Hudgell Solicitors Reviews 

1,995
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, often noting how they genuinely care and go above and beyond. People frequently highlight the excellent communication, with many appreciating being kept well-informed and receiving prompt responses to their queries. The service provided is consistently described as professional and efficient, leading to successful outcomes for many clients. Reviewers often felt valued and understood, with the process being made easier by clear explanations and supportive guidance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing them as lovely, helpful,... See more

Customer service

Customers had positive experiences with customer service, consistently highlighting the team's understanding,... See more

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, care, and... See more

Claim

Users describe positive interactions with claim processes, often highlighting the support and kindness... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that the firm was very understanding and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

I am forever grateful to the team of Solicitors at Hudgells, for their professionalism, kindness and understanding shown towards me throughout the whole process of handling my case and beyond. I was a... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism through... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,995)

352 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was explained and it was…

Everything was explained and it was easy to understand. Very caring member of staff.

June 30, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Margaret, We're so glad to hear that everything was clearly explained and easy to understand. It's wonderful to know our staff provided caring assistance. Thank you for your review.

Rated 5 out of 5 stars
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Jean, we are so happy to hear that our promptness, professionalism, and efficiency met your expectations, Ellie in particular. We truly appreciate your kind words.

Rated 5 out of 5 stars

Hudgells were incredibly professional…

Hudgells were incredibly professional in delivering personal support to the Manchester Arena bereaved and survivors who fought for the truth. They facilitated their voices being heard at the public inquiry and sought just and fairer compensation without taking any fee from the compensation awarded. Neil, Terry, Rachel, Kerry and Paul are a tour de force in achieving justice and treating those affected with dignity, compassion, empathy and above all with a friendly listening ear that makes them feel like family. After 31 years in public service and criminal justice, to be on the receiving end of failures tore at my core strength but with Hudgells I was empowered again. I will never forget what they did.

January 19, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Andrea, we are deeply moved by your incredibly kind words and are truly grateful for you sharing your experience. It was our privilege to support those affected and to help ensure their voices were heard. Our mission is "Giving a voice to those seeking justice", so thank you for highlighting this. We are committed to treating everyone with the utmost dignity and compassion, and we are so pleased to know that our efforts empowered you during such a challenging time. Your feedback means a great deal to us. We wish you all the best.

Rated 5 out of 5 stars

Very understanding after my mothers…

Very understanding after my mothers fall talked calm with plenty of patience can not thank her enough.

June 24, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sean, We are so glad we could provide calm and patient support during a difficult time. We appreciate your kind words.

Rated 5 out of 5 stars

Regarding Post Office/Horizon scandal…

Regarding Post Office/Horizon scandal matters: I cannot praise highly enough the individuals at Hudgell. Caring, supportive... Professional, persistant... Always keeping me up to date on matters in an absolute honest and realistic manner; at my preferred pace, and instantly/urgently when required. Thank you so very, very much.

May 16, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi, we are so grateful for your incredibly kind words regarding our support with the Post Office/Horizon scandal matters. We are glad we could assist you with care and professionalism.

Rated 5 out of 5 stars

Post Office Claim

Recently used Hudgell Solicitors to make a claim on the Post Office for my deceased mothers estate and they were excellent in getting it sorted with very little fuss, would highly recommend them.

June 15, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi David, We're so pleased we could assist with your mother's estate claim efficiently and with minimal fuss. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Highly recommended.

Very professional and exceeding helpful at all times.Highly recommended.

June 15, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sandra, we are delighted you had such a positive experience with us. Thank you for your kind words.

Rated 5 out of 5 stars

Post Office Claim

Throughout the entire process, Hudgells have been incredibly professional and friendly and kept me informed every step of the way, always returning calls and emails promptly.
Always supportive and prepared to answer any questions I had and helped me to understand fully what was going on.
During my lengthy claim I had various changes of my solicitor but each one showed professionalism efficiency and compassion.
I truly appreciate the support and kindness shown throughout my stressful, often emotional and lengthy claim and I would not hesitate to recommend Hudgells services.

June 15, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Karen, We are so pleased to hear about your positive experience with us. It's wonderful to know our team's professionalism and support made a difference during your claim. Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

I am happy with the service I received…

I am happy with the service I received so far from Nazish Nawaz, she listened and have given a good follow up on my case so far. Big kudos to her and her team

June 11, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Aniekwu, we are delighted to hear you are happy with the service received from Nazish. We appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

Very helpful and understanding to my…

Very helpful and understanding to my situation. They put me at ease regarding going forward.

June 13, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Linda, We're so glad we could help and put you at ease. Thank you for your kind words.

Rated 5 out of 5 stars

Brilliant service from Susan

Susan was brilliant from the start to finish. She dealt with my case professionally and kept me up to date throughout. She's been great.

June 14, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Madeleine, we appreciate you sharing your feedback. We are delighted to hear that Susan handled your case professionally and kept you informed. It is one of our client promises to update clients a minimum of every 4 weeks, so thank you for highlighting this.

Rated 5 out of 5 stars

Was recommended hudgells by a friend…

Was recommended hudgells by a friend regarding a work injury claim on a no win no fee basis,great service with constant updates on my claim throughout the process,received substantial compensation from my accident due to there expertise,WOULD HIGHLY RECOMMEND THERE SERVICES.

THANKYOU STEVE WHITESIDE

June 12, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi, We're so glad to hear Steve could help with your work injury claim and secure substantial compensation for you. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Claim against airline

Having never used a solicitor before, for anything other than house purchases/sales, I was a little nervous about attempting to make a claim against (a big) airline. Whilst these processes are never quick, I was very happy with the experience from Hudgell Solicitors. Paul Rimmer kept me continuously updated and gave excellent advice. The financials were as advised by Paul and I was pleased with the settlement.

June 1, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Rob, We're so glad to hear we could make a potentially daunting process smooth for you. Your positive feedback on Paul's advice and continuous updates is truly appreciated; it aligns with our client promise to keep clients updated at least every 4 weeks. Thank you for sharing your experience.

Rated 5 out of 5 stars

Great people and great service

Great people and great service.
Always on the end of the phone to give advice and give reassurance. Made a painful experience into an enjoyable one

June 9, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi James, We're so glad we could turn a difficult situation into a positive one for you. One of our company values is that we are "Refreshingly Down To Earth", so thank you for highlighting how great the people in our team are. Thank you for your kind words, and thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

A difficult decision to make with whom…

A difficult decision to make with whom to deal with my sons case but when I called Hudgell solicitors they had a friendly manor on the telephone and made me feel comfortable and very helpful took my details and we were transferred to Cathy.
Cathy explained everything in detail stage by stage what we needed to do and know so far, we are only in the early stages but we feel supported, Cathy has been available by phone, email even in an evening as I work all week.

June 7, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sue, we are so pleased to hear about your positive experience with us. We understand that these decisions can be difficult, and we are glad our New Claims team and Cathy made you feel comfortable and supported. We are dedicated to righting wrongs, and we are fiercely committed to getting our clients the compensation they deserve. We appreciate your kind words about our colleague's dedication and thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

A huge thank you to Lara at Hudgell

A big thank you to Lara at Hudgell Solicitors.

After months of dealing with a significant thumb injury and its ongoing impact, making that first call wasn’t easy. Lara was friendly, professional and genuinely listened. She quickly understood the issues, explained everything clearly and made me feel that my concerns were being taken seriously.

The process is still ongoing, but my experience with Lara has been excellent. Her communication, empathy and professionalism have been greatly appreciated.

Thank you for your help and support.

June 1, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi, we are truly grateful for your kind words and positive feedback. It is wonderful to hear that Lara provided such excellent support and made you feel heard during a challenging time. We are committed to providing clear, easy-to-understand advice for our clients to ensure you are always informed and comfortable with your claim.

Rated 5 out of 5 stars

I was making a claim against the Post Office…

I was making a claim against the Post Office. I contacted a number of solicitors for guidance and advice. Grace from Hudgell solicitors answered my email, asking how she could help. There followed a sequence of communications between us. She was so professional, caring and reliable. I found her so positive, she enabled me to increase my confidence and pursue the matter to a positive conclusion. Mission accomplished, I won my claim. A big well done to Hudgell's solicitors, they employ professional, caring staff like Alice, I can't thank her enough

June 2, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Bob, we are so pleased to hear about your positive experience and successful outcome with our team. It's wonderful to know Grace provided such professional and caring support, helping you achieve your goal. Thank you for sharing your kind words.

Rated 5 out of 5 stars

Amazing communication

Amazing communication, fast and stress free experience.
Very greatful for all Lauras done.

June 3, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Jessica, we are so glad you had a stress-free experience. We appreciate your kind words.

Rated 5 out of 5 stars

From the start of our association we…

From the start of our association we were kept up to date every step of the way .Any queries were answered immediately.I can only say how highly I recommend this law firm and I am totally happy with the service I received from them

May 29, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Keith, We're so glad to hear we kept you informed and answered your queries promptly. One of our client promises is to keep clients updated at a minimum of every 4 weeks, so thank you for highlighting this. Thank you for your high recommendation and positive feedback!

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