I enjoyed my experience with HypoFriend. Good service overall. Friendly and responsive. There were a couple of cases when I feel they are inexperienced but I think with time they should get bette... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our broker did an excellent job. We had a tricky situation: (non-Euro income, non-citizen, etc.) and he found us a competitive financing solution. Our broker also helped talk us through market dynamic... See more
Julia helped us in the process of buying an apartment. She went above and beyond to make our experience as smooth as possible: Of course communicating with banks on our behalf, but also answering an... See more
I cannot emphasize how helpful Hypofriend has been to get our mortgage in place. We had a rather tricky income situation and were rejected by almost all German banks, but Oliver went above and beyond... See more
Company details
Information provided by various external sources
Hypofriend is an independent mortgage broker specialised in helping you find the right mortgage in Germany. Our intelligent algorithms tailor the mortgage product to the customer and our integrations with over 400 partner banks allow us to help you find the right mortgage at the lowest price, saving time & money.
Contact info
Torstraße 92, 10119, Berlin, Germany
- +49 3221 1121577
- info@hypofriend.de
- hypofriend.de
Hypofriend always had someone availble…
Hypofriend always had someone availble to consult with. We were in contact on and off for a very long time until we finaly bought a property and the kind people there were always willing to help. In the end we found a good bank with thier help.
A professional mortgage expert
I got a excellent service by Nicole. She is an experienced, professional, flexible and friendly partner.
She answered all my questions within an hour. You can be 100% transparent with her. She will be your financial partner to find a best solution together with you.
Very smooth process
Very smooth application process. Helge has been super helpful and responsive throughout the entire process from the initial inquiry through contract signature.
He took the whole burden of dealing with the bank and application process.
Apply for a mortgage with confidence
Michael was very patient and guided me and my husband through every step of the mortgage application process. He helped us calculate and identify our actual budget for the property with the combined income we have in hand. With that information known, we were able to realistically look for properties in that price range. When we found a property that we liked, Michael provided multiple bank valuation for the property. That was a very useful and helpful insight, and we were able to secure a deal with the owner for a fairer price. After submitting our mortgage application, Michael made sure to follow up on the application status when it took a few days longer than usual. We had a tight timeline and Michael did his best to help us out on a short notice. Much appreciated and thank you so much Michael & Hypofriend!
Extremely professional and helpful financing experts
I cannot emphasize how helpful Hypofriend has been to get our mortgage in place. We had a rather tricky income situation and were rejected by almost all German banks, but Oliver went above and beyond in helping us to find a bank and get a mortgage. Oliver was exactly the type of person you want by your side when you make the biggest purchase in your life: He was always available to answer whatever question we had and he guided us expertly through the entire process. Highly recommend.
Above and beyond
Our mortgage advisor Luka went above and beyond for us not only in securing our mortgage options but also helped us a lot in getting the proper documentation from the seller's agent.
He took off a lot of our burden by directly contacting the agent and explaining the documents needed from the bank. Even sent an architect to the house to get the dimensioned plans. So once I selected the house to buy it was completely taken care of until the Notar appointment.
One of the best ever customer care experiences I ever had.
Thanks Luka.
Easy, fast and simply friendly service!
I was very luck to had Sami from Hypofriend during this process. The most important thing was that he is a very good advisor and also very generous to give me some good tips regarding the process. He was always available and easily reachable. I would recommend this company and especially Sami as your financial advisor.
High quality and smooth service
We had a great and smooth experience with Hypofriend from the beginning. Our consultant helped us from the beginning for almost a year. She supported us with the changing interest rates, she shared very good tips and she was always there for us. I would strongly recommend the service that those guys give! Language support made our life extremely easy too. But even as a native speaker, I would still use their service :)
Great end-to-end support received!
I am very satisfied with working with Hypofriend! They supported me with every step of the process to receive a loan for the newly bought apartment. I could consult with them every question and doubt, which was critical because I am very new to Germany. Moreover they have always been very professional and responsive.
I can fully recommend their service!
Being expats in Germany
Being expats in Germany, we had very little idea about the process of buying a house here. Hypofriend was invaluable in their support and guidance through each step of the process. Thanks to Tim and Michael, who were always available and accessible for support, supporting each step of the process with documents, language, and financial consultation. We now are now ever so closer to owning our dream home. We should be lost without you. I highly recommend working with Hypofirned, especially Tim Heunemann and Michael Senker, in finding your dream home. My hearty thanks to team Hypofriend.
Top treatment from the beginning to the…
Top treatment from the beginning to the very end!
I cannot think of a better service to land a mortgage in Germany, especially as an expat.
We have been hand-held by the Hypofriend team from the first consultation call, they have been extremely thorough in explaining the German mortgage landscape and suggesting us the best options. It's a very tedious process and there were some hiccups but I always felt I could count on Martin and his collaborators.
We got the keys to our apartment last week and I can firmly say: we wouldn't have been able to do so, in such a short amount of time without the help of Hypofriend.
Thanks, Martin and the Hypofriend team.
A successful finish and a pleasant experience
The experience was very pleasant and made things a lot easier with the fact that it was in English. Christopher gave a lot of great advices and also prepared me in the terms of the contract. It made the ride a lot easier and I could understand better each step along the way
Very efficient and comprehensive service
Everything was great about the service. Michael is very conscientious and experienced which allowed for a very efficient application process. At the same time, the process was very simple and stress free; something I'd bet many people don't say about mortgage applications! 10/10
great service, great people
I am very grateful to Hypofriend and the consultant Julia for helping my family and I to go through all the paperwork and helping out with every single detail that goes around finding and buying property. The service is amazing and people working there ( I spoke to 3 in total since my process took long) are always willing to help and to clarify any doubts.
Specially valuable was for me:
- Explaining everything regarding laws and finance in a clear way. Specially for people who work in an entirely different environment and is new to the terminology.
- Fast email reply.
- Reassuring way of writing and talking, so people who are beginners in the investment world do not get scared every 3 minutes.
Also, the software to calculate what you can afford and what is every calculation in detail works amazing and gives real numbers.
Last but not least, The email alert for apartments/investments that fit your possibilities is super helpful to see what's in the market.
It was great working with you Helge, Henry and Janina. You were really helpful in achieving our dream of buying a house in Germany
It was great working with the Hypofriend experts. Helge, Henry and Janina were very helpful. I got advice not only for mortgage options but also the procedure to acquire documentation of the property, steps for notar and bank payments.
I highly recommend the services who do not speak German and want to purchase a property in Germany. All the colleagues from Hypofriend are very fluent in English. They have vast experience with banks and know how to find best possible interest rates for you.
Hypofriend - Stephan
Stephan was clear and helpful from the outset. He knew what he needed to do and provided us with advice that was applicable to us. This is our fourth mortgage application where we have tried applications with different brokers, and it was finally successful due to Stephan's knowledge and guidance. We can thoroughly recommend him! Emin and Des.
I really appreciated the presentation…
I really appreciated the presentation and thorough discussion of my mortgage options - compared to when I went into my bank and the mortgage adviser scribbled down some notes on a piece of paper, the technology that Hypofriend uses makes it really easy to understand what's going on, what the options are, and how the process works.
I also got really good, sound advice from my adviser all the way through the process. It probably wasn't quite as personalised as if I'd had my own long-term financial adviser but then I wouldn't expect that from an online company; it was really useful all the same.
Highly Recommended
Hypofriend colleagues always replies very prompt and with very detailed explanations.
As my German was not sufficient to continue the process, after some point of the time they helped me while communicating with makler, who is German Speaker. Process was very simple and faster than my expcetation.
Excellent experience - very friendly and responsive
The process of looking and applying to a mortgage was extremely smooth thanks to Jens. Communication was constant, with the consultant always available to answer all my questions and make sure I got the best mortgage for my situation. I received support during the whole process, with Jens going to the extra mile to make sure I could have all the documents ready and secure the best interest rate possible on time. The whole exchange was friendly but professional, as Jens is extremely knowledge about all the topics, which made the process a very positive experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








