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Rated 5 out of 5 stars

I have to say i was quitly impressed by the quality and build of the product. Shipped quickly, the build though and field ready while staying light weight, and the subtle blue touches are starting to... See more

Company replied

Rated 5 out of 5 stars

Positive: The order process was very simple and above all in German possible. Surprisingly, a discount was given later. The goods came very fast. negative: The request of a rating came in Italian... See more

Company replied

Rated 5 out of 5 stars

I am a professional photographer based in India, and I emailed HPRC regarding a Tripod Case and an older Bag that I had purchased some 15 years ago. Not only did I receive a prompt response from Georg... See more

Company replied

Rated 5 out of 5 stars

We contacted HPRC because the wheels on one of our cases broke while we were using it for conferences. They responded very quickly and the level of customer service was impeccable from the very begi... See more

Company replied

Company details

  1. Industrial Equipment Supplier

Written by the company

Plaber Srl, con sede a Bassano del Grappa, dal 2006 produce le valigie a marchio HPRC | High Performance Resin Cases. Valigie in resina ad elevata performance che garantiscono massima protezione durante il trasporto ed un agevole accesso alle apparecchiature . Le applicazioni sono le più svariate, dal B2B al B2C: medicale, hi-tech (misurazione, laser …) passando per le applicazioni industriali, militari, nautiche, fino ad arrivare all’imaging. La linea HPRC offre inoltre soluzioni di trasporto realizzate completamente su misura: dalla scelta dei colori, all’aggiunta di loghi, alla customizzazione degli interni, fino ad arrivare alla personalizzazione della struttura della valigia, internamente o esternamente, in base alle esigenze del cliente. Non importa quello che devi trasportare, noi abbiamo la soluzione!


Contact info

4.8

Excellent

TrustScore 5 out of 5

309 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(309)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing quality

amazing quality, best case

August 21, 2026
HPRC logo

Reply from HPRC

Thank you for your review and for choosing HPRC! We’re glad you’re happy with the quality of your case. We truly appreciate your support!

The HPRC Team

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Rated 4 out of 5 stars

4 out of 5 is in MY BOOK A++ !

4 out of 5 is in MY BOOK A++ !
Only 4 because we have to stay focused and keep up the magnificent performance / work.
Than you for the quality products !!!

August 19, 2026
HPRC logo

Reply from HPRC

Thank you for your review and for your kind words about our products. We’ll keep our focus high and continue working to improve every day. Your feedback is truly appreciated!

The HPRC Team

Rated 5 out of 5 stars

Everything was very easy and the…

Everything was very easy and the service was exceptional. I'm very happy with my purchase.

June 29, 2026
HPRC logo

Reply from HPRC

Thank you for taking the time to share your experience and for choosing HPRC.

We're delighted to hear that the entire purchasing process was smooth and that our service met your expectations. Knowing you're happy with your purchase is the best reward for our team. We look forward to welcoming you back, and if you ever need assistance, we're always here to help.

The HPRC Team

Rated 5 out of 5 stars

AMAZING PRODUCT

I have to say i was quitly impressed by the quality and build of the product. Shipped quickly, the build though and field ready while staying light weight, and the subtle blue touches are starting to grow on me. I can say i will gladly be recommending HPCR over any other overpriced cases like Pely etc.... I can only recommend 5/5 !

June 27, 2026
HPRC logo

Reply from HPRC

Thank you for your fantastic review and for choosing HPRC.

We're delighted to hear that our case exceeded your expectations in terms of quality, durability, and lightweight design. It's especially rewarding to know that you've come to appreciate the distinctive HPRC blue details and that your experience from fast shipping to the product itself has been so positive.

Your recommendation means a great deal to us. Thank you for your trust and support and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent product and superfast…

Excellent product and superfast international delivery inside the EU. Very pleased.

April 22, 2026
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Reply from HPRC

Hello Gorka, thank you for your kind words! We’re thrilled to hear that you’re pleased with both the product quality and the fast international delivery.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. Enjoy your HPRC product, and we look forward to serving you again in the future! Your HPRC Team

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Rated 5 out of 5 stars

Very high quality

Very high quality. Perfect

April 23, 2026
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Reply from HPRC

Thank you for your review, Xavier. We’re glad to hear you appreciated the high quality. Your feedback motivates us to keep delivering the best standards. Thank you for choosing HPRC, any info feel free to contact us. We're happy to support you. Your HPRC Team

Rated 5 out of 5 stars

Great product and great service to get…

Great product and great service to get answers to my questions by mail before to purchase the item.

March 25, 2026
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Reply from HPRC

Dear Luca, thank you very much for your kind words.
We’re really glad to hear that you appreciated both the product and the support provided before your purchase. Providing clear and timely answers is very important to us, and it’s great to know it made a difference in your experience. We truly appreciate your feedback and your trust in HPRC. Best regards, your HPRC Team

Rated 5 out of 5 stars

Great support and quick solution

We contacted HPRC because the wheels on one of our cases broke while we were using it for conferences. They responded very quickly and the level of customer service was impeccable from the very beginning.
They offered to send us two replacement wheels free of charge, which really reflects the high standard of their support. We also mentioned that we were considering purchasing another case to keep in stock, and they informed us that there was a discount available that same day, which we appreciated.
Overall, communication was clear, fast and very professional. It is a pleasure to deal with a company that takes such good care of its customers.

March 30, 2026
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Reply from HPRC

Thank you for your kind words and for sharing your experience. We’re really glad we could support you quickly and effectively when you needed it. Providing reliable products is important to us, but making sure our customers feel supported at every stage is just as essential.
It was a pleasure assisting you, and we truly appreciate your trust in HPRC. If you need anything in the future, we’re always here to help.
Looking forward to working with you again! Your HPRC Team

Rated 2 out of 5 stars

Advertised product Backpack for DJI…

Advertised product Backpack for DJI Mavic 3 PRO CINE (fly more combo) - isn't well thought of - DJI RC PRO controller is getting too much pressure in it's position, so this product should be revised. I have bought it recently and will not use it due this issue. Also, there is no cutout space for stock 100w DJI charger (100w square type) that comes with DJI MAVIC 3 Pro cine. Also the curouts from propellers are not deep enough - some other solution should be made.

March 24, 2026
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Reply from HPRC

Dear Marko, thank you for your feedback and for sharing your experience with us.
We would like to inform you that, following previous customer feedback, some internal compartments of the backpack were improved over time. However, the specific points you mentioned were not raised before, and we truly appreciate you bringing them to our attention.
As the product is now discontinued, we have arranged a full refund for your purchase. There is no need to return the item. Our Customer Support has already contacted you to find the best solution, considering your needs.
Thank you again for your valuable feedback, which helps us continuously improve our products.For any further info or questions, we are here to help. Kind regards, your HPRC Team

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Rated 5 out of 5 stars

Excellent team to work with and product…

Excellent team to work with and product quality. Fast and professional - exactly what you need as a business!

February 10, 2026
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Reply from HPRC

Thank you very much for your feedback, Alex. We truly appreciate your kind words about our team and product quality. Having you as a client has been a pleasure, and we’re glad we could meet your expectations. We look forward to collaborating with you again in the future. Best, HPRC Team

Rated 5 out of 5 stars

Geat

Everything was good

June 21, 2025
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Reply from HPRC

Thank you so much Danil for your feedback. We’re really glad to hear that everything was good.
If you ever need any assistance or have questions in the future, we’re always here to help. Your HPRC Team

Rated 5 out of 5 stars

Simply simple

My 3rd small order and each time as smooth as possible with no bs. Highly recommended.

November 14, 2025
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Reply from HPRC

Thank you, Robert, for your kind words and your trust. It’s always a pleasure to serve loyal and enthusiastic customers like you. We truly appreciate your support and look forward to seeing you again soon! Your HPRC Team

Rated 5 out of 5 stars

product was available and delivered…

product was available and delivered fast, good tracking

September 24, 2025
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Reply from HPRC

Thank you for your review Sophie. Glad our post sales service was smooth and met your expectations. We look forward to serving you again! Your HPRC Team

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Rated 5 out of 5 stars

HPRC 2760w industrial case

The HPRC 2760w case was dispatched very fast and arrived very well packed in just a couple of days. I am very satisfied with the build quality and endurance of the product.

September 3, 2025
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Reply from HPRC

Thank you so much for your review, Ivan.
We’re glad to hear that the shipping was fast and that your HPRC 2760w arrived perfectly packed. Build quality and durability are the core strengths of our products, and it’s a pleasure to know that you are satisfied with your choice.

Enjoy your new case! Best, HPRC Team

Rated 5 out of 5 stars

Happy with the speed of de delivery and…

Happy with the speed of de delivery and order! Nice to have direct contact for the logo on the hprc case.

June 24, 2025
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Reply from HPRC

Thank you Katsma for your kind words. We are happy to hear that you are satisfied both with the case and the laser customization service. Thank you for choosing HPRC.
Your HPRC Team

Rated 5 out of 5 stars

Perfection from ordering to delivery

From ordering to delivery, everything goes perfectly and is well taken care of. A very reliable company with great service. An HPRC item always meets expectations and never disappoints.

June 13, 2025
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Reply from HPRC

Dear Alberto,
your five-star review makes us proud. Confirming customers' expectations is our goal. Thank you again.
Your HPRC Team.

Rated 5 out of 5 stars

Good case, good customer services

-Good case, fit my needs
-Good customer service, the case came with a defect but they corrected it very quickly

May 29, 2025
HPRC logo

Reply from HPRC

Dear Quentin we are really very sorry that we could not fully meet your expectations at the first opportunity. Unfortunately, mistakes happen. The important thing is to find solutions because it is inconceivable for us to fail a second time. Our customers deserve only the best and your five-star review is important to us. Thank you, HPRC Team.

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Rated 5 out of 5 stars

Great

Great ! Perfect product !

May 17, 2025
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Reply from HPRC

Thank you Guillaume! It's great to read your enthusiasm.
Best Regards, HPRC Team.

Rated 5 out of 5 stars

quality and fast service

Thank you for the speedy service and the great quality products and the discount. :)

September 26, 2024
HPRC logo

Reply from HPRC

Dear Kathleen, thank you for appreciating our customer care and quality with 5 star review. It is the way we like to work the most. We wish you a thousand adventures with your HPRC case. Best Regards, HPRC Team.

Rated 5 out of 5 stars

Fast, accurate and solution provider!

Very fast and accurate! Very easy to communicate with the team, they support and offer solution for every request you may have!

January 15, 2025
HPRC logo

Reply from HPRC

We strive to make a difference not only through our products but also by dedicating the utmost attention to our customers' needs. Your review means a lot to us and encourages us to keep improving. Thank you for taking the time to share your kind words.
All the best,
Your HPRC Team

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