Hungry Horse Reviews 

7,764
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 802 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff members are exceptionally friendly, incredibly welcoming, and always go out of their way to ensure a truly pleasant visit. People genuinely love the delicious food options available, noting that the meals consistently arrive hot, fresh, and offer fantastic overall value for families. However, some reviewers were not happy with the food quality, specifically mentioning disappointing instances of dry, overcooked, or poorly prepared dishes. A few other people also felt that certain kitchen mistakes and occasional slow responses from management detracted from their overall pub experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently warm,... See more

Service

Users describe positive interactions with service, highlighting friendly, fast, and attentive staff who... See more

Quality

Clients share positive opinions on quality, consistently highlighting that meals are delicious, well-priced,... See more

Product

Customers consistently note positive experiences with product, highlighting the tasty and well-presented... See more

Location

Reviewers highlight ambiguous aspects of location with varied feedback on parking and atmosphere. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi came here today 1st August 26 had a breakfast used my blue light card which made it cheaper.met a young lady Rosie very pleasant smile on her face , asked Rosie about the kids eating for 88p... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(7,764)

760 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cam our waiter was absolutely fabulous

Cam our waiter was absolutely fabulous. Really great with my two children which is ALWAYS appreciated. Keep up the great work. Brilliant asset to a lovely team.

July 26, 2026
Unprompted review
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Reply from Hungry Horse

Cam and the team will be over the moon to see this and it's wonderful that the children had such an amazing time! Thank you so much for taking the time to share this and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Excellent steak.

Lovely helpful staff and extremely tasty food prepared quickly and exactly what we ordered. We came yesterday and returned again today.

July 25, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're so pleased that we could impress you with the helpful and quick service and the tasty food! Thank you so much for taking the time to share this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Sophie was super polite and helpful…

Sophie was super polite and helpful from the moment we entered.
All staff where lovely and answered my questions about current offers.

July 23, 2026
Unprompted review
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Reply from Hungry Horse

Hi there, thank you so much for the lovely review. We're thrilled to hear that Sophie had such a positive impact on your experience. We truly appreciate your feedback, and we look forward to welcoming you back again soon. Thank you!

Rated 5 out of 5 stars

Always lovely food and great service…

Always lovely food and great service from Kelly she’s always happy to help and greats with a smile

July 22, 2026
Unprompted review
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Reply from Hungry Horse

Hi Jade, thank you so much for the lovely review! It's so great to hear that Kelly has always had a positive impact on your visits, and that you have enjoyed the food. We'll be sure to pass your kind words along. Thank you!

Rated 5 out of 5 stars

Bright and courteous service from Sarah…

Bright and courteous service from Sarah behind the bar. Always a pleasure to come here and relax with food or a drink. Excellent.

July 21, 2026
Unprompted review
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Reply from Hungry Horse

We appreciate the lovely review, Benjamin! It's so great to hear that you have found Sarah bright and courteous on your visits. We truly appreciate your feedback, and we'll be sure to pass your kind words along.

Rated 5 out of 5 stars

Nice atmosphere food good Anna very…

Nice atmosphere food good Anna very nice and staff and music great 😃

July 21, 2026
Unprompted review
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Reply from Hungry Horse

Hi John, thank you for your kind review. We're so pleased to hear that Anna had such a positive impact on your experience. We truly appreciate your feedback, and we'll be sure to pass your kind words along.

Rated 5 out of 5 stars

Staff friendly and professional

Staff friendly and professional, food lovely, fast service and nice hot food

July 21, 2026
Unprompted review
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Reply from Hungry Horse

Hi Louise, thank you so much for taking the time to share your feedback! We're over the moon to hear that you have found the team friendly and professional on your visits. It's also so great to hear that you have enjoyed the food and quick service. Your feedback means the world to us, and we'll be sure to share it with the rest of the team.

Rated 5 out of 5 stars

The staff and service is 100% always…

The staff and service is 100% always friendly and accommodating wonderful breakfast and main meals at a great price

July 21, 2026
Unprompted review
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Reply from Hungry Horse

Hi Stuart, thank you so much for the lovely review! We're delighted to hear that you have always found the team friendly and accommodating on your visits. We truly appreciate your kind words, and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Really nice food and the waitress Kelly…

Really nice food and the waitress Kelly was nice and friendly 😊

July 19, 2026
Unprompted review
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Reply from Hungry Horse

Thank you so much for the lovely review, Karla! It's so great to hear that you found Kelly very nice and friendly on your visit, and we'll be sure to pass your kind feedback along. Thank you!

Rated 1 out of 5 stars

Hungry horse 😡

I wrote a review on here for hungry horse and they replied to me to send details and I have and the email address that they provided me is fake as my email keeps getting returned.

July 16, 2026
Unprompted review
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Reply from Hungry Horse

Hi James, we're truly sorry to hear that your emails are bouncing back to the Customer Relations email. If you could please fill out the following form, a member of the Customer Relations team will be in touch to assist further - https://www.hungryhorse.co.uk/faqs/contact-us

Rated 4 out of 5 stars

Staff are very good at there job Jess…

Staff are very good at there job Jess is all ways smiling as are there rest of the staff food good drinks ok

July 17, 2026
Unprompted review
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Reply from Hungry Horse

Hi there, thank you for taking the time to share your experience. We're pleased to hear that you found the team very good and friendly on your recent visit. It's also great to hear that you enjoyed the food, and we'll be sure to pass your kind feedback along. Thank you!

Rated 5 out of 5 stars

hugry horse please read this

hugry horse please read this. i a BIG fan and love you horsey . we love YOU soooo mutch. when i went to hungry horse i was so hungry SO i all ready relate 😊. then i grazed my knee but it ok because johnny the chef come out and kissed IT beter. 😊😊😊😊😊😊😊😊😊😱😱😱😱😱😱

ok food feed my belly nice and big 😋 nearly i BLOW UP!!!! anyways sory for lie but i never even went there 😞 it just MY DREAMS. my mommy won’t let me go ok. 🆗

SORRY FOR LIE PEASE FORGIV ME. anyway at hungry horse i ate peas and toast and burgers and now i’m full as a doggy 😊😊😊😊i love you hungrey horse but i has one qestion why you hungry ?? ?????!!?

July 15, 2026
Unprompted review
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Reply from Hungry Horse

Thank you so much for the lovely review! We're so pleased to hear that you enjoyed your recent visit with us. We appreciate your sweet review and we look forward to welcoming you back again soon. Take care!

Rated 5 out of 5 stars

The place is awesome guys !!!

The place is awesome guys !!!
I mean have you seen your outdoor area !?!!
People with their jug of ice and Prosecco 🍾 and people cheering with their friends and family is such a nice thing to watch.
The dish is good.
And the staff is friendly. Keep up the good work guys 👍

July 17, 2026
Unprompted review
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Reply from Hungry Horse

Thank you so much for the lovely review! We're so pleased to hear that you enjoyed the atmosphere, food and friendly service on your recent visit. We truly appreciate it, and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

the moment i walked through the doors…

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very polite asking if we are okay and if we need anything. then about 8 minutes later she came back asking if we need anything which was amazing because it shows us how much she cares about the customers which is absolutely fabulous and comforting.

July 15, 2026
Unprompted review
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Reply from Hungry Horse

What an amazing review! We're very happy that Ceri could really impress you with the friendly and polite service and we are grateful for you taking the time to share this. Thank you so much and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Sherwood manor has Great value for…

Sherwood manor has Great value for money food.very Friendly staff who can’t do enough for you. Can get busy sometimes but I see that as a sign of a good pub.

July 15, 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that the team at Sherwood Manor made sure you had such an amazing time and we are grateful for you taking the time to share this. please do stop by again to enjoy more friendly service. Many thanks.

Rated 5 out of 5 stars

Harry at the Wee waif Charvil was a…

Harry at the Wee waif Charvil was a great host and served our food with a smile.

July 14, 2026
Unprompted review
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Reply from Hungry Horse

We're over the moon to see that Harry could impress you so much and we will make sure we pass on your fantastic comments to Harry. Thank you so much for sharing this and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Friendly, relaxed and great value

The Mount Pleasant is a friendly, relaxed pub that provides good food at a great price. It's local. It's good value.

July 14, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're so pleased that we could impress you with the friendly service we deliver and it's great that we could impress you with the great value! Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Excellent Full Monty Mixed Grill

I always have the full Monty “mixed” grill wherever I visit. Reason being it’s the best on the menu for me anyway! But today the meal in particular was exceptional and was the best yet!! Hats off to the chef!! I was also given my meal by a polite and cheerful staff member called Ronan, so thanks to him for a good service! Which I asked Ronan afterwards to please thank the chef for me for an excellent meal indeed today! AAAA++++

July 13, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for getting in touch and sharing this review! We're so pleased that you loved the mixed grill and we will make sure we pass on your thanks! Please do stop by again in the future to enjoy it again soon!

Rated 5 out of 5 stars

We had a great last minute evening out…

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise was very kind and very helpful. Would definitely recommend.

July 12, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! It's great to read that you had such a good time at Sherwood Manor and we will make sure we pass on your fantastic comments, we will make sure we pass on your positive feedback to Annalise and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, amazing service and very friendly approach from TABLE ,,,thank you for the great morning ,,,TABLE 👍🏻

July 12, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're over the moon to have received this positive review and it's fantastic that you found the team to be so friendly. We are grateful for you taking the time to share this and we'd love to see you back again in future! Many thanks.

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