Humidity Reviews 

318
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the high quality of products, noting superior fabrics and well-made garments that are beautiful and comfortable. Many customers appreciate that items are accurately depicted online and fit as expected. The ordering process is frequently highlighted as easy, with delivery services commended for being prompt and quick. However, some customers mentioned sizing inconsistencies, leading to items not fitting as anticipated or not matching online descriptions. A few also experienced longer delivery times, with orders occasionally taking weeks to arrive. Additionally, reviewers noted difficulties exchanging non-returnable sale items that did not fit.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Quality

Customers had positive experiences with quality, frequently praising the great quality and fit of items, with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the super fast postage... See more

Order

Reviewers mention positive feedback about order, with many customers reporting that ordering was easy and... See more

Service

Customers consistently note positive experiences with service, often describing it as five-star, great, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received my Fleur Ziggy dress. Thrilled, sizing and description accurate. A delightful light cotton voile which can take me anywhere. Beautiful mint/navy print is not see through, I'm so impre... See more

Rated 5 out of 5 stars

Quality just as excellent as my last purchase several years ago - such a well made and useful layering piece as well as so lovely to sleep in when temperatures climb with 100% natural cotton fabric. P... See more

Rated 5 out of 5 stars

My Humidity parcel arrived in timely manner. Humidity quality always delivers and the Maison cardigan was no exception. My size was sold out in NZ so I ordered it from Australia. The shipping bumped t... See more

Rated 5 out of 5 stars

This lovely chocolate, crossover soft jumper is true to its photo. The crop style is perfect for short bodice frame. The item arrived in excellent packing within the week. I'm very happy shopping w... See more


Company details

Written by the company

Humidity is crafted in the stunning Margaret River region in Western Australia, where the “lifestyle and environment “are just a few of the secret ingredients to the brand. Our designs fit “just right” because we check and test every piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

318 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(318)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pretty dress, great service

This dress did not arrive in time to take on holiday, which was not your fault.
I retrieved the parcel from my neighbour when I returned.
I love these Amber dresses. The high necked front and low back are comfortable and flattering.
It was beautifully packaged. This is the service I have come to expect from your company and I have never been disappointed.

December 18, 2023
Rated 5 out of 5 stars

Very happy!

Always receive beautiful and good quality garments from Humidity and this is no exception .

December 20, 2023
Rated 5 out of 5 stars

Linen Top

I have ordered a few things from Humidity & love all the items I have & I have just ordered another 2 items. Perfect fit, lovely fabrics & prompt delivery. The linen is lovely.

December 18, 2023
Rated 5 out of 5 stars

Quick service

Quick service. Product was exactly as described, fit perfectly and excellent quality. Looks great and lovely to wear.

November 20, 2023
Rated 5 out of 5 stars

Accurate garment sizing, super fast delivery

Information regarding fit and sizing was extremely accurate. Particular information I really appreciated was advice that bra straps would not be visible with the cut of the arm hole. Loved that.
Delivery was so speedy. Completely effortless.
My jacket, blouse and dress are all gorgeous and fit perfectly. thank you

November 17, 2023
Rated 5 out of 5 stars

I LOVE my dress!

I received my beautiful dress in no time. The service was prompt and uncomplicated.
Thank you. I’m a first time customer but hopefully a long time one.
Talk soon
Jayne

October 18, 2023
Rated 1 out of 5 stars

Bad experience

Didn’t realise one of the items I purchased was on sale. Purchased my normal size but was way too small, emailed to return item for change of size ( which was available) happy to take your money but not happy to work with customers. Won’t purchase again

October 19, 2023
Humidity logo

Reply from Humidity

Dear Fiona, we're sorry to hear that you've had a bad experience. We do clearly state across our website that sale items cannot be returned or exchanged and we also always recommend checking the exact measurements provided for the garment on our website before purchasing.

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