Howigs Reviews 

111
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Do stay well away from buying a wig at HOWIGS!! There are a complete scam, NOT BASED in the UK, and will send you a cheap wig from China. In 2021 I had just started my chemotherapy treatment and lost... See more

Rated 1 out of 5 stars

My mother who lost her hair because of her cancer treatment bought a wig advertised as real human hair however, what she received was a cheaply made plastic wig not worth paying over £100. She contact... See more

Rated 1 out of 5 stars

Wish I’d read these reviews before purchase. Nothing at all like picture on web site. Fortunately I don’t need wig for medical reasons, just thought I’d have some fun and try a wig as I can’t get hai... See more

Rated 5 out of 5 stars

I've bought several of this style in different colors, it's a super flattering cut and looks very natural. The back bottom does get matted after awhile and needs daily attention but with use of the de... See more

Company details

  1. Wig Shop
  2. also in
  3. Hair Product Store

Information provided by various external sources

Howigs.co.uk is the wig leader in UK which provides Wigs, Human Hair Wigs, Lace Front Wigs, Hand Tied Wigs, Afircan American Wigs. Wholesale price and quality guaranteed! Buy and enjoy!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

111 reviews

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No history of asking for reviews

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1.7

All reviews

(111)

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Rated 1 out of 5 stars

Have had the same experience as every…

Have had the same experience as every one else. Customer service so so bad. They will not give the return address even after repeated requests. The product ok, but far too large for my elderly mother. I wonder if they will conract me after reading this. Initially I placed a duplicate order and quickly cancelled one.Even though you could ser my mistake they were decidedly unhappy about me cancelling "quoting it was bad for their reviews. Can you believe it.! Still don't think the refund has gone into my PayPal. Dreadful just dreadful. If they put this right -and I'm not holding out too much hope of that - that would some level of redress.

June 12, 2020
Unprompted review
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Rated 1 out of 5 stars

KEEP AWAY , disgusting treatment by this so called company

This is by far the worst company I have ever dealt with . They say the are a U.K. company but proved they are not . I received a wig nothing like the picture on the net. Colour wrong , length wrong shape wrong and the feel was very fake.
Under statutory rights and cooling off period, we should be covered for a full refund . If bought online , entitled to a refund in full even without a reason once goods returned etc but I had a reason.
They will not give me a return address and after numerous emails back and forth , then say they sent goods from China so would cost to send it back . They offered £20 compensation . I flatly refused but they keep trying to bully me into keeping it , selling it on etc etc.
I am now going to open a case with PayPal and report them to trading standards but whether that will get anywhere remains doubtful if they are not based in the U.K.,
No telephone number .
Horrendous , disgraceful company .
By far the worst company I have ever dealt with , daylight robbery
KEEP AWAY

June 8, 2020
Unprompted review
Rated 1 out of 5 stars

The wig I received was poor and when…

The wig I received was poor and when trying to arrange a return, I was told that because it was custom made (to an average head size) they would not be able to resell it, therefore I was only offered 10% if what I had paid for it. I thought that if a customer was unhappy they are entitled to return the package and get a full refund? This is the worst company that I have ever dealt with and now have a revolting wig as compensation to clutter up my house.

June 8, 2020
Unprompted review
Rated 1 out of 5 stars

A TOTAL SCAM !

A TOTAL SCAM !!!THEY SEND YOU WIGS THAT´S CLEARLY FAKE COPIES OF ORIGINAL BRANDS! THEY USE PHOTOS ON THEIR WEBSITE THAT THEY HAVE STOLEN FROM ORIGINAL BRANDS ! I RECENTLY BOUGHT 2 WIGS FROM THIS COMPLETELY UNSCRUPULOUS COMPANY AND THE WIGS ARE JUST HORRIBLE ,IMPOSSIBLE TO WEAR!!! NOW THEY DON´T LET ME RETURN THEM AND GIVE ME MY MONEY BACK!! STAY AWAY FROM THIS COMPANY!!!

June 6, 2020
Unprompted review
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Rated 1 out of 5 stars

avoid !! TOTAL SCAM

avoid !!! ordered a silver hair colour short pixie cut human hair wig for my mom who has lost her hair to chemo, what arrived after spending over £120+ was awful, the wig had black hair with dark grey highlights. it was not a solid silver like the pic advertised on their website. it looked nothing like the picture in colour or style as the wig arrived looked nothing like a pixie cut more just a bad short hair style, when I contacted HOWIG to request a refund they said they cant, even though emails before purchase advised they will no questions asked. They are hardly replying to emails. ive had to open a paypal case to sort this out. absolutely disgusted at their product and manner as what arrived was nothing like the picture, shame I cannot attach a picture of the web site picture of the wig and what was received.

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

Please steer clear of these charlatans.

In common with all the bad reviews here, I have had the same experience as everyone else. The good reviews all look suspicious. They do not accept returns (for any reason), they won't give refunds, they have other clone sites under different names, they use pictures taken from reputable companies, their human hair wigs are synthetic, their quality is very poor, etc, etc, etc. My dispute has now been escalated to PayPal, and I'm hoping they'll give a just decision. Lesson learnt.

May 23, 2020
Unprompted review
Rated 1 out of 5 stars

A company NOT to deal with

This company states that their wigs are human hair (that is what I had ordered). You know stay away from them and find somewhere where you are able to see the wig. Ladies its bad enough loosing your hair after illness but when you receive a product that is supposed to make you feel better, and the product you receive is not the right size, not the colour that you ordered, not made from human hair when you specifically wanted that, the wig is not cut into the style that you ordered and to put the nail in the coffin the wig is made in china.
I did complain to the company, but they were NOT willing to give me a refund and only offered 10%, so again they win and I loose.
ladies stay away from them !!!!

April 14, 2020
Unprompted review
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Rated 1 out of 5 stars

Absolutely a SCAM! Stay far away!

Any positive reviews on "Trustpilot" or anywhere else of Howigs are false. They read just like the reviews on their own website.
This company is just another SCAM. I ordered a wig from them and it was not even close to the picture that represented it on their website. The colour was wrong, and the wig was so ugly. Lots of back and forth emails saying that wig was high priced for them to make and to please understand their position. They certainly do NOT try to understand yours. Just save yourself the frustration and do not do business with them. CHINA JUNK!!!
I have to wonder how they are allowed to post false reviews on this site???

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

I am so pleased

This is the 4th wig I have bought in the same color and number. I'm so pleased that they are so perfect on me. Nobody believes I'm wearing a wig.

January 15, 2020
Unprompted review
Rated 1 out of 5 stars

What a load of crap

What a load of crap, wish I'd read the reviews first, I should have realised when my receipt from Paypal came up in Chinese. The wig I ordered looks nothing like what the model was wearing and I'm sure it was the models own hair, was informed I could not return it because it was made for me, how can it be made for me when they have not even seen me. The wig was too long, wrong colour and looked exactly what it was -A BLOODY WIG from China. Avoid this site like the plague

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

If only i could give no stars !

If only i could give no stars !
What an absolute con and joke, I can't believe i was stupid enough to pay £110.00 of my hard earned money to this gang of shisters.
No positive review about them can possibly by genuine. The 'hair piece' I received could have been bought in a joke shop for £5.99.
From other genuine reviews which tell the truth about HoWig I know i will not get my money back, my first complaint was answered to say be patient as the wig was on its way when i was complaining about the quality.
This company is a sham and a con PLEASE don't waste your hard earned money too.

December 23, 2019
Unprompted review
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Rated 1 out of 5 stars

Load of old rubbish.

Load of old rubbish, Their wigs are OK if you are Donald Trump, they have no returns policy, they will offer a few pennies in compensation for being dissatisfied with sub standard goods.
The good reviews that you read on here are fake, they are put on here by people they know.

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

I was concerned this wig style might…

I was concerned this wig style might look too youthful for me but I was very pleasantly surprised that it looks great and I always get compliments from strangers when I wear it. The color looks very natural with my older skin tone.

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

I'm totally wowed

I'm totally wowed. Right out of the box I knew it was the one for me. Not wiggy and the realism is outstanding.I've received so many compliments and my husband couldn't believe it was a wig (along with everyone else).. Sshhh... I'm not telling.lol. Thanks again.

December 6, 2019
Unprompted review
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Rated 5 out of 5 stars

Very happy

I'm very pleased with my shopping experience. I contacted the customer service and very helpful. My wig looks and fits perfectly. Very happy and will be back!

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful

Had to stretch just a bit, but was well worth it. Beautiful fit, cut, color and quality.

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Super cute style

This is my first wig and I love it! Super cute style that fits perfectly without worry. My only wish is that it came in more colors.

December 6, 2019
Unprompted review

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