Hyperride Reviews 33

I’m extremely impressed. I ordered on Wednesday, and received my package on Thursday. Will buy from them again without hesitation!

So impressed with the exceptional Hyper Ride's customer service, their warehouse and logistics. I made a purchase on Tuesday and received my item on Thursday, as I asked. Their standard delivery was from Christchurch to Auckland!

Was able to get products for half the price I've paid elsewhere and got a discount on that too. Shipping was superfast, next day. Highly recommend.

Bought my New Balance Shoes from Hyper Ride at a great sale price and received them in Melbourne around 10 days after. Wasnt sure about buying from NZ initially especially with good prices but now I highly recommend them.

I was disappointed to see this site only had 3 stars. Hyper ride is an awesome trust worthy site with discounted quality branded clothing and super fast shipping. I don't write reviews really at all. But hyper ride you deserve this.

While these guys operate an AU website, and have a AUS address, be aware that if you need to return an item, you will be paying International shipping.

I’ve had to chase a refund due after ordering an incorrect size….after following up weeks later….only a small fraction of the purchase price was refunded….really poor!! I’m now having to follow up again…

These guys are absolutely awesome to deal with on online orders! I've made a few purchases through them now. I'd give them 10 stars if I could.

Hyperride NZ are so helpful! Their deals are awesome and the customer service was even better! Thank you Simon for taking care of us and making sure we got our order.

No tracking number provided or email replies or updates.

Customer support is non existent.

I received no tracking details on their website account orders page. After one week I sent an email requesting a tracking number, I received no reply or updates or help, then after a second week still no replies to my emails and still missing the package. My order eventually arrived, however, and out of courtesy I advised them my missing package arrived, yet still no email replies or acknowledgement. The order received was correct, but if you use this website don't expect any tracking number updates or email customer support if you use this company. This experience may deter me to use this company in the future unfortunately.

Super fast delivery, Bought a Bell Helmet yesturday.
received it the next day. very impressed.
Wish there was something on the sight to say order done. But still very happy with service and my product

I bought a bike seat. It failed. I returned it...haven't received any response - as yet.

I bought a new seat with a 2-3 day delivery. It hasn't arrived after 1 week.

So, I've paid for 2 seats but actually have zero seats.

I do have a mountain bike but its not very ridable without a seat.

Hyper ride don't answer their phone.
Emails just give my a track and trace. Apparently my product is in transit....still.....after 1 week :(

If Hyper Ride fix this problem I will update my review accordingly.

They could always phone me to discuss, as I have given them my phone number.

Hyper Ride did get it sorted out in the end, thankfully….

Love this store. Always great specials and great service. Awsome product range as well. I still need to get a surf board though...summer is round the corner :)