I have a problem with a no refund booking (double booking by mistake) and it seemed desperate. It was a hostel in Paris and even though it was an honest mistake, they were playing hard to get. Howly's... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have contacted Howly twice with different issues and both times the experience was positive. First I got help with my laptop freezing during software updates. The expert guided me through diagnostic... See more
Company replied
I needed help turning off notifications from several apps at once because they were overwhelming. The expert not only showed me the menu where I could manage them all together but also explained how t... See more
Company replied
Years of family photos were scattered across devices and external drives. The expert helped me choose one cloud service, set a folder structure, and create a migration plan that avoided duplicates. Th... See more
Company replied
Company details
- #23 of 30 best companies in Information Service
- #1 of 2 best companies in Computer Consultant
- #13 of 14 best companies in Consultant
About Howly
Written by the company
Howly is a platform that connects you with verified experts in various fields.
Our professionals are here to provide reliable solutions to your everyday problems.
💻 24/7 Tech Support: Experts available day or night, whenever you need help.
⚡ Quick Solutions: Get connected to a tech specialist in minutes for instant assistance.
🔄 Unlimited Consultations: Solve unlimited issues under one subscription – ask us anything, anytime.
Every day we do our best to keep you satisfied with our service.
For any questions or assistance, don't hesitate to contact our customer support team at support@howly.com
Contact info
United States
- 1 (833) 784-4045
- help@howly.com
- howly.com
4.2
Great
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Howly is a scam
I was put through to howly from now tv as it would regester on my login I was told it be 1,00 pound which would be refunded but I was charged 1,00 and 24.oo I have a screen shot that I sent to howly when I quired the price and it reply was that I would here from there billing within half an hour for a refund I have been contacting them for over a month now and they keep asking for the credit card co to close investagation so they can refund money of 24.00 the credit company have done this but they keep saying that they have no confirmation .I am a pensioner and my wife is disabled if you look on trust pilot this is quite common .I would love to live in a scam proof country
November 1, 2025
Unprompted review
Reply from Howly
Hello Ann,
We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.
Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.
Best,
Tom, Howly Support
support@howly.com or +44 7479 270294
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Printer not printing certain colours.
My printer problem was solved within a short space of time by a very efficient and helpful agent.
November 29, 2025
Unprompted review
Reply from Howly
Hello Mike,
Thank you for your feedback! We’re really glad your printer issue was resolved quickly and that the support you received felt efficient and helpful. It’s great to know the experience worked well for you. If you ever need help again, we’re here.
Best,
Tom, Howly Support
support@howly.com or +44 7479 270294
Reply from Howly
Hello Richard,
Thank you for your wonderful feedback! We are so pleased to hear that Eugene was honest, courteous, and very helpful during your interaction.
We truly appreciate you taking the time to acknowledge his support. If you have any more questions in the future, we are always here to help.
Best,
Tom, Howly Support
support@howly.com or +44 7700 174689
Reply from Howly
Hello Andrew,
Thank you for your feedback! We’re happy to know you felt supported with patience and care. It’s great that your experience was positive, and we truly appreciate you sharing it with us. If you need help again, we’re always here.
Best,
Tom, Howly Support
support@howly.com or +44 7479 270294
Camera settings improved
My phone photos looked blurry even in good light. The expert walked me through cleaning the lens properly, resetting the camera settings, and adjusting focus behavior. They also explained how lighting affects clarity and recommended stabilization techniques. The difference was immediate and noticeable, and now my photos look much sharper.
November 29, 2025
Reply from Howly
Hello Brandon,
Thank you for your feedback! We’re really glad to hear that the guidance you received made such a noticeable difference. It’s great that cleaning, adjusting settings, and learning some tips helped sharpen your photos. We appreciate you sharing your experience with us.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
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Quick support
I received an email informing me of charges to my PayPal account. I got very nervous and made my heart stop for a second.and logged on to PayPal to report it. I got connected to an advisor who informed me that the email was fraudulent. It is great to see how quickly someone responded to me. It made my day.
November 28, 2025
Unprompted review
Reply from Howly
Hello Alicia T,
Thank you for sharing your experience with us. We are glad our advisor could quickly confirm the email was fraudulent and provide you with peace of mind.
We appreciate your feedback and are here to assist if you have any further concerns.
Best,
Tom, Howly Support
support@howly.com or +1 833 784 4045
i cant believe you wont refund my 92…
i cant believe you wont refund my 92 year old father who got tricked into signing up for your service when he left his phone in an uber, he then had to borrow my wifes credit card and now we find out that the card number he put in while on a chat session with one of your people has been added to someones digital wallet, what you people have done is disgraceful and so wrong on so many levels then you wont refund a pensioner what you took, be ashamed very ashamed
Update..
they asked for my details which i provided and nothing, that was a few days ago, so i hope you feel great about ripping off a 92 year old pensioner who got conned by your company, its a pity you cant give a negative score
November 28, 2025
Unprompted review
Reply from Howly
Hello Steve,
We have reached out to you via private message to better understand your situation. Please take a look at your private messages, and we’ll be happy to assist you.
Best,
Tom, Howly Billing Support
billing@howly.com or +1 833 784 4045
Very clear instructions to help me…
Very clear instructions to help me resolve the issue.
November 28, 2025
Reply from Howly
Hello Dean,
Thank you for your positive feedback! We are delighted to hear that the instructions were clear and helpful in resolving your issue.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
Tom, Howly Support
support@howly.com or +44 7700 174689
I was worried about losing all the…
I was worried about losing all the files on my old computer. The expert suggested a simple cloud backup plan and helped me set it up. I feel more secure now.
November 14, 2025
Unprompted review
Reply from Howly
Hello Dylan,
Thank you for sharing your positive experience! We are so glad our expert could help you set up a simple cloud backup, providing peace of mind and security for your important files.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
Tom, Howly Support
support@howly.com or +1 833 784 4045
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My email app refused to send messages
My email app refused to send messages. The expert helped me resync the account and adjust the outgoing server settings. Works perfectly now.
November 19, 2025
Reply from Howly
Hello Molly,
Thank you for sharing your positive experience! We are thrilled to hear that our expert could help you resync your email account and adjust the server settings, restoring your ability to send messages seamlessly.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
Tom, Howly Support
support@howly.com or +1 833 784 4045
Great service
Great service, even though it took me well more than two hours to solve major problem with Samsung Flip Z5. Daria walked through all problems patiently, even though my screen menu was not behaving as it should. I am in Australia, so the menu is probably a little different, I suspect. Great service and problem solved ... I think!
November 26, 2025
Reply from Howly
Hello Beth,
Thank you for your thoughtful and detailed feedback! We are truly grateful for Daria's patience and dedication in guiding you through the complex issues with your Samsung Flip Z5, especially across regional variations.
We appreciate your recognition of her efforts and are here if you need any further assistance.
Best,
Tom, Howly Support
support@howly.com or +1 833 784 4045
Device setup made easy
I bought a smart scale but could not connect it to my phone. The expert explained how to pair it through the app instead of Bluetooth settings. It synced immediately once I did it correctly.
November 26, 2025
Reply from Howly
Hello Aaron,
Thank you for sharing your positive experience! We are thrilled to hear that our expert's guidance helped you successfully connect your smart scale to your phone.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions in the future, we are always here to help.
Best,
Tom, Howly Support
support@howly.com or +1 833 784 4045
very helpful
November 25, 2025
Unprompted review
Reply from Howly
Hello Michelle,
Thank you for your positive feedback! We are glad to hear that you found our service very helpful.
We appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
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Reply from Howly
Hello, Kim!
Thank you for your feedback. We’re glad to know the support you received was truly helpful for you.
Best regards,
Tom, Howly Support
help@howly.com or +1 833 784 4045
Good job I looked this company up on…
Good job I looked this company up on Trust pilot! Nearly fell for it!
November 25, 2025
Unprompted review
Reply from Howly
Hello Richard,
Thank you for sharing your thoughts. If you ever have questions about how our service works or would like more information, our team is always available to assist you at help@howly.com or +44 7479 270294.
Best regards,
Tom, Howly Support
billing@howly.com or +44 7479 270294
My streaming app froze constantly and…
My streaming app froze constantly and made watching anything frustrating. The expert recommended clearing app data, checking storage availability, and adjusting the video buffer settings in the app itself. They also walked me through testing my connection stability so I could see the difference. The streaming is now smooth and loads without delay, and I finally understand what caused the issue.
November 25, 2025
Reply from Howly
Hello Lilly,
Thank you for your feedback! We’re glad the guidance helped you sort out the freezing issues. It’s great to hear that clearing data, checking storage, and adjusting settings made your streaming smooth again. We appreciate you sharing your experience!
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
My browser kept logging me out of…
My browser kept logging me out of websites and I did not understand why. The expert explained cookie and session settings in simple words. Now everything stays logged in the way I prefer.
November 24, 2025
Reply from Howly
Hello Luca,
Thank you for your feedback! We’re glad the explanation helped you understand your browser settings and stay logged in the way you prefer. It’s great to hear everything is working smoothly now. We appreciate you taking the time to share your experience.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
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Instructions where clear and precise
Instructions where clear and precise. I am 72 and not really tech savi
November 24, 2025
Reply from Howly
Hello Lorraine,
Thank you for your feedback! We’re so glad to hear the instructions felt clear and easy to follow. It’s wonderful that our service could support you comfortably, and we appreciate you sharing your experience with us.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Real solutions without pressure
I expected to be told to replace hardware when my laptop fan became loud. Instead the expert guided me to clean dusty vents and adjust performance settings. The fan is quiet now and no unnecessary repairs were suggested.
November 23, 2025
Reply from Howly
Hello Natasha,
Thank you for your feedback! We’re glad to hear the guidance helped resolve the issue without unnecessary repairs. It’s great that the steps provided made your laptop quiet again and the process felt honest and pressure free. We appreciate you sharing your experience.
Best,
Anne, Howly Support
support@howly.com or +1 833 784 4045
Prompt response received.
November 22, 2025
Unprompted review
Reply from Howly
Hello Manuela,
Thank you for your positive feedback! We are delighted to hear that you received a prompt response.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
Tom, Howly Support
support@howly.com or +44 7700 174689
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