Hu Kazar Reviews 

145
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company and appreciate the reliable service provided. Customers frequently praise the beautiful design, comfortable fit, and exceptional quality of the stylish shoes and bags available in the online shop. Many consumers also highlight the fast shipping times, noting that orders arrive quickly and safely wrapped. However, some customers also noted issues with damaged shoeboxes or torn packaging upon arrival due to rough handling. A few other people also felt that sizing was inconsistent, mentioning that certain shoes ran much larger or smaller than expected. Some people also felt that tracking online orders or getting clear delivery updates could sometimes be improved.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the stylish designs,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick shipment times and... See more

Order

Consumers find order experiences to be mixed, as some reviewers expressed satisfaction with helpful replies... See more

Service

Customers had positive experiences with service, expressing strong satisfaction regarding the fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipping cost is quite high — in fact, nearly double compared to other online stores — which does take away some of the motivation to complete the purchase. It would greatly increase customer sat... See more

Company replied

Rated 4 out of 5 stars

Beautiful shoes-in completly destroyed packaging and shoe boxes. Fortunately, the shoes did not get damaged, which suprises me. Yes, the courier or the delivrering company was way too sloppy, but I do... See more

Company replied

Rated 5 out of 5 stars

Kazar is one of my favorite shoe brands - shoes are stylish, but comfortable, and they are made from quality materials. In a past ~10 years I bought multiple pairs from them, and I still own all. Saw... See more

Company replied

Rated 5 out of 5 stars

You have great customer service and appreciated this very much. Customer service in the person of Anna Olak replied to my mail and re-assured that my order was there. That was a relief to have a repl... See more

Company replied




Contact info

4.3

Excellent

TrustScore 4.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(145)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The products are great

The products are great! The delivery is fast! Only the customer service was a little bit too strict and impersonal for me.

August 5, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your feedback 🤍🤍 We’re delighted that the products and the speedy delivery met your expectations. Thank you also for your comments on our customer service – it’s important to us. We look forward to seeing you again!

Rated 3 out of 5 stars

Narrower than average shoes

Narrower than average shoes. More expensive transport, regardless of the value of the purchase.

August 5, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your comment. We hope that next time you’ll find a product in our range that perfectly meets your expectations. We look forward to seeing you again! 🤍

Rated 5 out of 5 stars

Just the usual Kazar experience

Just the usual Kazar experience: fast delivery and beautiful, comfortable, high-quality shoes. Kazar is still the best. I absolutely love it.

August 3, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for such a positive review! We’re delighted that you appreciated the fast delivery, as well as the quality, comfort and design of our shoes. It gives us great satisfaction that Kazar continues to be your choice. Thank you for your trust, and we look forward to seeing you again! 🤍🤍

Rated 5 out of 5 stars

The whole ordering process was smooth

The whole process was smooth. It arrived pretty early! The product is amazing quality as expected!

July 31, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your wonderful feedback! 😊 We're delighted to hear that everything went smoothly, your order arrived earlier than expected, and the product met your expectations in terms of quality. We truly appreciate your support and hope you enjoy your purchase!

Rated 5 out of 5 stars

Perfect service


Perfect service, premium products.

July 30, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your positive review. We are pleased that the quality of our products and service met your expectations.

Rated 5 out of 5 stars

Excellent quality

Excellent quality, perfectly matching expectations, speedy shipping

July 29, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your positive review. We are delighted to hear that the quality of our products, their compliance with your expectations, and the fast delivery were appreciated. Thank you for your trust.

Rated 5 out of 5 stars

Fast and complete service

Fast and complete service. The product is perfect.

July 27, 2026
Hu Kazar logo

Reply from Hu Kazar

Vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass unser schneller Service und die Qualität des Produkts Ihre Erwartungen erfüllt haben. Wir freuen uns, Sie wieder begrüßen zu dürfen

Rated 1 out of 5 stars

Incorrect sizing

All of the shoes I ordered were 1-1,5 size bigger.

July 8, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for sharing your feedback.
Shoe sizes may vary depending on the model and individual fit. If you have any doubts about sizing, please contact our Customer Service team, who will be happy to help you choose the right size or clarify any queries regarding your order.

We look forward to seeing you again.

Rated 5 out of 5 stars

Perfect product.

Perfect product.

July 13, 2026
Hu Kazar logo

Reply from Hu Kazar

Ilona, thank you for your review. We are glad to hear that the product met your expectations. Your satisfaction is very important to us.

Thank you for your trust, and we hope to welcome you again at Kazar!

Rated 5 out of 5 stars

The quality is perfect

The quality is perfect. Not only the products, but also the delivery and the shared information

July 14, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your review! We are happy that you appreciate the quality of our products and the entire shopping experience. 💛

Rated 5 out of 5 stars

Nice white shoes

I’m very satisfied. I ordered a nice shoes.

July 14, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your positive review. 🤍 We are delighted that your new shoes met your expectations and that you are satisfied with your choice. Thank you for your trust, and we look forward to welcoming you again for future purchases!

Rated 5 out of 5 stars

Beautiful and comfortable shoes

Beautiful and comfortable shoes. Fast delivery .

July 13, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your positive review. 🤍 We are delighted that your new shoes met your expectations in terms of comfort and design. We are also pleased that you appreciated the fast delivery. Thank you for your trust, and we look forward to welcoming you again soon.

Rated 5 out of 5 stars

Everything was great

Everything was great! Thank you!

July 6, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your kind words! 💛 We’re happy to hear that your experience with Kazar was a great one.

Rated 4 out of 5 stars

The product is excellent

The product is excellent. Only one thing made my experience less then five stars, the shoebox fell apart.

June 17, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your feedback! 💛 We're delighted to hear you're happy with the product. The shoebox was most likely damaged during transport, as its primary role is to protect the product. Thank you for bringing this to our attention. We hope you enjoy your purchase for a long time! ✨

Rated 1 out of 5 stars

i ordered 140€ slippers I received them…

i ordered 140€ slippers I received them in a damaged box it was torn, looks like it was thrown, handled carelessly, shame on You

July 1, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your feedback. We understand your disappointment regarding the condition of the package upon delivery. While we take great care in preparing every order, the condition of the parcel during transport is beyond our direct control. If you have any concerns, we encourage you to contact our Customer Service team so we can thoroughly review the situation and assist you accordingly.

Rated 5 out of 5 stars

Good delivery

June 30, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your feedback! 💛 We're glad your delivery went smoothly. We look forward to seeing you again!

Rated 5 out of 5 stars

Good and swift

I have revived the products in very good condition and in a very short period of time.

Thank you!
Anca

June 29, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your kind review! We are delighted to hear that your order arrived quickly and in perfect condition. Thank you for choosing Kazar – we hope you enjoy your purchase and look forward to welcoming you back!

Rated 4 out of 5 stars

Some suggestions

Safe wrapping for the producer. Kind courier service. I would prefer delivery intő a parcel automat in order nőt to stay atjome for waiting the product's arrival. Pergaps, more information about delivery and retúr status. Thanks.

June 20, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your review 😊We are glad that you appreciated the safe packaging of the product and the kind courier service. Thank you also for your suggestion regarding delivery to parcel lockers and more detailed information about delivery and return status – we will forward it to the relevant department.

We hope your next shopping experience will be even more convenient ✨

Rated 4 out of 5 stars

Beautiful shoes-in completly destroyed…

Beautiful shoes-in completly destroyed packaging and shoe boxes. Fortunately, the shoes did not get damaged, which suprises me. Yes, the courier or the delivrering company was way too sloppy, but I do not think that in this price range a thin plastic bag is the appropriate packaging for cardboard shoe boxes. (or that delivery company (Hungarian Post Service) is the best choice for that job) I wish I could attached the pictures of the boxes...

April 13, 2026
Hu Kazar logo

Reply from Hu Kazar

Thank you for your feedback. We do our utmost to ensure that our customers receive their orders in perfect condition and carefully packaged. We apologise that we were unable to meet your expectations on this occasion. Please rest assured that this is not in line with our usual standards. We encourage you to contact us directly at bok@kazar.com so that we can clarify the matter and propose the best solution.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look