No confusion on if items are in stock or pre -order. All orders have arrived in a timely manner. Tracking my packages has been easy and efficient. Package arrived safely with not damages. The most im... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was surprised how quick my package got here all the way from China, especially during the holidays, they email you a tracking app which makes it really easy to track your package. I was skeptical at... See more
Excellent job. My order was split with one being sent after my purchase and the other was a pre-order, which I really like, instead of having to wait until both items are in stock. Both items arrived... See more
I had questions about the delivery and I received a replying email that calmed my concerns and it waa quickly too. My item arrived very well packed and I'm enjoying my purchase. Good products. Great C... See more
Company details
Written by the company
Welcome to HsunnyToy store, your best choice for Transformers, action figures, collectible figurines, and model kits. We offer a wide range of products including exclusives and new releases. Perfect for collectors and fans alike, discover top-quality items here. Join us and enhance your collection today!
Contact info
999077, Yau Tsim Mong District, Hong Kong
- info@hsunnytoy.com
- hsunnytoy.com
4.8
Excellent
298 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Store had exactly what I was looking…
Store had exactly what I was looking for despite a small error which was corrected and the help desk was helpful on that aspect
July 8, 2024
Advertisement
Was cool
Everything that was described on the website about the figure was accurate. Was delivered with no damage. Only problem I had was that the box had a weird smell to it that was pretty strong and potent. But other than that, I really love the figure.
June 13, 2024
What was great is that they offered…
What was great is that they offered refund or replacement for a sold out figure. The replacement is great.
June 9, 2024
Great service ordered from many times…
Great service ordered from many times and items all delivered no hassle .
June 21, 2024
Advertisement
The best hiya figure
My experience with hsunnytoy is very good and I'm enjoying my hiya muto muto figure
June 17, 2024
Need better packaging !!!
Need better packaging the box is all dented cost my figure to loses value .
June 16, 2024
Excellent Service
It was easy to track the package. I also like how protective the package was.
June 5, 2024
Advertisement
Good packaging
Good packaging, goods received without damage and they are truly new as described. Service is also okay, they can assist in resolving problems when ordering the wrong product, as well as answer my questions However, the prices here seem a little higher than other websites
June 9, 2024
Great store experience
I had a question in regards to a pre-order and received a swift response. That may not seem much, but some companies will take days, IF they decide respond. Also, I have 1 purchased order from Hsunny and the shipping, packaging and delivery time were all excellent.
June 5, 2024
Favorite international toy store
Great toys with fast super secure shipping. Have to fight a later layer of two of tape and s bubble wrap just to get to the shipping box, and then dig through more packing filler and tape to get to the product box, nothing is getting damaged in the post.
May 31, 2024
Advertisement
Experience
Experience, fast, clean and efficient they sent me what I asked for and it was real quick and I love it
May 17, 2024
Collectible Cornerstone!
Great selection of collectibles. Easy to place, manage, and track orders. And condition of packages are limited to a few dents to the box but the product itself is unscathed.
May 17, 2024
Advertisement
quick service
May 6, 2024
Fast shipping well packaged
Fast shipping well packaged. Item as described. Thanks and God bless
May 13, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.