I have a problem with a no refund booking (double booking by mistake) and it seemed desperate. It was a hostel in Paris and even though it was an honest mistake, they were playing hard to get. Howly's... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have contacted Howly twice with different issues and both times the experience was positive. First I got help with my laptop freezing during software updates. The expert guided me through diagnostic... See more
Company replied
I needed help turning off notifications from several apps at once because they were overwhelming. The expert not only showed me the menu where I could manage them all together but also explained how t... See more
Company replied
Years of family photos were scattered across devices and external drives. The expert helped me choose one cloud service, set a folder structure, and create a migration plan that avoided duplicates. Th... See more
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Company details
- #23 of 30 best companies in Information Service
- #1 of 2 best companies in Computer Consultant
- #13 of 14 best companies in Consultant
About Howly
Written by the company
Howly is a platform that connects you with verified experts in various fields.
Our professionals are here to provide reliable solutions to your everyday problems.
💻 24/7 Tech Support: Experts available day or night, whenever you need help.
⚡ Quick Solutions: Get connected to a tech specialist in minutes for instant assistance.
🔄 Unlimited Consultations: Solve unlimited issues under one subscription – ask us anything, anytime.
Every day we do our best to keep you satisfied with our service.
For any questions or assistance, don't hesitate to contact our customer support team at support@howly.com
Contact info
United States
- 1 (833) 784-4045
- help@howly.com
- howly.com
4.2
Great
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Old laptop feels brand new
They helped me clean up the system, remove junk files, update drivers, it’s running faster and more stable now.
December 19, 2025
Reply from Howly
Hello Mitch,
Thank you for your feedback! We’re glad the cleanup and updates made such a noticeable difference. Improving performance and stability can really extend a device’s life, and we’re happy it now feels faster, smoother, and easier to use.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
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Explained both the fix and the cause
What I liked most is that they didn’t just fix the issue, they explained why it happened and how to prevent it in the future, now I understand my device much better.
December 18, 2025
Reply from Howly
Hello Mercus,
Thank you for your feedback! We’re glad the explanation covered both the fix and the cause. Understanding why an issue happened and how to prevent it can make a big difference, and we’re happy this helped you feel more confident using your device.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
I didn’t know how to enable backup for…
I didn’t know how to enable backup for my photos, the expert walked me through every step, even explained how to control file sizes to save cloud space.
December 12, 2025
Unprompted review
Reply from Howly
Hello Sophia,
Thank you for sharing your positive experience! We are thrilled to hear that our expert guided you step-by-step through enabling photo backups and managing file sizes to optimize your cloud storage.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Fixed Zoom mic problem
My mic wouldn’t work in Zoom during an important meeting, I was shown how to check system permissions, it’s working perfectly now.
December 12, 2025
Unprompted review
Reply from Howly
Hello Grace,
Thank you for sharing your positive experience! We are so glad our guidance helped you quickly resolve the microphone issue during your important Zoom meeting.
We truly appreciate you taking the time to acknowledge the support. If you have any more questions in the future, we are always here to help.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Used to spend hours trying to connect…
Used to spend hours trying to connect my smart TV, the expert told me exactly what to adjust, even explained how to properly restart the router, now it connects in seconds.
December 17, 2025
Reply from Howly
Hello Owen,
Thank you for sharing your positive experience! We are thrilled to hear that our expert's clear guidance, including router restart instructions, helped you connect your smart TV in seconds after hours of frustration.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
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Replacing the cable solved the issue
My tablet wasn’t charging, I thought the battery was dead, but the expert told me to check the cable, it was damaged, bought a new one and the problem was gone.
December 16, 2025
Reply from Howly
Hello Terry,
Thank you for your feedback! We’re glad a simple check helped identify the real cause and resolve the charging issue quickly. Practical guidance that saves time, stress, and unnecessary replacements is always what we aim to provide.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Helped my mom master video calls
My mom had never used video calls before, with patient guidance, she now talks to family by herself, we’re all very happy about it.
December 15, 2025
Unprompted review
Reply from Howly
Hello, Benjamin!
Thank you for sharing this experience. We’re glad to hear that clear and patient guidance helped your mom feel confident using video calls on her own. Stories like this truly matter to us.
Best regards,
Tom, Howly Support
help@howly.com or +1 833 784 4045
clear precise information
December 15, 2025
Unprompted review
Reply from Howly
Hello Tim,
Thank you for your feedback! We’re glad to hear that the information provided was clear and precise. It’s great to know the explanation met your expectations and was easy to follow.
Best,
Tom, Howly Support
support@howly.com or +44 7479 270294
Reply from Howly
Hello Hayk,
Thank you for taking the time to share your feedback. We understand how important it is for pricing and service expectations to be clear, and we take comments like yours seriously.
If you have any concerns or would like to discuss your experience further, please feel free to contact us so we can review the situation and assist you accordingly.
Best,
Tom, Howly Support
support@howly.com or +44 7479 270294
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Set up home Wi-Fi on my own
Never thought I could set up a router myself, the instructions were so simple and clear, I didn’t even need to call customer support.
December 14, 2025
Unprompted review
Reply from Howly
Hello Kevin,
Thank you for your feedback! We’re happy to hear the instructions were clear and easy to follow, and that you were able to set everything up on your own. It’s great to know the experience was smooth and straightforward. We appreciate you sharing this with us.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Account security setup done right
I was worried my social media accounts weren’t secure enough, the expert helped me set up two-factor authentication, showed me how to use backup codes, and now I feel much safer even if I lose my phone.
December 11, 2025
Reply from Howly
Hello Aimee,
Thank you for sharing your positive experience! We are so glad our expert could help you strengthen your social media security with two-factor authentication and backup codes, giving you greater peace of mind.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
Tom, Howly Support
support@howly.com or +1 833 784 4045
Quick dishwasher fix
My dishwasher stopped working, I thought I’d need a technician, I was just told to clean the filter, it worked, and now I know how to maintain it myself.
December 11, 2025
Reply from Howly
Hello Brandon,
Thank you for your feedback! We’re happy to hear the issue was resolved quickly and without unnecessary steps. It’s great when a simple solution gets things working again and helps you feel confident maintaining it on your own.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Made laptop shopping easy
I was looking for a laptop for my daughter’s online studies and had no idea what to choose, the expert gave me a list of options that fit my budget, explained the difference between processors, and why an SSD matters, now I feel confident with my purchase.
December 11, 2025
Reply from Howly
Hello, Josh!
We appreciate your feedback. It’s great to know the explanations and recommendations made your laptop search easier and helped you make a choice that fits your needs and budget.
Best regards,
Tom, Howly Support
help@howly.com or +1 833 784 4045
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He was patient and did not abandon me
December 11, 2025
Unprompted review
Reply from Howly
Hello Antonio,
Thank you for your kind and meaningful feedback. We are truly glad to hear that our expert’s patience and consistent support made you feel seen and helped throughout the process.
We deeply appreciate you sharing this experience. If you ever need assistance again, we will be here with the same dedication.
Best,
Tom, Howly Support
support@howly.com or +44 7700 174689
BEWARE these thieves
I was seeking advice from this company and it required a £1 returnable deposit to continue. These people then tried to sign me up for a monthly £24 payment, WITHOUT MY PERMISSION. I find this underhanded and a despicable practice. Fortunately my bank recognised it as dodgy and blocked the payment. If my bank was not more aware I would have ended up paying for something for nothing. NASTY COMPANY
December 2, 2025
Unprompted review
Reply from Howly
Hello Derek,
We have reached out to you via private message to better understand your situation. Please take a look at your private messages, and we’ll be happy to assist you.
Best,
Tom, Howly Billing Support
billing@howly.com or +44 7479 270294
I couldn’t connect my new printer to…
I couldn’t connect my new printer to the computer, tried tons of advice online but nothing worked, the expert quickly identified the problem, helped me install the correct driver, and even explained how to update the firmware later.
December 7, 2025
Reply from Howly
Hello Kieran,
Thank you for sharing your positive experience! We are thrilled to hear that our expert could quickly identify the issue, help you install the correct driver, and provide clear guidance for future firmware updates.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Fixed internet issue together
My router kept dropping signal and my internet provider's support was useless, I got clear steps to change the right settings and even tips on where to place the device at home, now the connection is stable in every room.
December 3, 2025
Reply from Howly
Hello,
Thank you for sharing your positive experience! We are so glad our clear guidance on settings and device placement could resolve your router issues and give you stable, whole-home connectivity.
We truly appreciate you taking the time to acknowledge the support. If you ever need further assistance, we are always here to help.
Best,
Tom, Howly Support
support@howly.com or +1 833 784 4045
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Laptop restored after Windows update
My laptop completely refused to start after an automatic Windows update, I thought I’d have to take it to a repair shop and spend a lot of money, but the expert figured it out in 15 minutes, guided me through resetting the BIOS, and everything worked again, saving me both time and money.
December 9, 2025
Reply from Howly
Hello Andrew,
Thank you for your feedback! We’re glad the guidance helped bring your laptop back to life so quickly. It’s great to hear the process saved you both time and stress. We appreciate you sharing your experience and are always here if you need more support.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Made my device feel new again
The expert helped me clear unnecessary system files, reorganize storage, and disable apps that were slowing down performance. They explained each step and made sure I understood what was changing. My device runs noticeably faster now and feels refreshed, almost like new.
December 7, 2025
Reply from Howly
Hello Nancy,
Thank you for sharing such detailed and positive feedback! We are thrilled to hear that our expert’s clear, step-by-step guidance helped you optimize your device, giving it a noticeable performance boost and a refreshed feel.
We truly appreciate you taking the time to highlight your improved experience. If you ever need further assistance, we are always here to help.
Best,
Tom, Howly Support
support@howly.com or +1 833 784 4045
Reply from Howly
Hello Thomas,
Thank you for your enthusiastic feedback! We are thrilled to hear that you received quick and awesome help.
We truly appreciate you taking the time to share your positive experience. If you have any more questions in the future, we are always happy to help.
Best,
Tom, Howly Support
support@howly.com or +44 7700 174689
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