These guys are amazing, full support where you need it. Even for some one that has no idea how servers or Mods work. They were patient and guided me to the different between playing on a OG paper ser... See more
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Few green flags, here. 1. Managing Director is not above sales or tech support. In our case, he even made time from his mobile phone to accommodate our needs. 2. Open to feedback, and fast to imp... See more
5 stars as always amazing service with speedy responses and amazing support great prices and Adam always there an willing to help wherever possible. Could not ask and or advise for a better or... See more
Company replied
Where to begin. We hosting an up and coming eCommerce platform for the tech industry, and due to the amount of traffic that we receive on a daily basis we turned to Hyper Layer. We cannot be m... See more
Company details
Written by the company
Hyper Layer provides top-tier digital services with a focus on performance. We offer game servers, web hosting, virtual servers, and domain registration, all ready for immediate use. Our game servers ensure speed and reliability for a seamless gaming experience. Our web hosting guarantees fast loading times and minimal downtime. Need a virtual server? We provide scalable solutions for your projects. Our domain registration service simplifies securing your online identity. Hyper Layer delivers high-performance digital solutions at affordable prices. Experience our services today!
Contact info
South Africa
- sales@hyperlayer.net
- hyperlayer.net
4.5
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 stars would be the bare minimum
5 stars would be the bare minimum. They go well over and above the service that they offer and will always recommend them.
August 2, 2021
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I love the communication and quick…
I love the communication and quick response on advise and for the help on the server.
August 2, 2021
Beyond amazing how much smoother my…
Beyond amazing how much smoother my streams go! Especially for someone who start to stream during peak internet hours it’s crazy good! Well done ya’ll!
August 1, 2021
The customer support is amazing
The customer support is amazing. They get back to you really quickly and are extremely helpfull.
July 27, 2021
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Something Special
HyperLayer are unique and position themselves in unique niche and market, have to give them props for all the support and unique offerings, highly recommended!
July 22, 2021
Unprompted review
Amazing twitch relay server
This is a great service to use for twitch. It works very well, I have a super smooth stream everytime. South African streamers need a relay server and the public servers are not guaranteed. Well worth the price.
July 15, 2021
Support was amazing
Support was amazing, and haven't had any issues with the server so far.
July 11, 2021
Have had nothing but great service
Have had nothing but great service. Always willing to help. Day or night. Friendly. Helpful. Always accommodating. Will never choose a different provider.
July 9, 2021
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Not happy that I cant run FiveM…
Not happy that I cant run FiveM anymore. And the pricing for VPS is HIGH for the specs I need
July 2, 2021
Reply from Hyper Layer
This is an unfair review. We are not allowed to host fivem servers as it breaches the fivem terms of service, We even explained this to you in the ticket on multiple occasions.
Our VPS pricing is market-related getting a 1 star review because you not happy with our pricing is unjustified.
Based off the email you have posted this review with, we checked our system for the email address. You ordered a Windows VPS on the 30th of June. You did not even pay for it as it was flagged as fraudulent.
Decent
Old Review:
"Although the Server itself runs well, I have had a number of issues. The client does the job but is more complicated to navigate than it needs to be and doesn't facilitate for easy adjustments of things that are essential to the server. Additionally, part of the reason we chose HyperLayer in the first place was for the built-in mod menu for nodding minecraft only to find that although you can one-click install mods, there is no facilitation for running the server on forge and thus you are unable to use the mods that you installed, through the BUILT-IN feature on the client. When I contacted support about this, all they essentially said was that "support for mods is mod offered because mods are too complicated"."
I have decided to revisit my review. Hyperlayer responded to my previous review and although there is some truth in what they said I would again call it misleading, this is especially relevant due to the fact that whilst following said tutorial, we were unable to get the server to work.
Since my previous review I have spent a significant amount of time using HyperLayer and just in this short time there has been 1 click support for forge added. We have been using a modpack supplied by Hyper Layer on our server and when there have been issues with the modpack itself(ie - not related to HyperLayer), their support has still been really helpful at all hours of the day and has helped me serveral times work out how to fix the issues we were having.
June 20, 2021
Reply from Hyper Layer
Hi
This is untrue. There are many versions of forge available and unfortunately, we cannot put all of them into our panel for you to simply install. This is why we have created a hands-on guide on how to install forge and from there you can 1 click install mods from curse forge. We don't restrict any aspects of this as you mentioned above.
The support for mods is true, adding individual mods to a Minecraft server requires time and knowledge it's not simply drag and drop. We cannot sit for hours with a client to try and get their mods to work. If you are going down the route of creating your own "modpack" you should know how to install forge and set up your mods.
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Very helpful very kind and willing
June 17, 2021
Servers are easy to setup and manage.
June 15, 2021
Perfect host!
Great service, awesome support! From our stand point: where we were with hosting a ark cluster by another hosting service we could feel the difference day and night, from the get go SHAD0WRAIDERZA (ADAM) was super helpful didnt complain when i asked questions. even before we started hosting SHAD0WRAIDERZA (ADAM) helped by saying what we should do (we thought the cart was broken on the website, but it wasnt) but i mean with something so simple he helped. 10/10 would recommend . thanks from the FTG group <3
June 11, 2021
Unprompted review
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So far the service has been prompt and…
So far the service has been prompt and useful. The control panel gives me a lot of freedom and the ping has been great. Can't complain.
June 9, 2021
Pretty Awesome
Great Service, Great Pricing and the best support from a local company we've ever received.
We only trust Hyper Layer with all our hosting/VPS needs.
May 27, 2021
Great experience :)
May 25, 2021
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