I Tech Reviews 

147
•
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

First class and great experience - thank you. I visited there today because my screen protector had been put on badly by EE - a month old and under warranty. EE wouldn`t help and said it was` dis... See more

Rated 5 out of 5 stars

Trouble free, straight forward use experience. Placed order, item item promptly shipped from East to West coast using Toll express. Very quick delivery given Covid issues. Item received was as... See more

Rated 1 out of 5 stars

Utter incompetents Before receiving an item worth $110, i contacted them to ask if I could purchase a larger unit worth $200 instead and return the first at my expense, unopened, for a refund Th... See more

Rated 1 out of 5 stars

Bought a gift for my partner's birthday (about $400) to find out he had already purchased it for himself. I-Tech refused my requests to return despite the product still being in its postal packaging,... See more

Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 159649813

  1. Computer Store
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Computer Hardware Manufacturer

Contact info

3.3

Average

TrustScore 3.5 out of 5

147 reviews

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No history of asking for reviews

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3.3

All reviews

(147)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class and great experience.

First class and great experience - thank you.

I visited there today because my screen protector had been put on badly by EE - a month old and under warranty.
EE wouldn`t help and said it was` discretionary` but Faris @ iTech sorted out my screen within seconds and was also kind and pleasant.
Definitely will return there next time I need advice and support and will recommend to family and friends.

November 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Bought a product online

Bought a product online. Then four days later they cancel my order unexpectedly. No phone call, just an email. I see they've increased the price by ~50%

I could have just gone to a different store and bought it.

Absolute con artists and time wasters. Stay away!

October 16, 2026
Unprompted review
Rated 4 out of 5 stars

Great prices....

Initially had a hiccup with the product being in stock, but they sorted it out quickly and got the stock to me. Overall great price, and happy with the quick customer service and delivery promptly.

February 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Bought an item towards the end of…

Bought an item towards the end of December last year. The item was put from allocating to backorder to being cancelled. All the while they have been making interest on holding my money for nearly two months. Buyers beware of dodgy practices.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Bad product and no support

Bought the i-tec C31FLAT2PDPROB dock to work with the two AOC monitors I have. The docking station refuses to send a signal to the monitors. most of the time. I also noticed that the light in the the connected keyboard is failing to turn on. I've since tried a different (cheaper and smaller) docking station, and it works without any problems, so it's definitely the i-tec.

I tried contacting their support. No response. There are no drivers on their website either. An absolute waste of money.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a product online which was in…

Bought a product online which was in stock, waited 1 week for them to cancel my order unexpectedly only because the prices have changed and they wanted to milk there customers.

I could of just went to another store and bought it.

Time waisters and not honest

November 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Defective laptop and ZERO customer service post sale

I had a laptop ordered by by VA representative. They sent me a defective laptop that would not power on. I have been trying to reach them by email and by phone. 3 emails and several phone calls later and they cannot be bothered to respond. I’ve been in a pickle because I need this for school which is in Spain and here I am 2 days before leaving and they still cannot be bothered to respond to an email or a call. I’ll update this if they fix the issue but for now I wouldn’t recommend this organization and I am filling a complaint with the VA. There’s ABSOLUTELY no reason for the military and VA to do business with an organization that does not respond to its customers post sale

September 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Buyer Beware - Dodgy Business

I only write reviews as a last resort if I can't resolve simply with the store...but these guys are terrible. If I had the option for zero stars...Buyer Beware. After 16 emails over the course of 2 weeks, they finally got back to me about a return of a an unopened product. Nowhere on their website do they say 'no refunds' on their website. They clearly don't have any chops dealing with customers because they simply don't care about their customers needs. This is an...extremely dodgy business.

February 26, 2025
Unprompted review
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