Hudgell Solicitors Reviews 

2,003
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, often going above and beyond to support them through complex processes. Reviewers frequently highlight the excellent customer service, noting how team members are always available, responsive, and make clients feel valued and understood. People appreciate the thorough guidance and clear explanations provided throughout their claims, ensuring they are kept fully informed at every stage. Many customers report successful outcomes for their cases, often exceeding their expectations, and commend the firm's efficiency and dedication to achieving justice.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, kindness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the excellent communication and... See more

Service

Customers consistently note positive experiences with service, often describing it as professional, diligent,... See more

Claim

Users describe positive interactions with claim processes, often highlighting successful outcomes and... See more

Customer communications

People report positive experiences with contact, noting that the company was always available and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Truly a diligent and professional company. They have been handling 2 claims for me over the last 2 and a half years both with successful outcomes fir me and my family. Would highly recommend their se... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Hudgell Solicitors enough for their support. RJ, EC, and Neil went above and beyond for me, showing real empathy, patience, and expertise at every stage. They kept me informed, reas... See more

Company replied

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

Brilliant service provided by Soraya. Kept me informed throughout the entire process, everything was explained to me in terms that i could easily understand. Always available to contact if there was a... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,003)

360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from Susan

Susan was brilliant from the start to finish. She dealt with my case professionally and kept me up to date throughout. She's been great.

June 14, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Madeleine, we appreciate you sharing your feedback. We are delighted to hear that Susan handled your case professionally and kept you informed. It is one of our client promises to update clients a minimum of every 4 weeks, so thank you for highlighting this.

Rated 5 out of 5 stars

Was recommended hudgells by a friend…

Was recommended hudgells by a friend regarding a work injury claim on a no win no fee basis,great service with constant updates on my claim throughout the process,received substantial compensation from my accident due to there expertise,WOULD HIGHLY RECOMMEND THERE SERVICES.

THANKYOU STEVE WHITESIDE

June 12, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi, We're so glad to hear Steve could help with your work injury claim and secure substantial compensation for you. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Claim against airline

Having never used a solicitor before, for anything other than house purchases/sales, I was a little nervous about attempting to make a claim against (a big) airline. Whilst these processes are never quick, I was very happy with the experience from Hudgell Solicitors. Paul Rimmer kept me continuously updated and gave excellent advice. The financials were as advised by Paul and I was pleased with the settlement.

June 1, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Rob, We're so glad to hear we could make a potentially daunting process smooth for you. Your positive feedback on Paul's advice and continuous updates is truly appreciated; it aligns with our client promise to keep clients updated at least every 4 weeks. Thank you for sharing your experience.

Rated 5 out of 5 stars

Great people and great service

Great people and great service.
Always on the end of the phone to give advice and give reassurance. Made a painful experience into an enjoyable one

June 9, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi James, We're so glad we could turn a difficult situation into a positive one for you. One of our company values is that we are "Refreshingly Down To Earth", so thank you for highlighting how great the people in our team are. Thank you for your kind words, and thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

A difficult decision to make with whom…

A difficult decision to make with whom to deal with my sons case but when I called Hudgell solicitors they had a friendly manor on the telephone and made me feel comfortable and very helpful took my details and we were transferred to Cathy.
Cathy explained everything in detail stage by stage what we needed to do and know so far, we are only in the early stages but we feel supported, Cathy has been available by phone, email even in an evening as I work all week.

June 7, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sue, we are so pleased to hear about your positive experience with us. We understand that these decisions can be difficult, and we are glad our New Claims team and Cathy made you feel comfortable and supported. We are dedicated to righting wrongs, and we are fiercely committed to getting our clients the compensation they deserve. We appreciate your kind words about our colleague's dedication and thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

A huge thank you to Lara at Hudgell

A big thank you to Lara at Hudgell Solicitors.

After months of dealing with a significant thumb injury and its ongoing impact, making that first call wasn’t easy. Lara was friendly, professional and genuinely listened. She quickly understood the issues, explained everything clearly and made me feel that my concerns were being taken seriously.

The process is still ongoing, but my experience with Lara has been excellent. Her communication, empathy and professionalism have been greatly appreciated.

Thank you for your help and support.

June 1, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi, we are truly grateful for your kind words and positive feedback. It is wonderful to hear that Lara provided such excellent support and made you feel heard during a challenging time. We are committed to providing clear, easy-to-understand advice for our clients to ensure you are always informed and comfortable with your claim.

Rated 5 out of 5 stars

I was making a claim against the Post Office…

I was making a claim against the Post Office. I contacted a number of solicitors for guidance and advice. Grace from Hudgell solicitors answered my email, asking how she could help. There followed a sequence of communications between us. She was so professional, caring and reliable. I found her so positive, she enabled me to increase my confidence and pursue the matter to a positive conclusion. Mission accomplished, I won my claim. A big well done to Hudgell's solicitors, they employ professional, caring staff like Alice, I can't thank her enough

June 2, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Bob, we are so pleased to hear about your positive experience and successful outcome with our team. It's wonderful to know Grace provided such professional and caring support, helping you achieve your goal. Thank you for sharing your kind words.

Rated 5 out of 5 stars

Amazing communication

Amazing communication, fast and stress free experience.
Very greatful for all Lauras done.

June 3, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Jessica, we are so glad you had a stress-free experience. We appreciate your kind words.

Rated 5 out of 5 stars

From the start of our association we…

From the start of our association we were kept up to date every step of the way .Any queries were answered immediately.I can only say how highly I recommend this law firm and I am totally happy with the service I received from them

May 29, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Keith, We're so glad to hear we kept you informed and answered your queries promptly. One of our client promises is to keep clients updated at a minimum of every 4 weeks, so thank you for highlighting this. Thank you for your high recommendation and positive feedback!

Rated 5 out of 5 stars

Excellent personal service

Excellent personal service. Thank you

May 28, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Dewi, We are so glad you received excellent service. Thank you for your review. We really appreciate it.

Rated 5 out of 5 stars

After 9 years of no justice ,being…

After 9 years of no justice ,being disbelieved and to a child predator who walked who was an English foster career. This law firm took on my case and beated it entirely. After 9 years someone finally looked into the glass and saw me as a victim and saw through all the defamation.

They won the case even after being rejected but the truth always wins. especially in this age where there is little to no justice for females who endure sexual crimes, this is one of the ways to get justice.

The service and contact throughout was nothing less to perfect.
God bless these people for giving me a more passive approach to justice.
Shout out to Dominique and Laura x

May 27, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Louise, We are deeply moved by your powerful words and are so grateful you shared your experience. We are honoured to have supported you in achieving justice after such a long and challenging journey. Your courage is truly inspiring.

Rated 5 out of 5 stars

Excellent Service.

The service I received from Hudgell Solicitors was so professional. Adam and Abbie kept me up to date of every aspect of my claim for my late wife. They answered any questions that I had and put my mind at ease it was a very smooth process and very efficient. All of this was achieved in a very efficient time frame. Thank you all for your help would highly recommend this company.

May 25, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Michael, Thank you for your wonderful five-star review. We are so pleased to hear that Adam and Abbie provided professional and efficient support during a very difficult time. We appreciate your recommendation.

Rated 5 out of 5 stars

great service

Prompt empathy, friendly personnel, clear explanation, accurate instructions; and their documentation is superb, well written and easy to uinderstand.

May 18, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Peter, We are so pleased to hear that our team provided clear and helpful support. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

110% Recommend

My solicitor Tina was nothing but helpful, understanding, Kind and great with communication.
Throughout the case I was comfortable and reassured with the constant communication, if I ever felt the need for a quick question I’d be met with a fast response, I having nothing but praise for hudgell solicitors and I will be forever thankful for the support throughout.
I would 110% recommend
Thank you Tina

May 18, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Callum, We are so pleased to hear about your positive experience and that Tina provided such helpful and reassuring support throughout your case. It's a client promise of ours to return clients calls and emails within 24 hours, so thank you for highlighting this. Your kind words mean a lot deal to us, and we wish you all the best.

Rated 5 out of 5 stars

Great experience…

I had a great experience with Telma Thomas. She was always available to answer any questions I had, very patient and informative. I felt relaxed throughout the process due to the support giving by Telma. I felt she took the time to understand my situation and my feelings around it, her advice always appeared to take this into account. I felt heard throughout the process and would highly recommend using Hudgell Solicitors, and in particular Telma.

May 13, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Gemma, We're so glad to hear about your positive experience. It's wonderful to know Telma provided patient and informative support, making you feel relaxed and heard throughout the process. We truly appreciate your recommendation.

Rated 5 out of 5 stars

The support given during a sad personal…

The support given during a sad personal circumstance was overwhelming. The care to detail and kind words made a lot to our family.

April 1, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Anthony, We are truly touched to hear our support made a difference during a difficult time for your family. We are so pleased that our team made the process a little easier for you. Thank you for trusting Hudgell Solicitors, and we wish you the very best.

Rated 5 out of 5 stars

Excellent efficient service

Excellent efficient service . Communicated effectively throughout my case. Would recommend

May 13, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Marsha, We're so glad we could provide excellent service and effective communication. We appreciate your recommendation!

Rated 5 out of 5 stars

Naz - initial contact with Hudgells.

Naz has been really friendly, supportive, and helpful throughout my initial contact with Hudgells. Communication has been clear and consistent, and she has kept me updated throughout the process, which has made things feel much less overwhelming. I’ve really appreciated her kindness, professionalism, and reassurance so far.

May 15, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Kimberley, Thank you for your wonderful five-star review. We are so pleased to hear that Naz provided such supportive and clear communication, making your experience less overwhelming. We appreciate your kind words.

Rated 5 out of 5 stars

I have only had 2 lots of communication…

I have only had 2 lots of communication with Nazish so far but she has been very professional and helpful and made sure I know that I can contact her any time with any questions I have. Definitely glad I chose those company

May 14, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Ffion, We're so glad to hear about your positive experience! It's wonderful that Nazish has been professional and helpful. Thank you for your kind words.

Rated 5 out of 5 stars

Very approachable

Very approachable , Especially Telma Thomas. She explained and guided me in every steps in an understandable way.

May 13, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi June, We're happy to hear that you found our team approachable. We appreciate your positive feedback regarding the guidance you received during each step, particularly from Telma. Thank you for tusting Hudgell Solicitors.

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