They kept rejecting my ads and kept making poor reasons an excuses. It is a pointless service if they are going to make employers jobs so severely difficult if not impossible to use there flawed serv... See more
Company replied
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See what reviewers are saying
Hey. I just want to ask if anybody here has tried receiving offensive names as aliases of their contractors using Hubstaff? We're very confused how this happened. We did our investigation and reache... See more
Company replied
spying and annoying software, but its not their fault that there is demand for such things so i dont put a whole blame on them the 2 rating is because it does what its supposed to do, but you sho... See more
Company replied
My message got across immediately to customer support rep. When I was asked to show the dashboard of my app I vouldn't because I was on mobile, the support provided a screenshot instead. Then the clar... See more
Company details
- Software Company
- Business Administration Service
- Cloud Computing Service
- Payroll Service
- Software Vendor
- Web Collaboration Platform
Written by the company
Hubstaff is a time tracking software platform designed for global teams. Track hours with precision, automate payments and invoicing, and gain visibility into how your team works—whether remote, hybrid, in-office, or on job sites. Support focus with built-in productivity monitoring including app and URL usage, activity rates, and optional screenshots for real-time visibility without micromanagement. Streamline operations with workforce analytics that go beyond timesheets, offering insights such as work time classification, unusual activity detection, and productivity trends to reduce wasted hours. From startups to enterprise, Hubstaff scales with your business—combining accurate time tracking with automated payments, productivity monitoring, and actionable insights to help you save time, cut overhead, and improve performance.
Contact info
46055, Indianapolis, United States
- support@hubstaff.com
- hubstaff.com
2.4
Poor
478 reviews
Replied to 48% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Timezone difference time tracking issues
My message got across immediately to customer support rep. When I was asked to show the dashboard of my app I vouldn't because I was on mobile, the support provided a screenshot instead. Then the clarification began there. It was much less hassle on my part because I didn't need to elaborate everything. ☺️
September 25, 2023
Milton is awesome
September 25, 2023
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Fast Problem Solving and Assistance!
Fast Problem Solving and Assistance!
Jean asked great questions to understand my issue, then took time to investiagate before coming back with instructions and a visual (screenshot) of what I needed to do in order to fix my issue. Very friendly and made sure I didnt need anything else.
September 21, 2023
Jean was very hands on and ensure that…
Jean was very hands on and ensure that my issue was resolved unlike Daphne who just read and not comprehend the question that is why it took so long
September 20, 2023
They are just simply amazing
September 13, 2023
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May experience in 1 month I read in…
May experience in 1 month I read in class 11 i am join for your company I have a get money
September 16, 2023
Claims Representative
Get help! I had the best help. All the information I needed was given to me.
September 15, 2023
Fast reply.
September 5, 2023
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great tool, spot on support!
quick, friendly, patient support. the product is great, UX a bit weird, but once you figured things out, your employee productivity goes through the roof!
September 11, 2023
I have n't prepared my profile to your firm, despite you are responding to my request for providing me data entry jobs.
Request to send me the guide lines of your firm forthwith.
September 10, 2023
I have an experience in customer…
I have an experience in customer dealing and teaching
1 year teaching experience
And
Some months passed as a sale girl
September 9, 2023
They give fast respond when the apps…
They give fast respond when the apps have a trouble, overall good!
September 7, 2023
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Pricing on a higher side considering…
Pricing on a higher side considering Indian currency.
September 5, 2023
Excellent Support with Additional Materials to Educate Me
Hubstaff support was great to work with. They helped me fix my issue, educated me on how to avoid it in the future, and provided additional materials for more information.
September 5, 2023
Uncaught InvalidStateError: Failed to execute 'transaction' on 'IDBDatabase': The database connection is closing.
Uncaught InvalidStateError: Failed to execute 'transaction' on 'IDBDatabase': The database connection is closing hubstaff
September 4, 2023
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