Love using Hyper Jar, Iam regularly saving now for important things like Christmas and birthdays, I put so much away each month with my dedicated jars and I can watch it grow. My daughter has a car... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great experience with HyperJar. It’s been really useful whilst the kids have been young. Easy for us all to use the app, keep track of spending and adding money. Only had a couple of issues where my d... See more
Company replied
I can transfer money to my children immediately. I can see exactly where and how much they are spending. The app is user friendly and looks good. The childrens cards look great and they feel more gro... See more
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I’ve been using HyperJar cards for my two teenagers and they’ve been really convenient. I can easily track their spending and set limits, which gives me peace of mind. It’s also great for teaching... See more
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Company details
About HyperJar
Written by the company
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- support@hyperjar.com
- hyperjar.com
4.6
Excellent
4K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, fast and efficient.
April 8, 2026
Unprompted review
Reply from HyperJar
Hi Lisa,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Raghvendra
So helpful in so many ways
So helpful in so many ways
Always polite and helpful
Gets the job done and finds the right solution
April 8, 2026
Unprompted review
Reply from HyperJar
Hi Mrs Jones.
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Raghvendra
Let down by HyperJar
We have been using HyperJar for my son so he can manage his money and have some independence, whilst we can have some visibility of his spending. However today it failed to work when he was out with friends trying to buy lunch causing a lot of embarrassment and stress. We had to drive into town to deliver some cash so he could pay!
There was obviously an outage of their systems and after contacting them they admitted there was a problem. I will be switching to a proper high street bank card for him now as this was not acceptable.
Great system, but don't rely on it...
April 7, 2026
Unprompted review
Reply from HyperJar
Hi Graham,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your son’s experience. We completely understand how stressful this must have been for him.
On this occasion, there was a temporary issue affecting some transactions, and we sincerely apologise for the inconvenience this caused. We know how important it is for the card to work reliably, particularly for everyday spending like this.
We’ve reached out to you via email to assist further and see how we can support you.
We appreciate your feedback and are sorry to hear that this has impacted your confidence in the service.
Kind regards,
Waays
Super useful app for the kids pocket…
Super useful app for the kids pocket money and for setting funds aside. Saskia was very helpful.
April 7, 2026
Unprompted review
Reply from HyperJar
Hi Ewan,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Parth
Extremely efficient when my daughters…
Extremely efficient when my daughters card was lost.
April 6, 2026
Unprompted review
Reply from HyperJar
Hi Phzix
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Shambhu
Best customer service via live chat…
Best customer service via live chat I've had to date and quick assistance from agent Zishan who was able to solve my issue straight away.
April 5, 2026
Unprompted review
Reply from HyperJar
Hi Amy
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
I've always been a fan of hyperjar and…
I've always been a fan of hyperjar and recommend it to everyone I know who has kids, travels abroad or uses money.
When my son lost his card, Sakshi from customer support was very helpful in sorting things out in a few of minutes.
April 5, 2026
Unprompted review
Reply from HyperJar
Hi Brandon
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Lata
Card expiration issue resolved straight…
Card expiration issue resolved straight away.
April 5, 2026
Unprompted review
Reply from HyperJar
Hi Lea
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Shambhu
Reply from HyperJar
Hi Wain
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Shambhu
Great for teaching kids to manage money
A long time user - Great for teaching my kids how to be responsible and safe with money and budgeting well. Plus using shared jars so they can use their own money plus an “errands” jar to stop for milk or bread to be helpful etc is a great learning tool - love the way the app is set up for that! (Plus it is free to use for kids, unlike other cards 😜)
April 4, 2026
Reply from HyperJar
Hi RJ
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Lata
Excellent use daily any issues always…
Excellent use daily any issues always resolved swiftly
April 4, 2026
Unprompted review
Reply from HyperJar
Hi MISSHEIDIKUCZMYJIW
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Shambhu
Parth helped me with my inquiries today…
Parth helped me with my inquiries today (card renewal) he was very helpful and was very professional, great customer service 5*
April 3, 2026
Unprompted review
Reply from HyperJar
Hi Maree,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Saurav
Customer service was very helpful and…
Customer service was very helpful and the agent Ajendra was extremely efficient.
April 3, 2026
Unprompted review
Reply from HyperJar
Hi Mike
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Saurav
Honestly great for kids
Honestly this is a great app for kids for there first step to have financial responsibility.
It is easy for you to transfer pocket money etc.
I would say it could be a bit easier to transfer money to people outside of HyperJar, but that is just a personal thought.
March 30, 2026
Reply from HyperJar
Hi Simon,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Sakshi
Ridiculous and caused me to loose my rental contract
Ive had my hyperjar account for over 12 months, every month i am paid via transfer from my workplace on the same date and the same amount every month, every time im paid i make a transfer to a family member, this month i done what i always do and 5 mins later the transfer was pending, and i was suspended, recieved email from the compliance team asking firstly the reason for the payment into my account from my work, and then to confirm the transfer i made, replied to the email within 15 mins, and once a day for the last 3 days ive had another email asking for different bits of proof/id, the email this morning asked me for a bank statement of the person i send money too! as soon as i was on the suspension i cant use my card or any funds in the account, so my rent payment and all my direct debits have bounced, ive now been asked to vacate my rental property because of this if i cant pay by the 7th april, also my car insurance and all household bills have declined. the money is in there but of course account has been restricted. im never one to write reviews as the can be taken the wrong way but im literally stuck because of this, the most outrageous thing about this is that why after 12 months has this happened and not the first time i made the same transfer. after submitting the family members statement to them im awaiting a reply and that was the last thing they asked for, i gave them what they asked for becuase i need these funds as much as the other 90% of people rely on there wages!
March 27, 2026
Unprompted review
Reply from HyperJar
Hi Brad,
We’re really sorry to hear about your experience, this sounds incredibly stressful, especially with it affecting your rent and essential bills.
These checks are carried out by our compliance team to make sure everything stays safe and in line with regulatory guidelines. As part of that, they sometimes need to ask for specific information to work things through and ensure your account remains secure. They handle this process directly, so the rest of the team has limited visibility while the review is ongoing. That said, we appreciate how quickly you’ve responded and provided everything that’s been requested, we know this isn’t easy.
We’d really like to look into this for you and help get things moving as quickly as possible. If you’re able to, please contact us at support@hyperjar.com or on Live Chat with your account details, so we can locate your account and escalate this with the team as a priority.
Alternatively, if you’ve already been in touch, please reply to your existing email and let us know you’ve left this review so we can pick it up and push it forward.
We’re really sorry again for the impact this has had, and we’ll do everything we can to help get this resolved quickly for you.
Best wishes,
Teiba
Easy and fee-free
Very easy to manage my children's pocket money with no fee, unlike cards set up specifically for this purpose. My kids aren't able to spend in some restaurants (the ones that are predominantly bars) or concert venues which seems like a good safeguard.
April 2, 2026
Reply from HyperJar
Hi Catherine
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Great to use with the kids
Great to use with the kids, and actually the cheapest way of spending abroad, too. I would (and do!) recommend hyperjar to anyone that asks!
March 1, 2026
Reply from HyperJar
Hi Bruce,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Sakshi
Easy to use app and cards
Easy to use app and cards, and great customer service.
March 31, 2026
Unprompted review
Reply from HyperJar
Hi Hazel,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
Great experience, easy to get help, extra discounts are great!
Originally got it for the children, but like the extra discounts you get by using the card, or pre-purchasing gift cards. Easy to get help when you need to (thanks to Manoj for helping me update one of my children's telephone numbers!) and the customer experience overall is great. I like the fact that the children can save in different jars for different things, and it's easy to transfer money into and out of.
March 31, 2026
Unprompted review
Reply from HyperJar
Hi Catherine,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards,
Sakshi
Easy and helpful
It’s a good easy way to
Manage your children’s finances whilst giving them some independence.
March 30, 2026
Reply from HyperJar
Hi Buckton,
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Akansha
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