What a wonderful cabinet! I have a very small kitchen and needed to upgrade the storage cabinet that I've had for several years. The one I bought from Hulala is a beautiful, real wood cabinet with s... See more
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HULALA HOME is a furniture brand committed to creating adaptive, caring, and enduring living solutions. From the first design sketch to the meticulous craftsmanship in detail, every piece is made with real homes and real lives in mind. Thoughtfully engineered, our furniture flexes with changing layouts, growing families, and multi-purpose spaces, bringing lasting comfort, warmth, and ease to everyday living. With warehouses in the US, Canada, the UK, France, and Japan, we provide fast, reliable delivery and attentive service. Whether you’re creating a cozy corner, a flexible home office, or a living room that grows with your family, furniture becomes a living companion: adaptable, caring, and made to endure.
1401 E Hattie St, Fort Worth, 76104, Texas, United States
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Absolutely love the standing desk with rotating side table. Putting the desk together was not easy. Bags of nuts bolts and other installation items were mislabeled. Instructions for swapping which side the rotating table were on were not sufficient. The installation took 3 hours.
I love the desk but the directions and mislabeling of items was very frustrating

Reply from Hulala Home
The desk quality is beautiful. The assembly was very easy because the desk was in 3 pieces. Gorgeous finish! I love it.

Reply from Hulala Home
The delivery was set up five times. I waited day after day for FedEx to deliver. It was supposed to be delivered inside only but was left outside. The chair is perfect. I paid extra for the inside delivery. Will I be reimbursed for that? Thank you. Helen Finkelmann, 313-212-3104

Reply from Hulala Home
Advertised a product that is out of stock and I've yet to get my requested refund.

Reply from Hulala Home
Hearing and confirming my purchase immediately was good. But, I have not heard anything from you regarding when I can expect the product to be ready and delivered.

Reply from Hulala Home
rate an item that hasnt come in? i ordered it 6/25.
i am writing this on 7/13 with a status of "no updates" .

Reply from Hulala Home
Product was exactly as described in photos. Shipping was fast and easy. Would purchase from again!

Reply from Hulala Home
I had a great experience. The quality of the product is exactly as they advertise. And the customer service matches the quality.

Reply from Hulala Home
Diane was beyond helpful, patient and kind when I was dealing with a delivery that I accidentally refused. The quality of the products and the service level is outstanding.

Reply from Hulala Home
I would give zero stars. I paid $200 for white glove delivery but the tables I ordered were just dropped off, not unboxed, not assembled. Warehouse said they would have someone contact me but could not say when or if anyone would come to finish the job. I would like to know how to get a refund of the $200 I paid for a service I did not receive.

Reply from Hulala Home
I’m very pleased with my bookshelf. It has a modern, yet timeless, look. I had trouble assembling it at first, but I was able to speak to Eden, who was incredibly helpful. Overall, very pleased.

Reply from Hulala Home
Hulala's customer service was outstanding. My fluted console arrived with a bent handle. However, once my issue was brought to the attention of customer service, it was handled extremely well. Liezel, my customer service rep, notified me of progress at every step. The communication was outstanding.

Reply from Hulala Home
Very satisfied with the customer service provided by Sheila & Joshua.
They made sure to resolve the issue in the quickest and most convenient way possible. They were extremely helpful and kind throughout the entire process.
Five stars to both of them.
We need more people like them.
Thanks for everything.
Martha Saavedra

Reply from Hulala Home
Had some mechanical issues with an office chair. Replacement parts were immediately sent. Very professional customer service!!!

Reply from Hulala Home
Ordering my new chair was simple with quick delivery within 4 days, excellent! The quality of my new furniture is fantastic, I would highly recommend. However I received an email at 12.01 pm on delivery day to say ETA would be 7.07 am that day ? So was rather confused ! I returned home from a dentist appointment at 12.30 pm to find my furniture delivery had been left on my front doorstep. Not ideal if it had rained !

Reply from Hulala Home
I bought the Charlotte 60” computer desk a little over a year ago. It’s an awesome desk and matches my home perfectly. The only problem was the one leg ended up breaking on the desk so I reached out. There was some back and forth to understand the situation, fortunately they helped by wanting to give me the leg for free when I even offered to buy a new one.
I’ll give 4 stars because the desk is great, but didn’t expect it to fall apart, but overall appreciated for receiving the part for free.

Reply from Hulala Home
I ordered the desk chair, and I am a failure at assembling items purchased online. This company's product made my assembly skills a success. I believe that even those with dyslexia could assemble this product. In addition, the chair is very well designed and impressive with its wooden back. underneath and armrests. Finally, it arrived in North Carolina from California in only 5 days. This is a fantastic chair from a great company !!! It is also much superior in appearance and function to its replacement that I purchased locally.

Reply from Hulala Home
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