Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... See more
Location
Switch locationOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
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See what reviewers are saying
John who advised me was pleasant helpful listened to what i needed did not rush me but gave me all the information He was what i call old school customer service and i appreciated that. C... See more
Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpfu... See more
Visited the Guiseley shop with my mum to look at recliner chairs. Looked after by John and the manager of the shop very well. John listened to what my mum wanted and was very professional and friendly... See more
Company details
About HSL Chairs - Leeds
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, United Kingdom
4.9
Excellent
158 reviews
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Helpful advice
Thanks to John at Guiseley for helping us to choose our new chairs, which we’re delighted with!
April 29, 2026
Unprompted review
Great service all round from showroom…
Great service all round from showroom to warehouse to delivery. Good friendly advice, really looked after us.
Delivery guys Paul & Stan were in and out in no time.
Thank you for a lovely sofa bed.
June 19, 2026
Unprompted review
Service today
Excellent service from John at Guiseley today my mum went away a very happy customer and looking forward to receiving delivery of her chair
June 17, 2026
Unprompted review
Very helpful and informative re the…
Very helpful and informative re the right chair for me.
June 3, 2026
Very good service
April 22, 2026
The staff were friendly and did not rush…
The sets were friendly and did not rush us. They explained everything carefully.
June 2, 2026
A wonderful experience choosing riser recliner chairs
A wonderful experience choosing riser recliner chairs for my parents. Sue at the Guiseley store really knows her stuff! She’s knowledgeable, helpful and made us feel at ease, and all without pushing you to buy something that’s not going to really suit you. My parents came away feeling very pleased to have finally found chairs that they can feel comfortable using for many years to come. Looking forward to their arrival.
May 26, 2026
Unprompted review
Fantastic service from this company
Fantastic service from this company. my new custom made chair is great and was delivered by Craig Lee and a colleague. Both very polite, friendly and efficient.
May 30, 2026
Unprompted review
Sales people very friendly helpful and…
Sales people very friendly helpful and knowledgeable looking forward to receiving new settees.
May 18, 2026
Polite and very helpful staff
Polite and very helpful staff, understood what I wanted and never tried to sell me an alternative Main test now will be the quality of the finished product and if it's delivered as promised.
May 13, 2026
We visited HSL Guiseley today
We visited HSL Guiseley today - John looked after us and was lovely. He listened to everything we wanted, made suggestions and offered advice, and a cup of tea and a sit down. He wasn’t pushy with any upsell and my mum is very happy with her purchase. Thanks
May 20, 2026
Unprompted review
The staff were extremely helpful and…
The staff were extremely helpful and patient and confident in their products
May 8, 2026
We were very well looked after and not…
We were very well looked after and not rushed or felt any pressure to decide.
April 28, 2026
Pauline and Michelle were very helpful…
Pauline and Michelle were very helpful and knowledgeable. Thanks
April 20, 2026
Well worth waiting for
Well worth waiting for. Thank you Alex and Roger for a professional delivery.
April 27, 2026
Unprompted review
Susan
Susan, Guiseley, was friendly and attentive from the moment we walked in. There was no rushing, everything was clearly explained, coffee was offered and accepted. A lovely experience ☺️ thank you
April 27, 2026
Unprompted review
The chair fitting service with great precision.
The company offers an exclusive chair fitting service which focuses on seven key points, and is outstanding in being evaluated and approved by an Occupational Therapist. Thereby, it ensures that the customer gets the precise size and fit, resulting in ultimate comfort. Such a delight that the products are handcrafted in Yorkshire, with a variety of features and a vast range of quality fabrics. Everything was explained really well. There was no pressure, and nothing was too much trouble. Excellent friendly service with an abundance of help and patience. Tea/coffee and biscuits was an added bonus.
March 11, 2026
Unprompted review
Impartial advice and excellent service.
Visited Guiseley 12/02 and having received expert advice from Polly (no pressure) ordered two chairs. Fantastic delivery / installation by Alex and Michael 31/3, providing a full explanation of the product. Delighted.
March 12, 2026
Unprompted review
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