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Rated 5 out of 5 stars

These guys were absolutely ace. Top notch fridges, top notch delivery team with great attitudes. Very competetive prices and will definitely be returning if we need future equipment. We bought two... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Husky products since 2018, and they’ve always been reliable for our shop. Some of our display fridges and all of our freezers are from them, and they’ve worked great for storing our s... See more

Company replied

Rated 5 out of 5 stars

After looking on google for a good comercial fridge we found this one however in order to purchase it we had to contact the Husky which we did and were glad to be directed to Sally who not only assi... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Husky Commercial for years, and I can only say positive things about this company. I always purchase the same product, which is of good quality, and we’ve never had any issues. Their c... See more

Company replied

Company details

  1. Commercial Refrigeration

Written by the company

Welcome to Husky, the home of commercial refrigeration experts. We are a leading global commercial refrigeration specialist with 25 years experience and we’re recognised for raising your expectations of refrigeration. Whether that’s through delivering outstanding products and service reliability, product innovation, lower energy costs, space efficiency, or style into your convenience or hospitality environment. Our head office is in Lutterworth (United Kingdom). and our manufacturing facility is located in Guangzhou (China). We span the globe through a network of franchisees, run by business people selected for their dynamism, business acumen and determination to succeed. By working closely with our wide range of clients we constantly generate ideas on how to improve our products and services, ensuring they exceed expectations. Because we own and operate our manufacturing facility in China we have complete control over the quality of our products, from design & engineering through to manufacturing, logistics and service. Everything is made to the highest European standards.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Satisfied Customer

The one door fridge we required was on special price, 1/2 price, I just rang your sales team,told them the colour etc,they asked the usual questions, were & when we wanted it,then said the transport company would be in touch with details of delivery, this happened the next day, I agreed the date for delivery, I was told the driver would give me a call 1 hour before it was delivered, that on the day happened, the delivery went well, with no problems, so well done Husky and your team, first class service.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

The service was excellent.

The service was excellent.. the guys were really helpful with delivery and picking up the old equipment..
the fridges that we had look great and silent running which will really help with running costs .
James
Heggies of Hereford

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using Husky Commercial for…

I’ve been using Husky Commercial for years, and I can only say positive things about this company. I always purchase the same product, which is of good quality, and we’ve never had any issues. Their customer service is great, and deliveries are always on time. I’ll definitely continue to use them for my next project. Highly recommended!

January 27, 2025
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for your review and for being such a loyal customer! We're thrilled to hear you're happy with our products and service

Many thanks,

David Farr
Customer Service Manager

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Rated 5 out of 5 stars

We’ve been using Husky products since…

We’ve been using Husky products since 2018, and they’ve always been reliable for our shop. Some of our display fridges and all of our freezers are from them, and they’ve worked great for storing our stock. Their customer service has always been top-notch, especially when we had service calls in 2020, which were sorted quickly. Very happy to stay a Husky customer and wouldn’t hesitate to recommend them!

December 10, 2024
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

We are delighted to hear that our products have served your shop reliably since 2018 and that you are pleased with our customer service. Your recommendation means a lot to us and helps others make informed decisions. We look forward to supporting you again in the future.

Kind regards,

Dave Farr
Customer Service Manager

Rated 1 out of 5 stars

I ordered a wine cooler and it was too…

Terrible service
I ordered a wine cooler and it was too loud and I wanted to return within the return time. It took me almost 2 months backward and forwards and the didn’t give my money back. It would cost me too much to send it back so I had to give it …More

March 28, 2024
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for your feedback. However, we would like to clarify the details regarding your order.

Upon receipt of your order, our sales team noticed that a residential address was provided for delivery. They reached out to inform you that the product ordered was designed for commercial use, and therefore the noise level during operation would be higher than that of a domestic appliance.

You acknowledged this information and confirmed your request to proceed with the order, providing us with an alternative business address for the delivery.

Approximately two weeks after receiving the product, we were contacted by your tradesperson concerning the operational noise level when the compressor was running. We assured them that the noise was within the normal operating parameters. However, as a goodwill gesture, we offered to send an engineer at our expense to inspect the product to ensure it was functioning as intended.

However, you declined the offer for an engineer visit, which has limited our ability to provide further assistance.

Kind regards,

David Farr
Customer Service Manager

Rated 5 out of 5 stars

Ordered and delivered quickly

Ordered and delivered quickly

June 28, 2024
Husky Commercial logo

Reply from Husky Commercial

Thank you for your review! We're delighted to hear that your Husky Retro branded ice cream freezer was ordered and delivered quickly. We hope you're enjoying it!

Kind regards,

Dave Farr
Customer Service Manager

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Rated 5 out of 5 stars

Great service

Great service! Swift and efficient. The fridge itself the low energy one, looks look too with the green detailing .

May 18, 2024
Husky Commercial logo

Reply from Husky Commercial

Thank you so much for your positive review! We're thrilled to hear that you're pleased with our service and your new low energy Husky ECO fridges. Thanks for choosing us!

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Tripe Door Undercounter Fridge

Heavy traffic in Cardiff on that day. The driver kept in regular contact throughout the day providing update whereabouts and expected time of arrival.

The delivery man was extremely polite and efficient and
installation was painless.

March 28, 2024
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for your feedback! We're glad to hear that the driver kept you informed and that the delivery and installation process went smoothly despite the heavy traffic in Cardiff. We strive to provide excellent service and your kind words are much appreciated.

Kind regards,

Dave Farr
Customer Service Manager

Rated 4 out of 5 stars

Great idea and great product…

Great idea and great product unfortunately it didn’t fit my bottles of Prosecco or my favourite bottle of wine, but it is good when it fits

April 16, 2024
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for sharing your experience with our product. We've noted your feedback regarding the fit for Prosecco and your favourite wine bottles. Our drinks coolers can accommodate up to 10 x 75cl standard size bottles but we are glad to hear otherwise you are satisfied!

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

Good Customer service and prompt…

Good Customer service and prompt delivery.
Queries are handled efficiently and any problems with items were resolved. Will not hesitate to buy from them again.

November 14, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for the review Caron, we appreciate your feedback and we look forward to providing you with the same level of service in the future. Should you need anything else please don't hesitate to contact us again.

Kind regards,

David Farr
Customer Service Manager

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Rated 5 out of 5 stars

Great Service

Ordered, delivered and now installed on just a few days!

September 19, 2023
Husky Commercial logo

Reply from Husky Commercial

Hi Chris,

Thank you so much for taking the time to share your positive experience with Husky! We are thrilled to hear that you had such a smooth and efficient experience.

Kind regards,

Dave Farr
Customer Service Manager

Rated 5 out of 5 stars

No 1 Husky Freezer

This is my 3rd purchase from Husky in the 15 years. I still got 1 Husky freezer 9 years old. Now got a double door freezer from Husky absolutely satisfied with a purchase. Very well lit inside excellent freezer. 👍

September 26, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for choosing to purchase from Husky again and for taking the time to share your feedback with us.

It's good to hear that your 9-year-old Husky freezer is still serving you well as we pride ourselves on producing good quality refrigeration at our own factory which is built to last and perform in the toughest of environments. If you should have any questions or need any assistance in the future, please get in touch.

Kind regards,

Dave Farr
Customer Service Manager

Rated 4 out of 5 stars

Brought a new upright refrigerator for…

Brought a new upright refrigerator for my shop as my previous one broke down, the previous one I also brought from Husky 15 years ago and it lasted that long so I decided to buy from Husky again. There equipment are well built and of very good quality. The only problem I had was I needed a fridge urgently and was promised the delivery would be Thursday but did not receive until Friday apart from that very good service.

September 14, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for being a loyal customer and choosing Husky once again for your refrigeration needs. We are delighted to hear that our equipment has served you well for the past 15 years.

Just to clarify on your delivery, our haulier booked it in for the Thursday initially but delivery schedules can be subject to change as we are sure you will appreciate and following the initial booking in call the delivery was moved to the following day i.e. Friday which was communicated to you in advance. The delivery was completed within our standard 3-5 working day leadtime. However, please accept our apologies if this change to the delivery day caused you any inconvenience.

If you require any further assistance or have any requirements in the future, please don't hesitate to contact us.

Kind regards,

David Farr
Customer Service Manager

Rated 1 out of 5 stars

Terrible service

Ordered a new freezer and told them that another fridge had to be moved to remove old unit and place new one. Even gave them sizes and they said it would be ok. However, delivery staff said they didn't have a big enough lorry to take old unit. Lorry came back but they then said they didn't have the equipment to move the fridge/freezers so don't know how they were going to unload the new unit! Many phone calls to Husky and Hadfields delivery company but ended up cancelling order. Husky charged me nearly 200 pounds for delivering nothing and leaving me stuck with no freezer. Instead they blamed me for giving wrong information even though I told them sizes and that another fridge had to be moved. Had a similar issue 2 years ago and there was no problem about moving fridges or van size!

September 1, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank-you for your review but we would like to clarify the events relating to your order.

Before processing your order, our sales team discussed the logistics of the delivery of your new unit and the removal of your old freezer. We asked specific questions about the access route and we were advised that the old freezer would be empty and that there would be a clear access path so your old unit could be removed safely from your store.

Arrangements for the delivery were made and whilst there was an initial error made with the vehicle size during delivery, this was quickly rectified by arranging a second vehicle to attend your store later that same day to collect your old freezer to minimise any inconvenience to you.

However, it became apparent when our delivery company attended site, that a stainless steel multideck was obstructing the access route for the safe delivery and removal. This information on access was not disclosed when you placed your order or when the booking in call was made to you by our delivery company. It is not our delivery company’s responsibility to move additional cabinets to clear the access route and they are not insured to do this. Moving and emptying units that are blocking the access route is the customer’s responsibility and had this have been done we would have been able to successfully execute the delivery/collection.

In light of your store not being ready to accept either the delivery or the collection of your old unit, the charges for this aborted delivery/collection are unfortunately yours to cover.

I hope this clarifies this matter but please do not hesitate to get in touch if we can be of further assistance.

Kind regards,

Dave Farr
Customer Service Manager

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Rated 5 out of 5 stars

New display fridges

Have dealt with Husky for over 20 years affordability, reliability and quality and also excellent customer services. I will be back and would highly recommend to anyone , they are my go to company for all my refrigeration and freezer needs

G + K Ireland
Kevin Ireland

August 7, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for your long-term support and loyalty to Husky!

Rated 5 out of 5 stars

Very easy and straight forward to order…

Very easy and straight forward to order and quick delivery. Drivers were also helpful in getting the fridge into the premises. Highly recommended.

August 14, 2023
Unprompted review
Husky Commercial logo

Reply from Husky Commercial

Thank you for the positive feedback. We're delighted to hear that your ordering experience was smooth, the delivery was prompt and our experienced delivery team positioned the unit in place and were helpful. We really appreciate your recommendation and we hope you contact us again when you have any further requirements.

Kind regards,

Dave Farr
Customer Service Manager

Rated 1 out of 5 stars

Don’t deliver to Northern Ireland or…

Don’t deliver to Northern Ireland or anywhere in Ireland

August 7, 2023
Husky Commercial logo

Reply from Husky Commercial

We apologise for any frustration caused but we do advise on our website that deliveries are to UK Mainland only. It is possible for us to deliver to a UK Mainland address and you can then organise onwards delivery to Ireland which some of our customers choose to do. Please don’t hesitate to get in touch if we can assist you further with your requirements.

Kind regards,

David Farr
Customer Service Manager

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