who went out of their way to help me find a reasonable quote for a slightly unusual insurance policy. They tried all sorts of adaptations to get the price down, which they managed to do, and were totally unfazed by my situation, the circumstances of which ruled out search engines and all but 1 other insurance broker who I spoke to. I would definitely recommend Howden to anyone for car insurance and would consider them for other types of insurance as well. Thank you to the team there!
Smooth claim experience
Howdens have been fantastic ever since I went with them for my business insurance and my recent claim was all settled within a week, great communication from them all along the claim timeline. I would definitely recommend
A great service from Howden chester as…
A great service from Howden chester as all ways,shout out to Jack who i deal with makes insurance easy.
Splendid staff in Howden's Paisley
Splendid staff in Howden's Paisley, especially Maureen and Peter who have always been, not only helpful, and knowledgeable, but have saved me both searching around and money.
No Messing
No Messing.
I just need to know as a long standing customer a good deal in the first instance, on car insurance,costs.
Using the app and a phone call all done…
Using the app and a phone call all done quickly
Went where other companies just said not interested
They were unbelievably helpful. I had been rebuffed by several insurers who said no. Or if you can't tick that box we don't want to know.
Lovely speaking to someone who understood the poroiblem and just sorted it. A weight off my shoulders.
Nice to speak with a person rather than…
Nice to speak with a person rather than using a comparison site
Excellent service
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