While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am disabled andThe durable body brush with long detachable handle is allowing me to reach my feet and lower legs. I used the brush dry and it removed the flaky skin. I was so pleased to receive t... See more

Rated 5 out of 5 stars

This was my first time using the company. I ordered 2 long-handled wet and dry body brushes. They were received within a week and were exactly as expected. I also received a free gift, a luxe shower c... See more

Rated 5 out of 5 stars

This was my first initial purchase from you and it was nothing less than a positive experience, and the contents were just what I expected and wanted (freebies and thank you for them!). Everything was... See more

Rated 2 out of 5 stars

Bought a "Hydréa London Loofah Mitt" through Amazon. It had a big hole in it like an insect had eaten through it but the packaging was all intact so the hole was there before being packaged. I had t... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Toiletries Store

Written by the company

Hydréa London is an Independent British Brand established in 1996, founded by The Natural Sea Sponge Company. Our consciously crafted, natural bodycare, skin and hair tools transform daily rituals into nourishing moments dedicated to the artistry of body wellness. Our Spa Collection... Our natural collection features dry body brushes crafted from FSC® certified beechwood, exfoliating mitts with the finest materials, facial brushes, ethically sourced natural sea sponges, and sustainably sourced olive wood hair brushes, along with a variety of bath and shower accessories. Consciously Crafted We are passionate about crafting sustainably made bodycare products with innovative natural materials with meticulous attention to design detail. We ensure that everyone can enjoy the rejuvenating benefits of home spa rituals, transforming everyday moments into opportunities for relaxation and renewal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Would definitely recommend these products

I am disabled andThe durable body brush with long detachable handle is allowing me to reach my feet and lower legs. I used the brush dry and it removed the flaky skin.
I was so pleased to receive the bath buffer it is so gentle on your skin. If you have sensitive skin like me this may be the one for you.
Mother was so pleased with her shower cap.

March 27, 2026
Rated 5 out of 5 stars

Body brushes

This was my first time using the company. I ordered 2 long-handled wet and dry body brushes. They were received within a week and were exactly as expected. I also received a free gift, a luxe shower cap. A hand written note was sent with my items, a really nice touch. I will definitely order from Hydrea again.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

First class company.

I had reason to contact Hydrea as I wished to purchase another of their excellent soft bristle back brushes. I had been unable to source them elsewhere as you cannot determine the softness of the bristles. However, Dave from customer service contacted me and I cannot praise him enough. These brushes are ideal for elderly people as I believe skin is thinner as we age and a soft bristle is required. I am so very grateful to Dave and Hydrea for supplying such excellent products.

March 11, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

The baby brush is lovely

The baby brush is lovely, but the sponge pictured alongside it is tiny and measures no more than an inch so the picture is slightly deceiving.

February 2, 2026
Advertisement
Rated 5 out of 5 stars

Really lovely

Really lovely. Personalised note inside the well packaged box. Even got a couple of nice extras. Thanks so much.

January 2, 2026
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review.

Rated 5 out of 5 stars

Best natural sponges

Love their sponges, arrived very quickly with cute little free gifts just before Christmas which was a nice touch. Best natural sponge I have found in the UK. Harrods used to sell them, but then I had to order online as I didn’t know where else to find them. Bought the largest size - very pleased. They make lots if other little bath things which I will probably order in some time.

December 17, 2025
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review.

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience, with a free gift and a personal handwritten note in my parcel. Really nice touch, thank you

December 1, 2025
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review.

Advertisement
Rated 5 out of 5 stars

Excellent products

Excellent products. Well packaged and very fast dispatch.

November 25, 2025
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review.

Rated 5 out of 5 stars

Amazing customer service

I saw them on Amazon, however since they are a small business, I prefer to purchase directly from them. Absolutely love their products, great prices, fast shipping and they added in a few free gifts! Will definitely be shopping here for more holiday gifts and things for myself!

November 11, 2025
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review.

Rated 5 out of 5 stars

The best products

I wanted for a long time to try there products and I can say was worthy not only everything is top quality but they added some freebies inside too which they made the whole experience even better
And the body brush is wow I never knew I needed one so badly and now my skin thanks me for that I can see the difference already and my skin feels smoother

October 20, 2025
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review.

Advertisement
Rated 5 out of 5 stars

Delighted

I found Hydréa London to be an excellent company to deal with.

Their communication throughout the purchasing process is superb. I ordered a nail brush, which was delivered on time, and was well packaged. The quality of the nail brush was excellent, and I am very pleased.

I would have no hesitation to recommend Hydréa London to my family and friends. Delighted by their first class service.

August 5, 2025
Hydréa London logo

Reply from Hydréa London

Hello Simon, Thank you for your positive review.

Rated 2 out of 5 stars

Loofah Mitt had large hole in it - unusable

Bought a "Hydréa London Loofah Mitt" through Amazon. It had a big hole in it like an insect had eaten through it but the packaging was all intact so the hole was there before being packaged. I had to throw the loofah mitt out, as its totally unusable. I emailed Hydrea London, told them I bought this at Amazon and that it had a big hole in, they asked me for the Amazon order number, images of the hole etc. I sent them as requested.

Update: Three days later Hydra London emailed me back and told me to contact Amazon, and that it wasn't their problem..... lovely customer service...

August 11, 2025
Unprompted review
Hydréa London logo

Reply from Hydréa London

Hello. We are sorry that you had an unsatisfactory experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look