HTT MOBILES LIMITED Reviews 27

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Parcel was wrapped safely. The item (Samsung phone) was shipped on the same day I bought it, ensuring for a very fast delivery. All of this coupled with their very competitive prices means I would tot... See more

Company replied

Rated 1 out of 5 stars

I asked for months for a VAT invoice and never got one, it all about the sale and no customer service whatsoever.

Rated 5 out of 5 stars

It was a great experience to buy an iphone 14 promax from this shop.phone is working really well .Moreover Delivery was really quick and product was safe. I was amazed by the honest and satisfied deal... See more

Rated 5 out of 5 stars

amazing's service and faster then amazon prime on the delivery received next day before 1pm special delivery. excellent customer service answered all my questions will be buying again from here.

Company details

  1. Cell Phone Store
  2. Electronics Repair Shop

Written by the company

WE BUY SALE REPAIR UNLOCK ALL KIND DEVICE


Contact info

4.1

Great

TrustScore 4 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

I ordered a black iPhone 16

I ordered a black iPhone 16. When it arrived the box was for a black iPhone 16. It was all correctly sealed. When I opened it, it contained an old white iPhone 7 that had someone’s image on it from somewhere in Asia.

On opening it, I immediately requested a refund and after several web chat exchanges was accused of pocketing the iPhone 16 and effectively scamming the company.

I had to raise a dispute with PayPal in 3 and go through a laborious process of “proving” that this was not the case. Fortunately I was able to provide evidence based on the iPhone 16 activation date which was weeks before I bought it. The company had videoed the package being prepared for sending and claimed this was proof that they sent an iPhone 16.Eventually PayPal agreed with me and arranged a refund.

It could be that the company was the victim of a scam from their suppliers but the way they treated me as a criminal was completely out of order.

February 10, 2026
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

customer purchased iPhone 16 from us , we have used special next day delivery to securely deliver customer order , customer falsely claimed he opened a box found there is iPhone 7 . We have provided video evidence we have sent you brand new sealed Item . Even customer accept it he received sealed item, don’t know what was happened . We explained to our respected customer we been trading all reputed platforms like Amazon eBay , we have thousands of reviews on these platform . we are 100% sure we have sent right item . But in spite of all the proofs and in goodwill gesture, we fully refunded to customer, but still he left negative feedback for us. This is unfair with us.

Rated 5 out of 5 stars

Excellent service very quick and score

Excellent service very quick and score

February 9, 2026
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you enjoyed our customer service & fast delivery ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 5 out of 5 stars

Great price, super fast delivery. Would totally recommend

Parcel was wrapped safely. The item (Samsung phone) was shipped on the same day I bought it, ensuring for a very fast delivery. All of this coupled with their very competitive prices means I would totally recommend the seller. 5 stars out of 5 for me, cheers

February 5, 2026
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you enjoyed our customer service & fast delivery ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 5 out of 5 stars

My new phone arrived promptly and works…

My new phone arrived promptly and works very well. Im really pleased with it and the service i received.

January 16, 2026
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you enjoyed our great offers & fast delivery ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Advertisement
Rated 5 out of 5 stars

No problems

No problems, quick delivery and good comms

January 15, 2026
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you enjoyed our fast &free delivery ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 5 out of 5 stars

Quick delivery with updates and pleased…

Quick delivery with updates and pleased with the item ordered would recommend this company

January 21, 2026
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you enjoyed our great offers & fast delivery ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 5 out of 5 stars

Excellent service.

January 5, 2026
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you Enjoyed our customer services ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 5 out of 5 stars

Great phone

Will use these again if need be, very very pleased with brand new phone and the cheapest price, fast delivery

January 10, 2026
Unprompted review
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you enjoyed our great offers & fast delivery ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Advertisement
Rated 4 out of 5 stars
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you had Good deal , thanks for appreciating our prices,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 5 out of 5 stars

Great service

Great service, and quick dispatch, very very good price would buy again from here if situation would arise

January 7, 2026
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you enjoyed our customer service & fast delivery , thanks for recommending us ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 5 out of 5 stars

Great Experience

Great Experience . I have order my phone and was received next day . Very efficient

December 4, 2025
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! .It’s great to know you enjoyed our customer service & fast delivery ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 5 out of 5 stars

Excellent service

December 29, 2025
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! We’re thrilled to hear you love shopping with Htt Mobiles ltd . It’s great to know you enjoyed our customer service,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Advertisement
Rated 5 out of 5 stars

Excellent service

Great product

November 11, 2025
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Thank you so much for your amazing review! We’re thrilled to hear you love shopping with Htt Mobiles ltd . It’s great to know you love your product ,
Thank you again for your trust and kind words — they truly mean a lot to our team!
Kind regards

Rated 1 out of 5 stars

BEWARE

BEWARE: Professional scammers, they sell items as new on OnBuy, when they're really defective and badly refurbished, and then try to blame customers.

Edit after reply: not true, I've dealt directly with you and hence why I'm reviewing your store. OnBuy is an intermediary, you're the party at fault here

May 1, 2025
Unprompted review
HTT MOBILES LIMITED logo

Reply from HTT MOBILES LIMITED

Dear buyer you have bought this product on 3rd party platform, you should contact directly with them to resolve your issue , you did not bought directly from our store please remove your feedback ,

Rated 5 out of 5 stars

It was a great experience to buy an…

It was a great experience to buy an iphone 14 promax from this shop.phone is working really well .Moreover Delivery was really quick and product was safe. I was amazed by the honest and satisfied dealings of the shop owners.

May 20, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look