While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am disabled andThe durable body brush with long detachable handle is allowing me to reach my feet and lower legs. I used the brush dry and it removed the flaky skin. I was so pleased to receive t... See more

Rated 5 out of 5 stars

This was my first time using the company. I ordered 2 long-handled wet and dry body brushes. They were received within a week and were exactly as expected. I also received a free gift, a luxe shower c... See more

Rated 5 out of 5 stars

This was my first initial purchase from you and it was nothing less than a positive experience, and the contents were just what I expected and wanted (freebies and thank you for them!). Everything was... See more

Rated 2 out of 5 stars

Bought a "Hydréa London Loofah Mitt" through Amazon. It had a big hole in it like an insect had eaten through it but the packaging was all intact so the hole was there before being packaged. I had t... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Toiletries Store

Written by the company

Hydréa London is an Independent British Brand established in 1996, founded by The Natural Sea Sponge Company. Our consciously crafted, natural bodycare, skin and hair tools transform daily rituals into nourishing moments dedicated to the artistry of body wellness. Our Spa Collection... Our natural collection features dry body brushes crafted from FSC® certified beechwood, exfoliating mitts with the finest materials, facial brushes, ethically sourced natural sea sponges, and sustainably sourced olive wood hair brushes, along with a variety of bath and shower accessories. Consciously Crafted We are passionate about crafting sustainably made bodycare products with innovative natural materials with meticulous attention to design detail. We ensure that everyone can enjoy the rejuvenating benefits of home spa rituals, transforming everyday moments into opportunities for relaxation and renewal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

After a horrible experience trying to…

After a horrible experience trying to order the brushes from another company, being charged and not receiving them, a total nightmare. I should have ordered them from you originally, thank you for excellent products and service. I will definitely recommend your company, thank you.
Kind Regards,
Mary

March 27, 2025
Hydréa London logo

Reply from Hydréa London

Hi Mary, thank you for your positive review and kind words.

Rated 5 out of 5 stars

The perfect Spa Foot File…

The ‘Professional Spa Foot File’ is extremely well made and works perfectly giving me summer ready feet.

March 3, 2025
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review. We are glad you like our Professional Spa Foot File

Advertisement
Rated 5 out of 5 stars

Super helpful customer service

Super helpful customer service. I got the mini facial brush. And I was worried about the ‘hair’ part of the brush, because it’s from horses I was worried about the ethical part. They assured me they gather it when brushing the horses and the wooden part is sustainable. They answered these questions super quick. And the product works and soft enough for the face, not scratchy! I love it so much I brought two more for presents!

February 27, 2025
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review. We are glad you like our Facial Brush

Rated 5 out of 5 stars

Beautiful natural brush and bristles.

Really lovely product made with natural fibres. Just what I was looking for. No plastic. Feels wonderful to use,.

February 25, 2025
Hydréa London logo

Reply from Hydréa London

Hi, Thank you for your positive review. We are glad you like our brush.

Rated 5 out of 5 stars

Effective towel

My daughter was pleased with this towel. It absorbs well, as one would hope.

February 10, 2025
Hydréa London logo

Reply from Hydréa London

Hi Jo, thank you for your positive review.

Advertisement
Rated 5 out of 5 stars

I have used hydrea products for years

I have used hydrea products for years, it’s lovely and I loved how descriptive this label are… you can not miss any detail from where it is produced the fabrics and the grade and more!
Keep the good job!

January 14, 2025
Hydréa London logo

Reply from Hydréa London

Thank you for your kind review and loyalty to our brand.

Rated 5 out of 5 stars

Best bath buffer with undisputed foaming and good texture!

"Luxury bath buffer" with 100% low density polyethylene(LDPE). It is used with lower density and more foaming than general polyethylene.

With just one push of body soap, a lot of fluffy bubbles came out. In addition, because it foams well, it can be washed gently as if stroking with foam, and it feels completely clean.

It is recommended for those who want a body buffer that foams well and can gently wash the skin. It also has a string that is convenient for storage, so you can hang it and dry it.

June 12, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look