Humidity Reviews 301

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the superior fabric, excellent craftsmanship, and accurate sizing that often results in a perfect fit. Many appreciate the unique styles and natural materials, finding the clothing comfortable and true to its online description. The delivery service is frequently highlighted as prompt and efficient, with many orders arriving quickly and well-packaged. However, some customers experienced significant delays with their orders, with a few waiting several weeks for delivery and noting a lack of communication regarding these delays. Additionally, a small number of people found that the color of items differed from online images or that sizing, despite checking measurements, didn't work out as expected, making exchanges difficult.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful, well-made... See more

Quality

Users describe positive interactions with quality, consistently praising the craftsmanship of items like... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and... See more

Order

People report positive experiences with their orders. Many consumers received their orders quickly, with some... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick service, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received my Fleur Ziggy dress. Thrilled, sizing and description accurate. A delightful light cotton voile which can take me anywhere. Beautiful mint/navy print is not see through, I'm so impre... See more

Rated 5 out of 5 stars

Quality just as excellent as my last purchase several years ago - such a well made and useful layering piece as well as so lovely to sleep in when temperatures climb with 100% natural cotton fabric. P... See more

Rated 5 out of 5 stars

My Humidity parcel arrived in timely manner. Humidity quality always delivers and the Maison cardigan was no exception. My size was sold out in NZ so I ordered it from Australia. The shipping bumped t... See more

Rated 5 out of 5 stars

This lovely chocolate, crossover soft jumper is true to its photo. The crop style is perfect for short bodice frame. The item arrived in excellent packing within the week. I'm very happy shopping w... See more


Company details

Written by the company

Humidity is crafted in the stunning Margaret River region in Western Australia, where the “lifestyle and environment “are just a few of the secret ingredients to the brand. Our designs fit “just right” because we check and test every piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

301 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Love the service

Love the service and clothing however the buttons and clips on jeans never last long. Clothes themselves are great, just have to keep repairing the buttons.

Quick delivery

April 20, 2026
Rated 5 out of 5 stars

Quick delivery time

Quick delivery time. Pinafore is beautifully made using a very thick denim. Pocket details are fabulous. Need to be careful of the dark denim on light furniture.

March 20, 2026
Rated 1 out of 5 stars

My order took six weeks to arrive so…

My order took six weeks to arrive so long I only found it on my follow up. I checked and had not received any delay notices. I submitted a request to Humidity Lifestyle “where was my order”. In several minutes I received an email advising that my order would be received the next day. Given the next day was a Saturday I knew this would not happen. My order was received on the Monday. Well….Well..🙃 the shirt I ordered was big enough and seriously looked like a size 22. The description for this shirt did not accurately describe the extent of the oversize in anyway that I would have expected. So six weeks and now a stuck with something I cannot wear. Started a return ….no luck there as it was at a sale price. So there is my experience with purchasing from Humidity Lifestyle. Never again as this was the second order, which was returned. Now I know better.

February 16, 2026
Humidity logo

Reply from Humidity

We’re very sorry to hear that your experience did not meet expectations, as we take great care ensuring customers get the best experience.

All orders received by 12pm AWST are dispatched the same business day. After 12pm AWST they are packed and shipped the next business day. Once a parcel has been handed over to Australia Post, it is managed within their network and we no longer have direct control over transit or delivery timeframes. We ship either standard or express, which you choose at checkout.

Looking into your order, it was placed on the 16th Feb and shipped the same day, and delivered Monday 23rd Feb which is 7 days and within Australia Posts standard delivery timeframe – not six weeks as mentioned.

We take great care to hand-measure each garment and provide detailed, accurate sizing information on our product pages to help customers choose their best fit.

We would also like to clarify that our Terms and Conditions for Sale Items are clearly outlined throughout the website during the purchase journey. Customers are required to review and accept these terms by ticking a checkbox at checkout before completing their order, and the system does not allow the purchase to proceed without this confirmation.

We’re committed to providing great customer service and our team is available Weekdays during business hours to help resolve concerns.

Humidity Team

Rated 5 out of 5 stars

I bought the same hoodie again !

I bought the same hoodie I bought about 8 months ago, as I like it so much !
The dark grey colour suits me, I had lots of compliments about it, even from people in the street !
I also have a pink and a light grey one, but my fav is the dark grey.
It is important to me that it does not have artificial fibres (being 95% Cotton and 5% Cashmere).
It keeps its shape well after washing.

February 16, 2026
Rated 5 out of 5 stars

Fabulous quality

Quality just as excellent as my last purchase several years ago - such a well made and useful layering piece as well as so lovely to sleep in when temperatures climb with 100% natural cotton fabric. Please don't ever stop making this wee slip and cami...

January 19, 2026

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