Humblefax Reviews 

3,161
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 728 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy to use, reliable, and efficient, making faxing hassle-free for both personal and business needs. Many highlight the intuitive user interface and the convenience of sending and receiving faxes from various devices. The affordability and excellent value for money are frequently mentioned, with people appreciating the reasonable pricing compared to other services. However, some customers also noted minor issues, such as difficulty scrolling on the browser via iPhone and a desire for larger files to be sent. A few other people also felt that the transmission speed was a bit slow.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing it as easy, straightforward, and... See more

Service

Customers had positive experiences with service, often highlighting its ease of use, reliability, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising its affordability and value compared to... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting the service's... See more

Website

People report positive experiences with the website, highlighting its ease of use, clean layout, and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Semi-skeptical at first. Seemed too good to be true, but I was beyond pleasantly surprised when the simple statements/claims on their website all proved to be "totally" true. Super easy to use, supe... See more

Rated 5 out of 5 stars

The experience has been great so far. The dashboard has any easy to follow layout and is very intuitive to use. We a appreciate being able to send junk faxes directly to the trash folder without havin... See more

Rated 5 out of 5 stars

Humblefax is great. It is simple and easy to use and very flexible, allowing multiple users and all kinds of notification settings so you can customize as needed. The layout is clean and easy to follo... See more

Rated 5 out of 5 stars

This app was straightforward and easy to use – great for sending my forms to the IRS who still uses FAX machines for whatever reason. It makes processing much quicker, and I don't have to worry about... See more


Company details

  1. #1 of 6 best companies in Fax Service
  2. #1 of 55 best companies in Internet Service Provider
  3. #1 of 58 best companies in Telecommunications Service Provider

Written by the company

HumbleFax is an online faxing service that makes your fax machine obsolete. You can use a real dedicated phone number to receive faxes into your email inbox and send faxes by attaching your documents (such as PDF or .DOC) to an email. HumbleFax was designed from the ground up for simplicity and ease of use.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,161)

693 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It all started with an excellent boarding…

It all started with an excellent onboarding experience, Signing up was easy, so much so that one could almost call it elegant in its simplicity. The information on how to utilize Humblefax simple and easy to understand. Even more so when actually sending a fax. Straightforward directions, confirmation of sent faxes, and retention. I dropped other fax services in favor of Humblefax! Highly recommend Humblefax!

June 1, 2026
Rated 5 out of 5 stars

Great product!

I enjoy using humble fax as my fax line for my business. I love being able to store contacts for repeat faxes, which others are not able to do.

May 29, 2026
Rated 4 out of 5 stars

Reliable, Fast, and Easy-to-Track Online Fax Service

I have used this fax service to send several important faxes, and overall, my experience has been very positive. Out of all the faxes I have sent, the vast majority were delivered successfully. There were only two that did not go through, and after reviewing the situation, I believe those failures were due to incorrect or inactive fax numbers rather than any issue with the service itself.

One of the features I appreciate most is the email confirmation system. After every fax is sent, I receive a notification letting me know whether the fax was successfully delivered or if there was a problem. This gives me peace of mind because I do not have to wonder if my documents reached their destination. The confirmation emails are clear, timely, and provide useful information that helps me keep track of my communications.

Another aspect I really like is the speed of the service. Faxes are transmitted quickly, which is especially important when sending time-sensitive documents. I have found the process to be much faster and more convenient than using traditional fax machines. Being able to send documents from my computer or mobile device saves time and eliminates the hassle of finding access to a physical fax machine.

The document preview feature is also extremely useful. Before sending a fax, I can review exactly what will be transmitted. This helps prevent mistakes and ensures that the correct pages and information are included. Having the ability to verify documents before they are sent adds an extra layer of confidence and professionalism.

The fax history and activity log are additional features that I use regularly. The log makes it easy to see which faxes were sent, which were delivered successfully, and which may need to be resent. This tracking capability is invaluable when handling important records, legal documents, medical paperwork, or business communications. Everything is organized and easy to access, making record-keeping simple and efficient.

Overall, this service has proven to be reliable, user-friendly, and efficient. The combination of fast transmission speeds, detailed email confirmations, document previews, and comprehensive fax history tracking makes it a valuable tool for anyone who regularly sends faxes. While no service can control whether a recipient's fax number is valid, this platform provides all the information needed to identify and resolve issues quickly. I would gladly recommend this service to anyone looking for a dependable online fax solution.

May 29, 2026
Humblefax logo

Reply from Humblefax

Thank you for the detailed review. What can we do to earn that last star?

Rated 4 out of 5 stars

This is well priced as budget friendly

This is well priced as budget friendly. It was very user friendly as a first time user. I was able to easily drop the files that I needed to attach and send. The only thing semi-odd was having to fill-in my personal contact information at the very bottom. I would've designed it to capture this information upon creating account and auto-fill that information. It's still a great product/service that I'll use.

May 28, 2026
Humblefax logo

Reply from Humblefax

We'd love to earn that last star: Head over to the settings->coversheet area to set your prefilled default information that will populate in each new fax automatically.

:)

Rated 5 out of 5 stars

Humblefax works great

Humblefax works great! Left FaxBurner as they stopped making improvements. Very satisfied even if cost a few dollars more than faxburner.

May 28, 2026
Rated 5 out of 5 stars

Extremely easy to use

Extremely easy to use! Very cost efficient for a business starting out! Love the fact they e-mail you when you receive faxes and you have the app which helps keep track.

May 27, 2026
Rated 5 out of 5 stars

The experience has been great so far

The experience has been great so far. The dashboard has any easy to follow layout and is very intuitive to use. We a appreciate being able to send junk faxes directly to the trash folder without having to print any unwanted documents. We were also able to keep our original fax phone number which is very convenient, not to mention the cost savings!

May 27, 2026
Rated 5 out of 5 stars

Great experience with Hubblefax!

Humblefax has a easy-to-use interface, it's very consistent with connection and completion of faxes, and I really appreciate the emailed notice of completion or failure with each fax. If you're looking to send the occasional fax this is a great way to go.

May 25, 2026
Rated 5 out of 5 stars

Easy to use

Easy to use, plenty of storage at 50mbs per fax. Wish I could get a bit more storage but other than that it Tracks outgoing and incoming faxes.

May 25, 2026
Rated 4 out of 5 stars

Humble fax service is a great find

Humble fax service is a great find. The ease of sending documents from my phone or laptop has made my life working on the road, so much easier. I don't feel like I am delaying my services to my clients. I feel the monthly cost is very reasonable.

May 20, 2026
Rated 5 out of 5 stars

This is the easiest

This is the easiest, most reliable online fax machine I’ve ever used. And they’re not charging me an arm and a leg. I highly recommend this facts company for any FAX Needs.

May 20, 2026

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