Hypedfootwear Reviews 71

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

71 reviews

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Replied to 63% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

SCAM

I bought a pair of sneakers on February 26, and on March 13 I received an email confirming that my order had been delivered, but I never received it. I contacted them by email and they told me to check with the post office, saying it was probably still in transit, but when I contacted the post office, they told me that there was no shipment listed under the tracking number they gave me. I’ve tried sending many emails asking them to tell me where my order is or to refund my money, and I HAVE NOT RECEIVED ANY RESPONSE! THIS IS A SCAM!

March 13, 2026
Unprompted review
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Rated 1 out of 5 stars

NIGHTMARE EXPERIENCE

Perfect, Roger — when you tell me the text, I'll gladly translate it for you. You can paste it directly here and I'll get started right away.

Purchase portal not recommended at all. On December 4th, I bought a pair of NB brand sneakers, model 740, as a Christmas gift. I received the purchase after a month. Since the sizing was a bit tight, I requested an exchange for the same model but half a size larger. I was told no problem, to return it to an address provided by email, and that once they received it, they would process the shipment of the new size. After several days, I received an email saying their supplier did not have half sizes and that it had to be a full size larger. I replied that it was no problem. On February 2nd, I received a notification from the mail carrier to pick up a package at the post office. On February 5th, I went to collect the package and it turned out to be the one I had sent for the exchange, which had been returned because no one picked it up at the address provided by Hypedfootwear. In summary, a complete scandal and I am still waiting for someone to give me explanations after having requested. Order number #23315

4/03/2026 Still waiting for the refund when I'm told that it takes 2 to four business days and it's already six. Band of lying thieves. Be careful to buy here

December 4, 2025
Unprompted review
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Reply from Hypedfootwear

We take customer feedback seriously and have carefully reviewed this case.

At this time, we are unable to locate any order or exchange request in our system that matches the details described in this review.
To properly investigate what may have happened, we kindly ask the reviewer to provide their order number through Trustpilot or contact our official support channel with the relevant purchase details.

Without a verifiable order reference, we are unfortunately unable to confirm the events described or take further action.
We remain available to assist any customer who can provide valid order information.

Rated 1 out of 5 stars

Long delay and communication was…

Long delay and communication was complicated…not efficient. I will never use this website again. My order doesn’t seem like the authentic brand. I am 100% sure that the model is fake. I used them today and they are hard and not comfortable as the one I used for few years now. I have few pairs of this model. The size as well is a bit small and I always wear this size. Shame on you !!

January 28, 2026
Unprompted review
Hypedfootwear logo

Reply from Hypedfootwear

We take feedback seriously and have reviewed this comment carefully.

At this time, we are unable to identify any verified order associated with the information provided in this review.
In order to investigate delivery timelines, product concerns, or authenticity claims, a valid order number is required.

Regarding the statements made, we would like to clarify that subjective factors such as comfort, fit, or personal comparison with previous products do not constitute objective proof of inauthenticity.
Any claim of this nature can only be assessed in relation to a verifiable order.

We invite the reviewer to provide their order number via Trustpilot or contact our official support channels so we can review the case properly.
Without verifiable order details, we are unable to confirm the claims described.

Rated 4 out of 5 stars

nice purchase

a little extra time to get the shoes, but they are perfect. The assistance has been good, answering all my mail. We had a little argument about the delay but they ask to be patient
a good experience, at least

January 21, 2026
Unprompted review
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Rated 4 out of 5 stars

Very good

Very good. I received my order 1 day after the agreed date but they always gave me information about my order. And I am very happy with the quality, without a doubt I will continue to buy in this store, thank you.👍🏼

October 20, 2025
Unprompted review
Hypedfootwear logo

Reply from Hypedfootwear

Thank you so much for your review! 🙌
We’re glad to hear your order arrived safely and that you’re happy with the quality.
If you ever need anything, we’re here to help — and we look forward to seeing you again! 👟✨

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