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Rated 1 out of 5 stars

Overcharged £200 for Imac even allowing for "set up"this was a stretch and should have trusted my instincts but gave him the benefit of my custom.Didnt get my invoice i was promised either to questio... See more

Rated 1 out of 5 stars

Bought an item towards the end of December last year. The item was put from allocating to backorder to being cancelled. All the while they have been making interest on holding my money for nearly two... See more

Rated 4 out of 5 stars

Initially had a hiccup with the product being in stock, but they sorted it out quickly and got the stock to me. Overall great price, and happy with the quick customer service and delivery promptly.

Rated 5 out of 5 stars

Trouble free, straight forward use experience. Placed order, item item promptly shipped from East to West coast using Toll express. Very quick delivery given Covid issues. Item received was as... See more

3.1

Average

TrustScore 3 out of 5

145 reviews

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3.1

All reviews

(145)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT TRUST DRIVEITECH

I placed an order for a head unit and facia kit for my car that cost me $689!! Driveitech sent me the incorrect head unit and facia kit for my car and when I tried to contact them to arrange an exchange via email my emails suddenly weren’t going through after having previously had no issues contacting them through the exact same email in the past. There was no contact number or alternative contact details listed so I was forced to reach them through their Facebook page. After a tedious back and forth through Facebook messenger with them trying to gear me towards an exchange, they purposefully avoided providing me with a return shipping address!! Furthermore, they then stopped replying to my messages all together to arrange a return for a refund!! I am left with an incorrect head unit and facia kit and out of pocket $689 with NO address to return the item and NO REFUND! I followed their return’s procedure as stated on their website to the letter and they are refusing to fix thier error and contact me at all!!!! Absolutely UNACCEPTABLE!!! Do NOT buy from this company because they will not facilitate a return or exchange at all!!

September 3, 2024
Unprompted review
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Rated 5 out of 5 stars

I purchased a 10Gb QM2-2P10G1TB for my…

I purchased a 10Gb QM2-2P10G1TB for my QNAP NAs. The item arrived as described and it came much sooner than I had been advised, which is always great. On top of that iTech pricing was at least 5% cheaper than anywhere else and in some cases, it was 20% cheaper when compared to other reputable stores. Based on this experience, I would have no hesitation in recommending them and will always check their pricing before going anywhere else. :-)

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

It is I-Tech

It is I-Tech, they never seem to much put a foot wrong. They sell and back quality products that i have been buying from them at great prices for years.

May 24, 2024
Unprompted review
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Rated 1 out of 5 stars

AVOID AT ALL COSTS !!!!!!

purchased goods that were listed as in stock, refused to supply after a month then said goods are on back order and then said might come in next month. refuses to refund. DO NOT DEAL WITH THIS COMPANY!!!

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Belkin USB-C 14 port Docking…

Bought 2 Belkin USB-C 14 port Docking Stations with power supply. Great experience dealing with I-Tech for the first time. Timely delivery and good communication.
Will use again for sure.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Competitive pricing and great stock…

Competitive pricing and great stock availability. I found the website easy to use and navigate.
Fast delivery with updates all the way which is a good thing for a customer who wants the product quick and knows where it is in the process.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great products, prices and service

Have used i Tech for years for all my tech stuff and will continue to do so - prices are great, products top quality as described, shipping is prompt and reliable. So pleased I found these people.

December 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Purchase of a personalised surveillance system

Great price with good service.

Purchase of a personalised surveillance system. Items were shipped 4 business days after order and consignment details were provided. Items arrived well packed and in excellent condition.

Queries prior to and after purchase were answered promptly and politely.

Purchase price of products were competitive, although cheaper prices were available from less reputable suppliers.

Highly recommended supplier and will patronise again.

October 9, 2023
Unprompted review
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Rated 5 out of 5 stars

SAVE SAVE SAVE TRUST ITECH

Look honestly, for the price (you get exactly what you need) but be patient (to get prices like this no other competitor can go close to matching) don’t get upset should the estimated ETA blow out to the longer period 2-4 weeks. Mine arrived 4 weeks to the day it was purchased. Itech do send email updates and almost as instant as the purchase being made and it was nice to get these almost on a daily (reassurance) basis. Don’t get upset with the telephone customer service option either (is say itech will soon have that option to contact them fixed at some point) and so if you want to save serious dollars (truely) don’t pass itech (same expensive item for nearly $1000.00AUD less than any EcoFlow retailer options (inevitably, if you do the maths) you do not save buying this gear from a usual shop (unless it’s from itech) because (I found) * just to have the convenience of having stock ‘ready to go’ WILL COST YOU EXACTLY WHAT YOU SAVE (if you want the product without the wait then pay the nearly $1000.00 usual retailers charge (yet are never able to beat itech’s prices) SAVE SAVE SAVE BUY FROM ITECH

Also (tip) by not using your Paypal & utilising the bank method of transfer (SAVE more again at checkout!)

It’s another saving on top of the blistering low price (RE EcoFlow Delta pro) & who could argue with the very low postage fee and professional delivery company itech do select to use (be prepared to have a trolly and assist delivery staff when your purchase arrives)

Thanks itech 5 stars

Hayden (South Australia)

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great online shopping experience

Great online shopping experience

Purchased a replacement Microsoft computer and powered usb hub from i-tech recently for my home office. It was great to see the products arrived in next to no time and haven't missed a beat. With so many online sellers selling tech these days, it was important for me to use a reputable retailer based here in Australia. Thank you 🙏

May 1, 2023
Unprompted review
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Rated 5 out of 5 stars

HDMI Audio Extractor

This purchase was the 4th time I’ve purchased something from this Australian🇦🇺 company.
Each time it’s been a good experience with it.
Excellent! Highly recommended by me at least. Thank you.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Sales representative was responsive to…

Sales representative was responsive to questions about inventory and their sales manager was communicative and prompt in handling supply issue. Very quick shipping for two separate orders, one small and one large. Excellent effort!

March 29, 2023
Unprompted review

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