Hudgell Solicitors Reviews 

2,006
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding throughout the process. Many people highlight the excellent service and efficient handling of their claims, often leading to very positive outcomes. Reviewers frequently mention being kept well-informed with regular updates and clear explanations at every stage. The company's responsiveness is also highly valued, with quick replies and efficient communication noted by many. People often felt supported and cared for, with staff going above and beyond to address their needs and concerns.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, politeness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Claim

People report positive experiences with claim processes, often highlighting the helpfulness and efficiency of... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Hudgell Solicitors enough for their support. RJ, EC, and Neil went above and beyond for me, showing real empathy, patience, and expertise at every stage. They kept me informed, reas... See more

Company replied

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

Brilliant service provided by Soraya. Kept me informed throughout the entire process, everything was explained to me in terms that i could easily understand. Always available to contact if there was a... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,006)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Council pot hole claim

You did your best, its a shame the council don't take responsibility for their roads
Thanks for your help

March 30, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

We appreciate your positive feedback and are grateful for your acknowledgment. We value your understanding.

Rated 5 out of 5 stars

First time making a claim

First time making a claim, and Highly recommend , Lilianna was very professional and attentive listening to me talk through everything. Very helpful and made everything easy to understand. Thank you so much.

March 25, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Antonia, We're happy to hear that your first claim experience was positive! We appreciate your kind words regarding the attentiveness and professionalism you experienced. Thank you!

Rated 5 out of 5 stars

Quick efficient and welcoming

Quick efficient and welcoming. Brilliant service so far

March 23, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Craig, We're glad you found our service quick, efficient, and welcoming. Thank you for your brilliant feedback; it means a lot to us.

Rated 5 out of 5 stars

Early days, but feeling positive to a good outcome

I have only just requested help & support yesterday regarding a misdiagnosis claim. Already I have recieved support and confirmation via telephone. Ilze, the lady I spoke to has been very professional and understanding. I am hoping the continued progress is as positive as the beginning.

March 25, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Mandi, We appreciate your positive feedback and are so glad you've had a professional and understanding experience so far. We hope to continue providing you with positive support throughout this process.

Rated 5 out of 5 stars

We have just started the initial…

We have just started the initial process and so far we have been very impressed with the speed and efficiency of their response to our claim. Ilze has been very helpful.

March 24, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Lynn, We're happy to know that you've been very impressed with how quickly and efficiently we've responded to your claim. We appreciate your positive feedback!

Rated 5 out of 5 stars

Lorna was amazing from the get go

Lorna was amazing from the get go. She listened and understood my case and was very mindful throughout. She even came to visit me after hospital and stay in communicating for the whole time even when I went back to work. She went out of her way, from visiting locals for information ect.

March 13, 2026
Unprompted review
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Reply from Hudgell Solicitors

Thank you for taking the time to leave us a wonderful review. We are thrilled to hear how dedicated and mindful Lorna was throughout your claim. We appreciate your feedback.

Rated 5 out of 5 stars

Very professional

Very professional, extremely helpful overall a very pleasant experience

March 23, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Steven, We are delighted to hear our team were professional, helpful and pleasant throughout your claim. Thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

Very professional company

Very professional company. All aspects of my enquiries dealt with promptly. Excellent service

March 20, 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate you taking the time to share your positive experience. We're happy to hear that our service met your needs effectively.

Rated 5 out of 5 stars

Very good service

Very good service i would use again, kept informed all the time, very polite staff.

March 20, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Shaun, We're happy to hear that you had a very good experience with our polite staff! We appreciate your positive feedback and thank you.

Rated 5 out of 5 stars

hudgels absolutely great really is the…

hudgels absolutely great really is the place to come for injury claims amazing service Laura you are real good cant thank you enough rest of the team are quality and officiant well mannered👀👌🏼🫶🏻

March 20, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Steven, We're happy to hear that you had such a positive experience with our team. We appreciate your kind words and are so glad we could provide amazing service for your injury claim.

Rated 5 out of 5 stars

Fast and friendly

Fast friendly service straight forward and to the point.i made an enquiry I received a call back within the hour and my claim set in motion a day of contacting hugnell solicitors

March 17, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Steven, We're happy to hear that you found our service fast and friendly. It's great to know the enquiry process and claim setup went smoothly for you. Thank you for your feedback.

Rated 5 out of 5 stars

A positive start

My first correspondences with the company are positive. Helpful and polite on the telephone and quick responses by email. So far it is a positive experience.

March 17, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Michelle, We're happy to hear that your initial interactions have been positive! We appreciate you taking the time to share your experience with our team.

Rated 5 out of 5 stars

Professional services time to time…

Professional services time to time update on my case. Very helpful and polite. I am very happy ppy with positive result on my case. Good service. In future I will use them again.

March 18, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Mahammad, We're happy you were pleased with the professional and helpful service you received and the positive outcome of your case. We appreciate your recommendation and future business.

Rated 5 out of 5 stars

I would highly recommend Hudgell Solicitors

Hudgell Solicitors were very supportive throughout my claim. A very big thanks to Rosie and Ellie who were always supportive, prompt, professional, and helpful in dealing with any matters.

I truly appreciate their hard work and I would highly recommend Hudgell Solicitors.

March 16, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Irfan, We're so happy to hear about the positive support you received during your claim. We appreciate your recognition of the team's hard work, and we're glad they were helpful, professional, and prompt.

Rated 1 out of 5 stars

I called them about inquest…

I called them about inquest representation. I was telling her how my dad died, and it was the 2nd year anniversary of his death, and she hung up on me.

March 16, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

We’re very sorry to hear about your experience, particularly given the sensitive circumstances surrounding your enquiry and the loss of your father. Please accept our sincere apologies for the distress caused when the call was cut off.

Unfortunately, on rare occasions technical issues can occur that are outside of our control. That said, we fully appreciate how disappointing this would have been.

We would very much welcome the opportunity to speak with you again to discuss your enquiry and see if we can assist. Please do get in touch with us directly on 01482 230793.

Rated 5 out of 5 stars

Thank you Hudgell Solicitors

Words cannot express how grateful we are to the team at Hudgell's for taking on our case. We could not get over their skills in listening, their compassion, their professionalism whilst working with them. They put you at ease. There was no hesitation in picking up the phone to ask a question or seek information. They were there every step of the way helping us, especially in our computer skills, to come to a successful conclusion of our case. Thank you from the bottom of our hearts.
We would like to thank Ellie, Abbie and Grace for helping us.

March 1, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sheila, We are so grateful for your kind words! It's wonderful to hear that our team's skills, compassion, and professionalism made you feel at ease. We appreciate you acknowledging our support throughout your case and are happy we could help you reach a successful resolution.

Rated 5 out of 5 stars

The staff eere very helpful

The staff eere very helpful. They made my husband and myself feel very much at ease. Nothing was to much trouble for them

March 6, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Judy, We're happy to hear that our staff made you and your husband feel at ease. It's great to know their helpfulness made your experience positive.

Rated 5 out of 5 stars

Hudgell Solicitors helped Excellent support and communication

Hudgell Solicitors helped my mum with a claim following an incident on a cruise. The whole process was handled very professionally and we always felt well informed.

Anne Thomson was particularly helpful. She explained everything clearly, kept us updated, and made what could have been a stressful situation much easier to deal with.

The claim was resolved efficiently and payment was processed quickly once it concluded. Many thanks to Anne and the travel team for their support throughout.

March 14, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Adrian, We're happy to hear that our services helped your mum with her claim. We appreciate your positive feedback regarding the professional handling of the process and how well-informed you felt. We're glad the situation was made easier and the claim was resolved efficiently. Thank you for your support.

Rated 5 out of 5 stars

Capture Redress scheme

I was part of the Post office Capture redress scheme and the whole team have been excellent in how they have handled this.I have been kept informed with email updates on how the scheme was progressing ( number claims submitted,how many processed etc)and also well supported in ensuring my claim form was filled out correctly to ensure there were no errors.Particular shout out to Ellie and Abbie who supported me with my case excellent work.Thank you all

March 11, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

We're happy to hear about your positive experience with the Post Office Capture redress scheme. It's great to know that our team's handling of your case, email updates, and support with your claim form were excellent. We appreciate your recognition of the team's work.

Rated 5 out of 5 stars

Steve Whiteside

Thank you to Steve for handling our case in such a professional caring manner at such a difficult time in our lives. Highly recommended thank you again.

January 9, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Christopher, We appreciate you sharing your kind words. We are so glad that Steve could provide professional and supportive assistance during a challenging time. Thank you again!

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