i-sells Reviews 10,273

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 552 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and effectiveness, and often find exactly what they need, even for specific or hard-to-find items. The delivery service is frequently commended for its speed and reliability, with many orders arriving promptly and as promised, often well-packaged and in perfect condition. Reviewers also emphasize the exceptional service and the helpful, knowledgeable staff who provide valuable advice and guidance, making the overall process smooth and easy. However, some customers experienced issues with delivery, noting that their next-day delivery orders sometimes arrived later or faced problems with the courier. A few also mentioned concerns about the quality of certain product components, finding them flimsy or requiring modifications.

What people talk about most

Product

Reviewers highlight positive aspects of product, often noting that items are as expected or described, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the brilliant and excellent... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy navigation of the website and helpful items suggestions. Straightforward shopping cart, payment with decent follow up on order and shipment. Only downfall is that they're didn't have absolutely e... See more

Rated 5 out of 5 stars

Was trying everywhere to get the right size flat ducting complete with all connections. No one sold them where I could walk in and buy . Very glad to find yourselves and all parts I needed but obvious... See more

Rated 5 out of 5 stars

The product support was top notch. Via the chat sometimes companies don't do technical or product details, but i-sells do a great job. They actually contacted the manufacturer for me to confirm some i... See more

Company replied

Rated 5 out of 5 stars

Showroom experience was absolutely amazing. Advice from Phil was priceless and has saved me a lot of time and effort on site and Advised me on the correct size and root of ducting for my cooker hoods... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Appliance Store
  3. Electrical Appliance Wholesaler
  4. Home Improvement Store
  5. Ventilating Equipment Manufacturer

Written by the company

Our staff are trained and can provide expert advice about the products we sell and how they can be used to solve your problems or improve your home. Our products help solve ventilation needs, mould eradication and condensation related problems. We have one of the largest selection of plastic and metal ducting available online. Our aim is help a customer choose a product that is right for them and will actually aid them in solving a problem or improving their home, premises or building. We help all kinds of customers: from corporates to trade companies to charities to organisations to film industry to the motor industry to artists to members of the public - all customers welcome.

Why choose us?

Written by the company

Price Promise
Not only do we aim to provide you the best products with the best customer service, we also aim to provide you with the best prices as well. Let us know who and where provide a better price than us and how much and we will match or beat that price for you wherever possible.
Money Back Guarantee
If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items or custom-made items etc or where the item has been opened. This is in addition to your statutory rights.
Friendly customer service
We aim to provide you with the needed support when placing orders. Our warm and friendly staff are also experienced and have sufficient knowledge to help you in choosing the products you need. Give us a call? 020 8463 9696

Free Shipping within the UK Mainland for orders over £100

Money Back Guarantee

If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items, custom made items etc or where the item has been opened. This is in addition to your statutory rights.

Contact info

Promotion box for i-sells

Special Trustpilot Deal

for 2 ventilators and accessory plus 1 mould control pack

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fully recommend

Very helpful with my query and has advised me what I should get for my project.I would fully recommend this company and delivery was fast.
Thanks

May 21, 2026
Rated 5 out of 5 stars

Great experience all round

Great experience all round. Product ordered online and delivered within a couple of days. Product was all as expected/descirbed. Not fitted yet so cannot comment on the product yet. Thanks.

April 30, 2026
Rated 5 out of 5 stars

The item was packed well

The item was packed well, and the service was very good, and they kept me informed of progress. The item fitted well. It would have been handy to have had screws provided.

May 18, 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service, great technical advice and really helpful with Anita in customer service / sales emailing me specific product links with explanations on what’s required - the whole process was fantastic. I couldn’t recommend them enough.

May 15, 2026

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