waited months to receive shoes, and in the end it was just a pair of cheap chinese knock offs - make sure you pay with paypal so you can claim your money back
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Dear, Ordered a pair of Nike dunk low, silver metallic mid May 2024. Till date didn’t received the shoes. Several times reached out to this company, no reaction/ answer is given. Would like t... See more
Good experience! Whenever I had questions they were answered very fast and my order came in within the expected time frame! Overall great experience and would definitely come back whenever I need anot... See more
I just have to thank hypedfam because it was my first time ordering from this site and I really loved the speed of delivery Jordan sneakers are beautiful Thank you very much and I highly recommend
Company details
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At our company, we prioritize the satisfaction and well-being of our customers. To that end, we promise to always offer top-quality service and treat our customers with respect, support, and kindness.
Contact info
., ., Guimarães, Portugal
- help@hypedfam.com
- hypedfam.com
2.8
Average
116 reviews
Replied to 10% of negative reviews
Typically replies within 24 hours
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cheap chinese clones - stay way
waited months to receive shoes, and in the end it was just a pair of cheap chinese knock offs - make sure you pay with paypal so you can claim your money back
October 1, 2025
Unprompted review
Reply from Hypedfam
Hi Gio,
We’re sorry to hear about your experience, but this review does not reflect how we operate. We only sell 100% authentic sneakers sourced directly from verified marketplaces and trusted suppliers never replicas or knock-offs, your claim is false.
We take authenticity very seriously and encourage all customers to verify their pairs with any legit-checking service.
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I just have to thank hypedfam
I just have to thank hypedfam
because it was my first time ordering from this site and I really loved the speed of delivery
Jordan sneakers are beautiful
Thank you very much and I highly recommend
February 4, 2025
Unprompted review
My shoes are finally here
My shoes are finally here! They are really nice. It took 3 weeks so keep that in mind, but hypedfam kept me updated which was really nice. They send me an email that my order was on its way to them. After that it took about 2 weeks so I send them an email about the status of my order and they replied within 2 days. Definitely buy your shoes here, it’s worth it. 🙂
February 22, 2025
Unprompted review
Very good service.
Very good service.
The delivery was very quick and whenever i asked them for something they would respond right away.
Also, the shoes are very nice and authentic.
Can’t wait to purchase the next one here.
December 9, 2024
Unprompted review
Everythink amazing!
December 3, 2024
Unprompted review
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Ordered shoes
Ordered shoes, have absolutely no response. Wrote a mail and was delivered back as their email address apparently does not exist.
Asked for refund. Will contact the police if i have no answer
October 10, 2024
Unprompted review
Hypedfam - bad service/ frauds
Dear,
Ordered a pair of Nike dunk low, silver metallic mid May 2024. Till date didn’t received the shoes. Several times reached out to this company, no reaction/ answer is given.
Would like to be full reimbursed (order nr #2205), within one week.
Thank you.
Best regards,
A. Rasoelbaks
May 17, 2024
Unprompted review
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I have ordered some shoes on july 15
I have ordered some shoes on july 15, but when I ask about the status per e-mail they don’t reply. I feel like this is a scam. Don’t buy here!
July 15, 2024
Unprompted review
No communication
I ordered 12 days ago, Never heard anything since then...... No answer on e-mails or messages on Facebook. Very disappointing......
July 16, 2024
Unprompted review
The soap continues
The soap continues. I ordered on 21 May shoes. Reaction from hypedfam on 26 june that there was something wrong with te color of the shoes. Ffff yeah right. I asked for a refund on the same Day. Know its 12 july still no money. Be aware for online stopping there they can't deliver.
Hyped fam sucks want my money back...
July 12, 2024
Unprompted review
Scammed???
ordered shoes on June 8. It is now July 11th and still nothing. Still no shipping link received. disgraceful!!
have I been scammed?
July 12, 2024
Unprompted review
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My experience was bad.I never expected…
My experience was bad.I never expected that ordering the shoes in Europe they will take two months to arrive. Communication via e-mail was difficult because they did not tell me clearly when they would arrive.
May 2, 2024
I loved shopping experience with you! Thanks a lot and will be back again
Everything was exact on time, the delivery came right when you said and the product was great, the images I saw on the site totally realistic
April 11, 2024
Good experience
Good experience! Whenever I had questions they were answered very fast and my order came in within the expected time frame! Overall great experience and would definitely come back whenever I need another pair!
March 27, 2024
Unprompted review
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The order was made 26/10 and I still…
The order was made 26/10 and I still haven’t received the shoes! I am very disappointed by your service.
DHL said you haven’t chose the correct service DHL express like all other websites
So i am not ordering again from you IF I EVER RECEIVE THE SHOES ITS BEEN ALMOST A MONTH
November 4, 2023
Reply from Hypedfam
Dear Sophie,
We apologize for the delay and the inconvenience you have experienced. We understand your frustration, especially given the time that has elapsed since your order on 26/10. We want to assure you that your order has been delivered, as per our latest records.
Regarding the shipping service, we are continuously working to improve our delivery processes, including our partnership with couriers like DHL. Your feedback is invaluable in this effort. We might try different partners for different countries in order to find the fastest and reliable option for our clients.
Thank you for your patience, and we sincerely hope to restore your faith in our service.
Warm regards,
Team Hypedfam
Best ones out here in Portugal
July 30, 2023
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