Hudgell Solicitors Reviews 

2,004
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding throughout the process. Many people highlight the excellent service and efficient handling of their claims, often leading to very positive outcomes. Reviewers frequently mention being kept well-informed with regular updates and clear explanations at every stage. The company's responsiveness is also highly valued, with quick replies and efficient communication noted by many. People often felt supported and cared for, with staff going above and beyond to address their needs and concerns.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, politeness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Claim

People report positive experiences with claim processes, often highlighting the helpfulness and efficiency of... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Hudgell Solicitors enough for their support. RJ, EC, and Neil went above and beyond for me, showing real empathy, patience, and expertise at every stage. They kept me informed, reas... See more

Company replied

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

Brilliant service provided by Soraya. Kept me informed throughout the entire process, everything was explained to me in terms that i could easily understand. Always available to contact if there was a... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,004)

360 reviews in the last 12 months

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Rated 5 out of 5 stars

Help is at hand at Hudgell solicitors.

Hudgell solicitors prompt response and empathic approach to my situation was so helpful and reassuring. They explained everything in detail and listened to everything I had to say. I felt valued and that they genuinely wanted to help me. If you are feeling unsure about how to proceed don't hesitate to contact them and you will get an open and honest response.

March 10, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Kim, We're happy to hear that our prompt response and empathetic approach were helpful and reassuring during this time. We appreciate that you felt valued and listened to. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Medical Negligence

We’ve had a really positive experience so far with our claim thanks to our claims advisor, Ilze. As our case is quite sensitive, having someone who is understanding, patient, and supportive has made a huge difference.

Ilze has been amazing in handling everything and has truly gone above and beyond to cater to both myself and my family. She has kept us informed, taken the time to explain things clearly, and shown genuine care throughout the process.

It’s rare to come across someone so dedicated and compassionate in their role, and we’re incredibly grateful for the support she has provided us during such a difficult time.

March 9, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Zahra, We're delighted to hear about the positive experience you've had with Ilze! It's wonderful to know that her understanding, patience, and support have made such a difference during this sensitive time. We truly appreciate you acknowledging their dedication and genuine care. Thank you for sharing your feedback.

Rated 5 out of 5 stars

What an amazing job thank you ann and…

What an amazing job thank you ann and anthony for all the hard work you did for us amazing from sharon ben nevaeh x

December 10, 2025
Unprompted review
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Reply from Hudgell Solicitors

Hi Sharon, We're happy to hear that you had such a wonderful experience. We appreciate you acknowledging Anne's and Anthony's hard work and thank you for your feedback.

Rated 5 out of 5 stars

The very best.

I have been a compensation claim client of Hudgells for over two years now, and have found them both professional and attentive. They have always kept me informed regularly along the way with progress or developments surrounding my claim. I have always felt that they cared and showed it whenever they either spoke to me, or emailed me. If I called them, someone would call me back always. I never had to chase them for updates. The best is my opinion. Highly recommended.

March 9, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Stephen, We appreciate your kind words and are so glad to hear about your positive experience. It's wonderful to know that our team's attentiveness and regular updates throughout your claim were helpful. We value your recommendation!

Rated 5 out of 5 stars

I contacted Hudgells about an accident…

I contacted Hudgells about an accident in had work.
My experience so far has been stress free I have been in contact with Francesca and she is wonderful.
She have kept in touch with me every step of the way.
I am just so happy that I chose these hudgells.

March 5, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Kirsty, We're happy to hear that your experience has been stress-free. It's great to know that the support you've received from Francesca has been wonderful and that you're pleased with our services. Thank you for choosing us!

Rated 5 out of 5 stars

Extremely supportive and responsive.

Lucy and Gemma were amazing, supporting us through the most difficult time of our lives. They were very quick to respond to our emails and went above and beyond to help us. I would highly recommend Hudgell’s. Nothing was too much for them and they were always there to guide and reassure us throughout the whole process. The care and support they provided during this awful time in our lives made things a bit easier. Thank you from the bottom of our hearts for all your support.

March 4, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Louise, We're so glad to hear that you received such wonderful support during a difficult period. It's great to know that both Lucy's and Gemma's responsiveness and guidance were helpful and reassuring. Thank you for sharing your positive experience and kind words.

Rated 5 out of 5 stars

I had a great experience with Hudgells…

I had a great experience with Hudgells very efficient , great communication and lovely staff who made me feel as if I could call at anytime with any questions. Thank you

March 3, 2026
Unprompted review
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Reply from Hudgell Solicitors

We're happy to hear that you found our services efficient and our communication effective. It's great to know our staff made you feel supported and valued. Thank you!

Rated 5 out of 5 stars

Excellent Support And Guidance From…

Excellent Support And Guidance From Hudgell Solicitors.

I have had Hudgells Soliicitors handle my case since the outset and have been delighted with the outcome.

Firstly my POC was Paul who was totally understanding professional. knowledgable and very through and guided me through the whole process ahead of me.

My dealing recently have been with Sophie who has kept me informed of all developments, progress and assisted with any question that I have had. She has been very friendly , professional and understanding since the outset.
I would recommend The Huggell Team to anyone who wanted to receive the most professional service available .
I thank them all very much especially Paul and Sophie for your dedicated approach to the whole experience.

March 3, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Richard, We appreciate your kind words! We're happy to hear that you were delighted with the service provided by both Paul and Sophie. It's great to know that our team's professionalism and guidance throughout your case were helpful. We thank you for recommending our services.

Rated 5 out of 5 stars

Hudgell solicitors have helped me…

Hudgell solicitors have helped me tremendously with the application for HSS SETTLEMENT. My business partner was really awkward and in corporative and at some stage I wasn't going to get my claim but the solicitor took time to helping me listen and understood the matter and he makes sure I receive my claim.

January 1, 2026
Unprompted review
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Reply from Hudgell Solicitors

We're delighted to hear that we could help you with your HSS SETTLEMENT application. It's great to know our solicitor's dedication and understanding ensured you received your claim despite the challenges. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Professional Approach

The staff always acted in a professional manner. They responded promptly to my enquiries and kept me informed of progress with my case.

February 23, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Suzanne, We appreciate you taking the time to share your feedback. We're happy to hear that our team acted professionally and kept you informed about your case.

Rated 5 out of 5 stars

Best Firm to go to

Hudgell Solicitors is a great firm to work with highly recommended. They handled my case professionally. Spoke to one of their employees called Nazish, she was great help.

February 27, 2026
Unprompted review
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Reply from Hudgell Solicitors

We're happy to hear that you had a positive experience with our firm. We appreciate your kind words and are glad that Nazish was a great help to you.

Rated 5 out of 5 stars

Help and Support …

The help and support received from Holly has been excellent. She kept us up to date at every stage and supported us through what was a very stressful experience.

February 26, 2026
Unprompted review
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Reply from Hudgell Solicitors

We're happy to hear that the support you received from Holly was excellent. We appreciate your feedback and are glad we could support you through a stressful time.

Rated 5 out of 5 stars

All I can say is outstanding customer…

All I can say is outstanding customer service with every interaction timely and factual. With out exception every member of staff we have dealt with regarding our claims were attentive and informative, they kept us updated on everything even when things seemed to drag on forever.
They were personable, approachable, cheerful and understanding. We are extremely pleased with our settlements and would recommend Hudgells without quandary.

February 25, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sue, We appreciate your kind words regarding our customer service. We're happy to hear that every interaction was timely and informative, and that our team was attentive and understanding throughout the claims process. Thank you for recommending our services and for your positive feedback.

Rated 5 out of 5 stars

Hudgell solicitors have been the best…

Hudgell solicitors have been the best solicitors I have dealt with and will never have any hesitation in dealing with this firm again if needed. They have kept in constant communication with me and made me to feel as if I was their only client.

February 25, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Roger, We appreciate you sharing your positive experience. We are happy to hear that you feel we are the best and that our communication made you feel valued. Thank you!

Rated 5 out of 5 stars

Very thorough in explaining steps to be…

Very thorough in explaining steps to be taken. Very compassionate.

February 24, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Karla, We appreciate you taking the time to share your feedback. We're happy to hear that you found our team thorough and compassionate.

Rated 5 out of 5 stars

Anne Thomson at Hudgell Solicitors…

Anne Thomson at Hudgell Solicitors handled my claim with such professionalism.
She kept me up to date at all times with the progress of my claim, and replied to any queries I had in a quick and efficient manner.
I would have no hesitation in recommending this first class company, and to saying a very big thankyou to Anne.

February 23, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Jayne, We appreciate your kind words regarding the service you received. We're so glad to hear that you were kept informed during the process and that your questions were answered efficiently by Anne. Thank you for recommending our company!

Rated 5 out of 5 stars

Supportive and understanding staff team

I'm in the early stages of dealing with Hudgell Solicitors but I have been very impressed with the level of support, advise and professionalism I have received from Leonie and Jess so far with my case. They have made me feel listened to at a very difficult time.

February 18, 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate your positive feedback. It's great to hear that you've felt supported and listened to during this challenging time. We value your acknowledgement of Leonie and Jess's professionalism and advice.

Rated 5 out of 5 stars

care, consistency, determination sprinkled with kindness

I have worked with Hudgell Solicitors for around seven years in relation to my Criminal Injuries Compensation claim, and throughout that entire time my case has been handled by Steve Whiteside.

From the very beginning, Steve has been consistently kind, patient, and incredibly knowledgeable. He has always been the person on the end of the phone who knows exactly who I am when I call, understands my claim, and remembers my story without me having to re-explain things. That level of continuity and personal care has meant a great deal over such a long and often difficult process.

Nothing has ever felt like too much trouble. Even when I have needed guidance or support outside of the strict remit of the claim itself, Steve has always taken the time to listen and help wherever he could. His persistence, professionalism, and attention to detail have been outstanding, and it is clear that he takes genuine pride in doing the very best for his clients.

The outcome of this claim will change my life, and I truly believe that without Steve’s friendly, thoughtful support and determination, I would never have been able to see it through to completion.

Although my main dealings have been with Steve, the wider team at Hudgell Solicitors have always been courteous and supportive whenever I have spoken with them.

Closing this chapter feels emotional, not only because of the traumatic circumstances behind the claim, but because over the years the regular contact and communication with Hudgell Solicitors has become part of my day-to-day life. I will always be grateful for everything they have done for me, and I would not hesitate to recommend both Steve and the firm to anyone in need of their services.

February 2, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Abi, We appreciate your kind words regarding the support you received over the years. It's wonderful to hear that the team's dedication and personal care made such a positive difference during a challenging time, Steve in particular. We wish you all the best in the future, thank you for trusting Hudgell Solicitors.

Rated 1 out of 5 stars

Sorry, you are past your sell by date.

As long as you are not over 70, don't smoke and don't sign a consent form, to carry out an operation, you will be ok. otherwise, as in the case of my partner, they will string you along for 9 months and then just drop you. No face to face, no independent consult. Everything is based on medical notes, that don't give an unbiased opinion.

January 22, 2026
Unprompted review
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Reply from Hudgell Solicitors

Thank you for taking the time to leave a review, we value feedback. We would welcome the opportunity to discuss your comment in more detail. Please contact us using the email address LD@hudgellsolicitors.co.uk

Rated 4 out of 5 stars

Kind words

Although they could not help me as do not deal in the specific area I needed they were kind enough to call me and let me know
Having emailed numerous solicitors they, so far, are the only ones to actually pick a phone up
It was very much appreciated and they have passed my case hopefully onto someone who might be able to help

February 16, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Joanne, We appreciate you taking the time to leave us a review. We're glad we could promptly respond to your inquiry and assist you by connecting you with someone who may be able to help with your case. Thank you again!

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