Hudgell Solicitors Reviews 

2,004
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding throughout the process. Many people highlight the excellent service and efficient handling of their claims, often leading to very positive outcomes. Reviewers frequently mention being kept well-informed with regular updates and clear explanations at every stage. The company's responsiveness is also highly valued, with quick replies and efficient communication noted by many. People often felt supported and cared for, with staff going above and beyond to address their needs and concerns.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, politeness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Claim

People report positive experiences with claim processes, often highlighting the helpfulness and efficiency of... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Hudgell Solicitors enough for their support. RJ, EC, and Neil went above and beyond for me, showing real empathy, patience, and expertise at every stage. They kept me informed, reas... See more

Company replied

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

Brilliant service provided by Soraya. Kept me informed throughout the entire process, everything was explained to me in terms that i could easily understand. Always available to contact if there was a... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,004)

361 reviews in the last 12 months

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Rated 5 out of 5 stars

Hudgell Solicitors

Hudgell Solicitors have been very helpful in explaining my options for an injury claim. Nazish has been prompt and courteous in all my dealings with her, and has helped me to understand the process involved.
I would recommend Hudgell Solicitors to any one in a similar situation.

February 16, 2025
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Brenda, We're so glad to hear that our team has been helpful in explaining your options for your injury claim. We appreciate your kind words regarding Nazish's promptness and courtesy, and we thank you for recommending our services.

Rated 5 out of 5 stars

Very happy with the service I have…

Very happy with the service I have received, always kept me informed and could not fault the way my claim has been dealt with.

February 13, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Janis, We're happy to hear that you're very satisfied with our service! We appreciate your positive feedback and that you were always kept informed during the process.

Rated 5 out of 5 stars

Reliable and professional

Mobeena Salim, my solicitor at Hudgell Solicitors, was outstanding throughout my case. She was professional, supportive, and highly knowledgeable from start to finish.

I was the victim of a hit-and-run accident at 3am, with no witnesses present. The accident left me with a dislocated and fractured shoulder, resulting in long-term injuries. Unfortunately, neither the police nor local businesses were able to help identify the driver.

Although the driver was never found, the amazing team at Hudgells successfully helped me secure compensation through the Motor Insurers’ Bureau (MIB). I actually received more compensation than I expected, which was a huge relief given the circumstances.

I’m incredibly grateful for their dedication and hard work, and I would highly recommend them to anyone in a similar situation.

February 12, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Michael, We're so glad to hear about the positive experience you had. It's great that Mobeena could help you secure compensation through the Motor Insurers’ Bureau after such a difficult hit-and-run accident. We appreciate your recommendation and are grateful for your kind words.

Rated 5 out of 5 stars

I had a wonderful experience with… them handling my case it took all the stress and pressure away. I would certainly recommend them to anybody.

I had a wonderful experience with Hudgells solicitors handling everything professionally and in an extremely quick timely manner no stress no effort and very straightforward . I will certainly recommend them to anybody and it is highly likely that there will be working for me again if they can find time to fit me in with their busy schedule as I have a lot of compensation claims to come in with regards the corrupt Humberside police

February 9, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Darren, We're delighted to hear that you found our services professional, quick, and straightforward. We appreciate your recommendation. We look forward to working with you again.

Rated 5 out of 5 stars

Happy with the service

Very happy with my telephone appointment with Naz. She went through everything and explained the procedures available to me.

February 7, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Pamela, We're happy to hear that your telephone appointment with Naz was helpful. We appreciate your feedback and are glad the procedures were explained clearly.

Rated 5 out of 5 stars

Professional service

Both Lauren and Jess handled our case really professionally and with care.

February 6, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Lisa, We appreciate you sharing your experience. We're happy to hear that Lauren and Jess handled your claim with professionalisim and care. Thank you!

Rated 5 out of 5 stars

Thankyou so much to ifti and team

Thankyou so much to ifti , holly , Katie and Soraya and jade for helping me from start to finish with my brothers inquest keeping me updated and sorting everything thing for me
Me and my family will be forever grateful for everything x
Thankyou Marie

January 19, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Marie, We are so grateful for your kind words. We appreciate your acknowledging our team's efforts during this difficult time for you and your family, especially Ifti, Holly, Katie, Soraya and Jade. We value your feedback.

Rated 5 out of 5 stars

My introduction to Hudgell's Solicitors…

My introduction to Hudgell's Solicitors was through Nazish Nawaz, who was patient and clear in her explanation of my options.

February 5, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Susan, We're happy to hear that you had a positive initial experience with Nazish. It's great to know the explanation of your options was clear and patient. Thank you for your feedback.

Rated 1 out of 5 stars

Terrible

Terrible - contacted in an emergency situation, assured empathy and contact, sent info got no replies, called today and the person I spoke with was not in the office, the person I chatted to said he would escalate and they rejected my case - I asked why and the feedback did not match the info I sent which was accepted in full this was moving a case to them not a new case. Hudgells approach was shoddy, unfounded, uninformed and they could not be bothered to check the case notes and got it totally wrong.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

CAPTURE REDRESS SCHEME

I had a Capture Redress claim and i received the most professional advice and assistance from Ellie, Vicky and Neil Hudgell. They were all very caring and always had my best interests at the forefront. Thank you Hudgell Solicitors. I have also got my Horizon Shortfall scheme redress on going and again, they have been very professional through out.

January 29, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Mitesh, We're happy to hear that you received professional advice and assistance with your Capture Redress claim. It's great to know that Ellie, Vicky and Neil were caring and had your best interests at heart. Thank you for sharing your positive experience and for your ongoing matter.

Rated 5 out of 5 stars

Tina Shah has been amazing throughout…

Tina Shah has been amazing throughout the whole process of our claim. She was reassuring, knowledgeable, and made both me and my husband feel comfortable. From our communications, we could tell that Tina and the other staff who worked on our case over the years genuinely wanted the best outcome for our claim.

Near the end, we told Tina to agree to an offer that had been made, but instead she came back with a better idea which worked out even better for us. Our claim took over six years but we never felt forgotten, and that alone is a testament to how good Hudgell Solicitors are. We were kept regularly updated throughout.

Thank you so much. We are very pleased with the outcome and glad we chose Hudgell Solicitors.

February 3, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Hafsa, We're so pleased to hear of your positive experience and that you felt supported by Tina throughout the process. It's great to know the team's dedication made a difference, especially with the outcome achieved. Thank you for choosing us and for sharing your feedback.

Rated 5 out of 5 stars

Very friendly and understanding…

Very friendly and understanding company, in particular Caprice has been amazing for my case so far; she has shown patience, kindness and sympathy with everything. I have a lot of confidence that I came to the right company for such a complex case.

February 2, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Anoushka, We're so glad to hear about your positive experience! It means a lot to us that you feel supported and understood. We appreciate your confidence in Caprice to handle your complex case with patience and kindness.

Rated 5 out of 5 stars

Ilze has been so helpful and has…

Ilze has been so helpful and has explained everything to us, as we have never been in this position before. I would highly recommend, with the service we have received so far.

February 2, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Nicki, We're happy to hear that the explanations were helpful during this new experience. One of our client promises is to give clear and easy-to-understand advice. We appreciate your recommendation and are grateful for your positive feedback on the service.

Rated 5 out of 5 stars

Outstanding

An absolutely amazing team. Guidance, support and very helpful. Neil, Vicky, Helen and all the team have been outstanding dealing with my Post Office Case and the outcome was very positive.

February 2, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Geeta, We're happy to hear that our guidance and support were so helpful during your Post Office case. We appreciate your positive feedback and are glad the outcome was positive.

Rated 5 out of 5 stars

This is a caring and professional…

This is a caring and professional organisation that put their clients first.
The support you receive when working with Hudgells is best in class and their network of experts and barristers is extraordinary.
If you’re lucky enough to work with Hayley and her team (Evie, Leonie, Jessica and Rachel are amazing) you will be in the best hands possible, with constant updates and support.

February 2, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Lisa, we are thrilled you found our team to be professional and supportive. Client care is so important to us, so thank you for highlighting Hayley, Evie, Leonie, Jessica and Rachel's hard work. We really appreciate your review and recommendation. Thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

Leonie from Hudgell Solictors has been…

Leonie from Hudgell Solictors has been really kind and thoughtful, explaining things in a clear way. The process (medical negligence) is daunting but I feel more comfortable now, thank you to all concerned.

January 30, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Ralph, We're happy to hear that our team provided clarity and support during this daunting process, Leonie inparticular. Knowing you feel more comfortable means a lot to us. Thank you for your feedback.

Rated 5 out of 5 stars

Very friendly and informative and made…

Very friendly and informative and made the process very easy. We would recommend to anyone

January 31, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Fern, We're happy to hear that your experience was easy and informative. Thank you for recommending us; we appreciate your feedback!

Rated 1 out of 5 stars

Unable to progress enquiry due to lack of response

I contacted this firm in September 2025 regarding a potential clinical negligence claim.

I received an encrypted document without the password and was therefore unable to access the correspondence. I immediately informed the firm in writing and requested access, but did not receive any response.

Several months later, I was informed that the firm had “not heard from me” and intended to close the file.

This experience left me unable to progress my enquiry despite having responded and demonstrated significant procedural barriers to accessing legal advice.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasant lady on the phone

Very pleasant lady on the phone, very helpful and made it easy for me to understand the process

January 29, 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Stephen, We're happy to hear that the phone experience was pleasant and helpful. We appreciate you taking the time to share your feedback.

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