Hydrohbottle Reviews 

538
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally helpful support team, noting that customer service representatives consistently go above and beyond to resolve any questions or unexpected issues quickly. Many people discuss the wonderful quality of the water bottles, sharing that they feel much more energetic and experience improved daily hydration routines. Though some reviewers were not happy with defective items, mentioning frustrating difficulties with malfunctioning replacements or leaking parts. Other individuals also noted unexpectedly high return shipping costs or felt that the device did not provide the expected results.

What people talk about most

Product

Consumers find product to be positive, highlighting increased energy levels, better sleep, and an overall... See more

Customer service

People report positive experiences with customer service, frequently highlighting outstanding support and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the water tastes refreshing and that the bottles... See more

Service

Customers had positive experiences with service, frequently highlighting first class assistance and quick... See more

Response time

Users describe positive interactions with response time, frequently praising the prompt and helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE This Product! First-I drink at least 3 Hydroh bottles a day and within a week began to notice an increase in energy and my afternoon Naps were NO Longer A Must! I couldn't believe it! Second... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 Hydroh bottles for me and the wife. After waiting 2 months i put a comment on social media about not receiving my order thinking it was a scam. I immediatley received a reply from Hydroh... See more

Rated 5 out of 5 stars

I would like to give my sincere appreciation to customer support for replacing my Hydros bottle after breaking the glass portion of the Hydroh. Not to many companies will go that extra mile for the co... See more

Rated 5 out of 5 stars

I contacted Hydroh customer care team after my machine stopped working properly. I sent a video, carried out their suggested fix and sent the follow up video showing no improvement. Amelia ,who had be... See more

Company replied


Company details

  1. Bottled Water Supplier

Written by the company

Hydroh is about providing a holistic solution to your overall health. We aim to make the step of getting healthier easier through producing hydrogen water. Our goal is to make living better; or in other words, make you feel better in your day to day life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(538)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Purchased a Hydroh water bottle when…

Purchased a Hydroh water bottle when diagnosed with CKD however unfortunately for me it didn’t make any improvements at all. I returned it under the 90 day guarantee very easily, however it cost me a whopping £27.45 so if you are considering purchasing one think about the fact that it’s VERY costly to return to USA

June 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Winning customer service

When I lost my charging cable I looked on the website to purchase a replacement. Having been unable to find one I contacted customer services. I was sent a couple of links to try but either I'm too blonde or they were broken links! I sent an email asking for help and promptly received a new cable in the post. Well done guys. First class assistance!

May 20, 2026
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Rated 5 out of 5 stars

Great company

Love the water bottle but the customer service is absolutely top notch. I plan to do business with company for a long while

June 18, 2026
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Rated 5 out of 5 stars

Ordered Hydrohbottle Some Time Back

I had ordered my Hydrohbottle some time back and had no problems with the shipping of the Bottle but recently my Bottle started acting up so I contacted customer service and explained what I was experiencing and customer service took care of me in short order. I received my new Hydrohbottle and it's working great.
Thank you Hydrohbottle for your prompt and responsive service.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

I had the best customer service

I had the best customer service I've ever had from any company when my bottle broke and the company replaced it. Thank you so much. I love this product so much and their caring response 💖

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Hydro is great

I'm realy happy with the service I recieved.they dealt with my problem straight away and the customer service is 100% .my replacement order was out for delivery next day
Couldn't fault the company.would recommend to anyone .

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

I’m a 90 year old happy customer.

I’m 90 years old and have been using Hydrohbottle products for several months now.
The benefits of hydrogenated water were great. Within two weeks my range of motion in my neck was noticeable and the pain was significantly reduced.
I sleep better and have more energy.
Recently I had a problem with one of my bottles charging, now l’m worried about their customer service.
Absolutely not necessary, I contacted them and they immediately responded and told me what to do to attempt to fix it. When it didn’t work they didn’t hesitate to replace the malfunctioning bottle.
I not only recommend the benefits of hydrogenated water; but l more highly recommend Hydrobottle.
Phil B.

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Loved using the water bottles and were…

Loved using the water bottles and were feeling the health benefits. One of our bottles became damaged and I contacted the company for advise.
We have just received replacements after sending photos to show the problem. Amazingly great service, many thanks again

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased several different…

I have purchased several different Hydroh Generators some for my personl use and some for gifts. My wife and I and the people we have gifted a Generator to are all have great experience and results. I highly recommend this product!

Customer service has been exceptional!!!!

May 29, 2026
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Rated 5 out of 5 stars

Customer service and resolution

I ordered two bottles back in February. One of them quit working properly and I reached out to the company for either a refund or replacement. They responded back immediately, and offered to replace the broken unit. Very happy with the customer service and the way that they took care of the issue.

May 28, 2026
Unprompted review

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