Hypofriend Reviews 1,163

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

I enjoyed my experience with HypoFriend. Good service overall. Friendly and responsive. There were a couple of cases when I feel they are inexperienced but I think with time they should get bette... See more

Rated 5 out of 5 stars

Our broker did an excellent job. We had a tricky situation: (non-Euro income, non-citizen, etc.) and he found us a competitive financing solution. Our broker also helped talk us through market dynamic... See more

Rated 5 out of 5 stars

Julia helped us in the process of buying an apartment. She went above and beyond to make our experience as smooth as possible: Of course communicating with banks on our behalf, but also answering an... See more

Rated 5 out of 5 stars

I cannot emphasize how helpful Hypofriend has been to get our mortgage in place. We had a rather tricky income situation and were rejected by almost all German banks, but Oliver went above and beyond... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Hypofriend is an independent mortgage broker specialised in helping you find the right mortgage in Germany. Our intelligent algorithms tailor the mortgage product to the customer and our integrations with over 400 partner banks allow us to help you find the right mortgage at the lowest price, saving time & money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Patient, professional, reliable and easy

We never imagined we might one day buy property in Germany, but once we started giving it serious consideration we realised that we would need a lot of help to understand the process - it's far more complex than the UK.

You don't need to look further than Hypofriend. We dealt with Sven and everything was really easy and professionally handled. There was a lot of patience as we navigated a lengthy house sale in the UK, but once we found a place in Germany and had to move really fast, everything kicked in quickly and was handled thoroughly and to a high standard.

Save yourself time and stress and put your trust in Hypofriend

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service, friendly staff, great support -- expat homebuying made easy

I'm happy to leave a five-star review for Hypofriend.

I am an American expat and wanted to purchase property in Germany. There are numerous rules, regulations, and nuanced differences between funding a home purchase in the U.S. versus Europe. Luckily, I had the support of Sven Gehle and Michael Senker at Hypofriend. They both took the time to meticulously explain all the details associated with both obtaining a mortgage and purchasing a home in Germany.

Prior to meeting Sven and Michael, many banks and other broker refused to assist me--stating it was too difficult to get an expat a loan. This was a frustrating experience! However, Sven and Michael assured me that it was possible and I had a solid chance.

Throughout the entire process, all my questions were answered. They promptly answered all my questions and addressed all my concerns. They proactively reached out to the banks on my behalf. They gave me great advice throughout. I received a great mortgage offer and a competitive rate and the mortgage was approved by the bank last week.

Thanks to Sven and Michael, I'll be moving into my own home in Germany in September!

//German Translation//

Gerne gebe ich eine Fünf-Sterne-Bewertung für Hypofriend ab.

Ich bin ein amerikanischer Expat und wollte eine Immobilie in Deutschland erwerben. Es gibt zahlreiche Regeln, Vorschriften und nuancierte Unterschiede zwischen der Finanzierung eines Hauskaufs in den USA und Europa. Zum Glück hatte ich bei Hypofriend die Unterstützung von Sven Gehle und Michael Senker. Beide nahmen sich die Zeit, alle Details im Zusammenhang mit der Aufnahme einer Hypothek und dem Kauf eines Eigenheims in Deutschland akribisch zu erläutern.

Bevor ich Sven und Michael traf, weigerten sich viele Banken und andere Makler, mir zu helfen – mit der Begründung, es sei zu schwierig, einem Expat einen Kredit zu besorgen. Das war eine frustrierende Erfahrung! Aber Sven und Michael haben mir versichert, dass es möglich ist und ich eine gute Chance habe.

Während des gesamten Prozesses wurden alle meine Fragen beantwortet. Sie beantworteten umgehend alle meine Fragen und gingen auf alle meine Bedenken ein. Sie haben sich in meinem Namen proaktiv an die Banken gewandt. Sie haben mich durchgehend super beraten. Ich habe ein großartiges Hypothekenangebot und einen wettbewerbsfähigen Zinssatz erhalten, und die Hypothek wurde letzte Woche von der Bank genehmigt.

Dank Sven und Michael ziehe ich im September in mein eigenes Zuhause in Deutschland!

July 11, 2022
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Rated 5 out of 5 stars

Incredibly competent and patient…

Incredibly competent and patient experience. I’ve had many questions and they were all answered to my full satisfaction.
Initially I was quite intimidated by the whole process bit the hypofriend team (mostly Tobias) made it easy. Greatly appreciate their help!

July 9, 2022
Rated 5 out of 5 stars

Great service for expats and German natives, alike

Our experience with Hypofriend has been great. No matter if you are an expat or a native-German, this is a great service to consult for a mortgage as they just consolidate every bank product there is in the market, guide you through the process, and help you make the right choice. We have been assigned one Consultant, who was attentive and remembered pretty much everything we have discussed, so it was a very smooth process of just a few calls until we found the right property and mortgage.

July 8, 2022
Rated 5 out of 5 stars

I totally recommend Hypofriend

I totally recommend Hypofriend. I worked with Henryk, who was just so knowledgeable, friendly, and helpful. He made it so easy to understand the process. He was very patient and was always reachable by phone or email. I will definitely recommend Hypofriend to friends and family.

July 1, 2022
Unprompted review
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Rated 5 out of 5 stars

Great experience & strongly recommended!

We just successfully completed the process and bought our first property in Berlin. We are extremely grateful to Hypofriend team without which we couldn’t have done it!

We started some months ago with the idea of wanting to buy an apartment and we got in contact first with Patrick.
He guided us through the process explaining very detailed all steps (interest rate, timelines, ecc..) we had many video calls with him as everything was new to us and we had many questions.
At that time, we also tried to start a couple of buying processes which eventually we had to drop as the apartments were not really worth it or turned out to be already taken.

Then, in April unexpectedly despite our low expectations we found an interesting property and after that everything went very fast.

Initially, we were in parallel in contact with our bank but the consultation was not even comparable and we then decided to switch completely to Hypofriend.

Patrick immediately took us over again and helped us to collect all needed documentation for the selected bank. In that moment he had his vacation planned and assigned our case to his colleague, Denise. I have to admit that at the beginning I was a bit worried of changing the contact person in such situation, but I was wrong. I’ve never seen such professional handover and this change didn’t impact the quality of the service at all. We eventually completed the buying process with Denise.

The market in this specific moment was very unstable in terms of interest rate, which was changing almost on a daily basis, therefore it was crucial being fast.

What can I say here? Denise was extremely professional in every step of this process and I can tell we had almost a daily contacts for more than month.
She was patiently clarifying our doubts, supporting us getting in contact with the involved stakeholders and, furthermore, she helped us to go through a lot of our insecurities.

It’s been such a roller coaster and we couldn’t have wished a better partner than Hypofriend, Denise & Patrick!

THANK YOU!

July 1, 2022
Rated 5 out of 5 stars

Super friendly and incredibly helpful!

Hypofriend made our apartment purchasing process so much easier by providing clear advice and feedback at every step of the journey. Janina was very responsive and made us feel like she was also invested in our goal of finding our dream apartment. Would definitely recommend to anyone even curious about buying property in Berlin/Germany!

June 29, 2022
Rated 5 out of 5 stars

Great service, highly recommended

This was my first time buying a property in Germany. My consultant, Denise, was really helpful and friendly in explaining the process/requirements, answering my questions and concerns and submitting the mortgage proposal to the credit institute. Overall I'm really satisfied with the service provided.

June 27, 2022
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Rated 5 out of 5 stars

Phenomenal support all along the way | Christopher Reinhardt, Janik Hohenhaus, Jan Bandke

I intended to use Hypofriend only for a home loan, but I liked them so much that I also used their services for life insurance as well as a credit loan.
I was initially supported by Janik Hohenhaus. Super quick, very helpful and helped me figure out ways to stretch my budget, which is very important in Munich ;-). As Janik went on vacation, my Hypofriend contact was then Christopher Reinhardt. I was initially not so happy with this change, but Christopher proved me wrong. He pulled out valuation reports in a jiffy for properties I was serious about buying, which gave me comfort that I was paying a reasonable price. He walked me through the bank loan options, and stood by us like a rock even when we had challenges in getting a loan approval. He also got us a credit loan on competitive terms. He was always there to support and was someone whom I and my wife could always rely on. We could not have made this through without him.
Last but not the least, we had Jan Bandke who helped us figure out the right Life Insurance policies to cover any possible risks on loan repayment. I got a good deal, as well as a simplified process to execute the transaction.
Overall, I would highly recommend Hypofriend to anyone in Germany. An absolute must for English speakers to navigate through the language challenges with banks in Germany.
Many thanks Christopher, Janik and Jan....you are superb!

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great Support!

Great Support!
Company is very trustworthy and customer oriented. I've received expected service. Consultant I was working with, was willing to help and deliver the best support possible.

June 23, 2022
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Rated 5 out of 5 stars

Thanks a lot !

Adrian and hypofriend were very helpful in making our first flat purchase in a country that does not have the same rules as our home country a reality.
The advice given on the blogs is very informative and helpful.
As well as dealing with the banks, Adrian was very patient and always made himself available to answer all our questions, thank you very much!

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Helge @ Hypofriend

Helge is not only incredible at his job but he is also a good person!
I worked together with Helge for months to find the right property and a mortgage that fit my needs and limitations.
After months of searching and learning, he ended up helping me get a mortgage for the first property we looked at together :)
Even with my lack of permanent German citizenship and my limited German speaking skills, Helge was able to go above and beyond to help me accomplish my goals of purchasing a property in Berlin.

Thank you Helge and thank you Hypofriend

June 13, 2022

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