HQ Networks Reviews 

537
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and advisors for their exceptional helpfulness, extreme professionalism, and very clear communication throughout the entire process. Consumers note that the customer service is fast, efficient, and friendly, ensuring that people easily find great deals without feeling pressured at any time. Though some reviewers initially had doubts or experienced minor communication hurdles and activation delays, people generally found the support team to be very supportive. A few individuals also noted that initial communications occasionally felt confusing or required extra patience before receiving proper assistance and successfully resolving their concerns.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during their interactions.... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and friendly representatives... See more

Service

People report positive experiences with service, frequently praising helpful staff who secure great deals... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an effortless, quick, and very slick... See more

Value for money

Clients share positive opinions on value for money, highlighting the great deals and considerable savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very beginning the police gentlema. Put me at ease told .e everythung i needed to know abd i was impressed wish his knowledge and expertise on what he offers i think i will have a lovely rel... See more

Rated 5 out of 5 stars

Here’s a concise positive review you could use: “Adam was fantastic to work with! He had excellent communication skills, helped me find a great deal, and made the whole process enjoyable. I genuine... See more

Rated 5 out of 5 stars

Hello! Haydyn from your team, has been an amazing help, always helping me understand each answer even with my poor English, he was patient. He was very kind and very sweet an brilliant helper.

Rated 5 out of 5 stars

Normally something that I don’t like doing however Numaan was excellent. He made the whole thing very slick very simple didn’t waste my time and gave me all the information that I needed upfront. Ther... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

537 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(537)

353 reviews in the last 12 months

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Rated 5 out of 5 stars

Sid, my new friend!

Sid called me and was able to get me and my dad onto a new contract. He was so helpful, patient and friendly, despite being challenged by my previous network provider who wasn’t very helpful when it came to PAC numbers. We made the most of a tedious, at times, process by having a fun member of staff deal with the query. Definitely recommend! Thanks 🙏

September 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Lovely young lady

I spoke with Maya and she was amazing. It took us a while, even had to generate two contracts by my mistake but she was very helpful and patient, was lovely to speak to.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch Service!

I spoke with a nice gentleman, Kallan.
He explained everything from A - Z, answered all my questions or any concerns I had.
Amazing customer service.

August 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Maya is awesome

Spoke to Maya and she was absolutely excellent.she’s very thorough, pleasant and genuinely jolly. I couldn’t have asked for better customer service. She was professional, yet somehow made it feel like I was just chatting with a friend. She also seemed very experienced and answered all my questions eloquently. Easily the best customer service I’ve had in a long time.

August 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I was helped by Adam Sinclair he…

I was helped by Adam Sinclair he helped go through every step clearly slowly & patiently with myself as I'm partially sighted he couldn't have been more helpful but bet the poor guy was gritting his teeth lol if you ever get Adam on phone be nice to him he's really great

August 25, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve spoken to Calvin last week…

I’ve spoken to Calvin last week Wednesday and he was very pleasant to speak to. He was very kind and helpful. He helped me get an amazing sim contract deal and I genuinely appreciate his help! I think the company is lucky to have an amazing team member who’s very knowledgeable, friendly and professional. Thank you Calvin for your support, you’re wonderful!

August 19, 2026
Unprompted review

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