Hydrohbottle Reviews 

538
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally helpful support team, noting that customer service representatives consistently go above and beyond to resolve any questions or unexpected issues quickly. Many people discuss the wonderful quality of the water bottles, sharing that they feel much more energetic and experience improved daily hydration routines. Though some reviewers were not happy with defective items, mentioning frustrating difficulties with malfunctioning replacements or leaking parts. Other individuals also noted unexpectedly high return shipping costs or felt that the device did not provide the expected results.

What people talk about most

Product

Consumers find product to be positive, highlighting increased energy levels, better sleep, and an overall... See more

Customer service

People report positive experiences with customer service, frequently highlighting outstanding support and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the water tastes refreshing and that the bottles... See more

Service

Customers had positive experiences with service, frequently highlighting first class assistance and quick... See more

Response time

Users describe positive interactions with response time, frequently praising the prompt and helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE This Product! First-I drink at least 3 Hydroh bottles a day and within a week began to notice an increase in energy and my afternoon Naps were NO Longer A Must! I couldn't believe it! Second... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 Hydroh bottles for me and the wife. After waiting 2 months i put a comment on social media about not receiving my order thinking it was a scam. I immediatley received a reply from Hydroh... See more

Rated 5 out of 5 stars

I would like to give my sincere appreciation to customer support for replacing my Hydros bottle after breaking the glass portion of the Hydroh. Not to many companies will go that extra mile for the co... See more

Rated 5 out of 5 stars

I contacted Hydroh customer care team after my machine stopped working properly. I sent a video, carried out their suggested fix and sent the follow up video showing no improvement. Amelia ,who had be... See more

Company replied


Company details

  1. Bottled Water Supplier

Written by the company

Hydroh is about providing a holistic solution to your overall health. We aim to make the step of getting healthier easier through producing hydrogen water. Our goal is to make living better; or in other words, make you feel better in your day to day life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(538)

267 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my Hydroh bottle

I love my Hydroh bottle! I was introduced to the idea of hydrogen infused water through a podcast and I did some research and was so happy when I found this product.
I have struggled with nerve pain and brain fog for a few years now and I can honestly say I feel like the hydrogen water helps me a lot.
Even from the first time I drank it I felt like my head was clearer and that I was sharper.
I aim to drink 3 bottles a day and it’s so easy to carry with me to work and fill up. I just leave my charger on the counter and charge it every few days. It’s become an easy, cost efficient, and effective routine for me to feel better. I truly do love it.
People ask me about it all the time since I use it at work and I always share my positive experience. The blue light is a fun touch!
Thank you Hydroh and if you are hesitant to try I would say to just do it! With consistency of use I have faith everyone who uses it will have a positive experience.

March 1, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

I charged the bottle for 2 hours or…

I charged the bottle for 2 hours or so.The light turned green so I figured it was a go.I turned it on,the light turned blue, no bubbles and it turned off after a minute or so. What's up with that?
4/22/26The company sent a new bottle and I 've only had it a few days,but it seems to be working as advertised. Customer service did respond.Now,hopefully the health benefits are as they say.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good product, Good customer service!

I have been using my Hydrobottle for a couple of weeks now, and have great results. I feel better, I have more energy, I sleep better, I’m more alert at work without the usual “crash” in the afternoon.
I recently had an issue with one of my bottles, and customer service was amazing, my issue was resolved within 24 hours, they were friendly and prompt.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and amazing customer service!

I ordered 2 bottles, one for me and one for my spouse. One of the benefits is I've actively been drinking more water throughout the day, and Hydroh has ensured I'm drinking the best water for my body.

Customer Service was fantastic. I had an issue with one of the bottles and they immediately replaced it for me.

I highly recommend giving this product a try!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE this product and…

I absolutely LOVE this product and company. After happily using the bottle for months, I dropped and shattered it on a tile floor. Since I had definitely felt better drinking from the hydro -- fewer aches and pains and better hydration -- I ordered two more so I would have a spare if/when I dropped it again. A problem with order #2 was efficiently and empathetically solved by their care team (Thanks, Amelia!) These are quality products with astonishing customer support.

February 23, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

It has been three months since return…

It has been three months since return your product as of today date I have yet to receive my credit back on my credit card supply you with the shipping documentation to be told that it would take another ten day only for you to ignore me even though you have your bundle back at your warehouse and the 263.00 has not been refunded to me as of today date Feb26, 2026. Please send the fund back. This is not a company that I would refer to anyone. Good customer service is key.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I received my hydro bottle on 2-6-26…

I received my hydro bottle on 2-6-26 and used it for a week before it stopped working. I contacted customer service and after sending them a video they sent me a replacement. Great customer service with Nick and Amelia. Very prompt and helpful in helping the customer.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Hydro bottle has made it so easy to…

Hydro bottle has made it so easy to make sure I get the water I need to drink daily. The fact that it is hydrogen infused makes it perfect! Customer service has been great - proving what an excellent company this is!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Hydroh Water Bottle User🤓

I've had a great experience with my Hydroh water bottle. Ordering was very easy. I received confirmation within 5 minutes of placing my order and was given an update about shipping the next day. I received my package within 7 days. The bottle was packaged very well. I was so excited to use it. Cleaning and charging instructions were easy to follow and I started using the next day. The water was so refreshing, I refilled it 10 times the first day. I even purchased the Hydroh Cooling Sleeve with easy handle to carry it with and attach to my backpack. I'm so happy that I purchased the Hydroh water bottle. I'm excited to see how I feel in a month.

February 17, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hydroh is INCREDIBLE

Hydroh is INCREDIBLE! No hassles, just pure great Customer SERVICE ") This isn't a product, it is life-force to well-being! Thank you for aiding my temple and continuing with great assistance by your employees! Genuine company to grow with!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

The Hydroh bottle is a nice convenient…

The Hydroh bottle is a nice convenient size for a quick "pick me up". It is just the right size to start the morning with some hydration and it's not too big, leaving extra water in the bottle.
It's nicely constructed, heavy but not too heavy so it doesn't just fall over, The base makes it secure when you set it down.
I love the way you can see the hydrogen being generated and the way you can feel the slight pressure when you remove the top to have a drink.
Thanks to Hydroh for making a secure and easy to use product.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

An awesome company.

Your company was very helpful, mindful, informative, polite and went above and beyond to answer any questions that I had and there pricing was awesome and even returned my shipping cost. You couldn't ask for anything more. I'm very pleased with Hydro and I haven't even received my bottle yet lol. I can't wait to get it. I can only imagine how great the quality will be if the customer service was so awesome.

February 19, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Broken Bottle Replacement

My husband struck his Hydroh Bottle on his nightstand in the middle of the night and the glass bottle shattered when it hit the floor. I emailed customer service asking if I could purchase a glass tube replacement and was promptly contacted by Amelia. Amelia stated that my issue was outside the scope of the Hydroh Bottle warranty. However, she stated that customer satisfaction is of utmost importance to the company and as a gesture of goodwill she was sending me a free replacement. WHAT COMPANY DOES THAT?

I drink 3-4 Hydroh Bottles daily. My energy lasts longer throughout the day and I have less aches and pains. Do yourself a favor and try a Hydroh Bottle.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Hydroh customer service

I had a great experience with Hydroh Bottle’s customer support team. My bottle fell out of its carrier and broke into pieces. Although my issue wasn’t covered under the warranty, they were still able to fix the issue. That level of care and willingness to go above and beyond truly impressed me.
Amelia was kind, responsive, and made the whole process easy. It’s clear they really value their customers. I highly recommend Hydroh Bottle for both their products and their outstanding customer service!

February 17, 2026
Unprompted review
Rated 4 out of 5 stars

I was skeptical but the gym my husband…

I was skeptical but the gym my husband was going to provided hydrogen water. They ended up shutting down so, I got my husband a jug/ bottle set. The website was not accurate and I brought it to their attention and they were able to assist via email. A few months later the base wouldn't make hydrogen anymore and then the base wouldn't turn back on. They got me out a replacement right away (once I was able to send a video to show the issue). There are a lot of brands out there and I did some research. One of the reasons I chose this company is because I remembered my husband telling me about this product a few years from hearing Gary Brecka ("prominent human biologist, biohacker, and longevity expert") probably on a Joe Rogan podcast.

February 17, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

One year of use

I have been using the hydrohbottle for about a year now. After the first week, I started noticeing a reduce in back pain and inflammation. I had one problem with my hydrohbottle, but the customer service was very good and handled the problem quickly and without any issues. I am very happy to be with my hydrohbottle.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

Great Product, I only drink out of this bottle. Feel Amazing and rehydrated. Had an issue with one of my bottles not working. They responded right away and sent me a new one.

February 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look