hxescooter.com Reviews 

7
•
TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

7 reviews

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3.3

All reviews

(7)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I could not walk without this scooter

I could not walk without this scooter, I can't walk more than 50 metres so I decided instead of buying a big handicap vehicle I bought the HX6 fold-up scooter nearly two years ago now it came with two batteries and the backpack I think at the time on AliExpress it was around 400 euros I have used it constantly for the past two years it folds up tiny and I put it behind the seat of my car and if any security come after me I'm gone in a flash f*** him. Thank you for a great product yours sincerely
David Mcloughlin

November 10, 2026
Unprompted review
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Rated 3 out of 5 stars

Technological e-scooter, but there are problems

I received a defective electric scooter HX X6 36V5A (19.04.2024) out of the box and support did not help with my issue! I took a video of the electric scooter malfunctioning and sent it to support. Support is not responding. I wrote to them again, they replied that they showed my video about the malfunction of the electric scooter to the engineer, that’s all! Silence again, NO answer! After some time, I wrote to support again, and lo and behold, support wrote that the problem was with the motor, and that they were ready to send me a new motor! Now I'm waiting for a new motor from them.
UPD: I received a new wheel motor from the company! I changed the motor on the scooter, everything works great. So you can trust this company, they provide warranty support!

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a replacement part 2 weeks ago

Ordered a replacement part 2 weeks ago. After receiving automatic order confirmation i never heard from them again. Not even sure this is a legit website. Be careful.
Tried to contact 3 times since then and never got any answer back!

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

This company is not serious as you can…

This company is not serious as you can buy products and receive them as long as you don't want to return them!

Don't buy from this page. If you regret your purchase customer service ghost you and will not take the product back even though you comply to the return policy.

All I heard when I wanted to return was that the product was not from europe but from china. I replied to that e-mail with the proof of the within 2 week notice for return and asked for the EU address in Germany or Hungary to return to. I haven't heard anything for 5 days.

August 18, 2023
Unprompted review
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