I2ioptometrists Reviews 

360
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally welcoming, professional, and knowledgeable, making every visitor feel completely comfortable during appointments. Reviewers often describe the eye tests as very thorough and comprehensive, providing great peace of mind. Consumers truly appreciate the impressive range of top-quality frames and lenses available, noting the fantastic selection. People also highlight the attentive service and the completely relaxed environment where there is never any hard selling or pressure to purchase. Many individuals emphasize that the entire team goes above and beyond to ensure everyone finds exactly what they need.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is exceptionally welcoming, professional,... See more

Service

Users describe positive interactions with service, highlighting a consistently first-class and welcoming... See more

Product

Customers consistently note positive experiences with product, highlighting a huge selection of contemporary... See more

User experience

Clients share positive opinions on user experience, describing their visits as amazing and welcoming.... See more

Customer service

Reviewers mention positive feedback about customer_service, highlighting that staff members are always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have always used i2i . The staff are exceptional. My annual eye test from Stephen is thorugh and comprehensive . The front of house staff are knowledgeable , helpful and friendly. i2i carry an ex... See more

Rated 5 out of 5 stars

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing. The staff can't do enough for you and mak... See more

Rated 5 out of 5 stars

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budg... See more

Rated 5 out of 5 stars

Stephen is very thorough and highly experienced; giving me peace of mind particularly as I get older. Through the advancement in scanning and Stephen's skill; he can help identify health issues as w... See more


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5.0

Excellent

TrustScore 5 out of 5

360 reviews

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5.0

All reviews

(360)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Great opticians

Stephen is totally at the top of his field. Fantastic optician and a very professional and friendly guy. I'd never want to go anywhere else. The whole team are great too and I always get great advice on what frames suit me best.

May 17, 2024
Unprompted review
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Rated 5 out of 5 stars

I have been going to i2i for so many…

I have been going to i2i for so many years and it’s always a pleasure to get my eyes tested and also browse round trying on a fantastic selection of frames. The staff are all super friendly and knowledgeable. Highly recommend paying them a visit.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was outstanding

Customer service at Glasgow store was outstanding , from initial call , to selection of frames to picking up my new glasses
Suzanne was warm , professional and endlessly patient , as was her female colleague who helped bring frames
. Mikey was great when I went to collect my new specs
. I shall never go anywhere else now .

Everyone genuinely cares and are so happy to be there

May 6, 2024
Unprompted review
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Rated 5 out of 5 stars

I have been with i2i for over 20 years

I have been with i2i for over 20 years. The optometrists are very professional, thorough and approachable and always take any concerns I’ve had seriously. Never had any problems with service or my glasses, but I also have to say the staff are great too.

March 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend!Really good experience from start to…

Really good experience from start to finish. David couldn’t have been more helpful with his advice, patience and friendliness.
My eye exam was thorough and efficiently carried out and Steve the optometrist was friendly, helpful and professional.
Glad I chose i2i and would highly recommend.

April 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Absolutely fantastic and professional…

Absolutely fantastic and professional service. The guys & girls couldn't do enough for you and their knowledge is second to none. I genuinely wont be using anyone else going forward. Also their range in glasses is superb. Thank you guys for all your help.

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent optometrists

Excellent optometrists. Amazing staff, incredibly helpful and knowledgeable. High quality products. Would not shop anywhere else for all my eyewear needs.

March 29, 2024
Unprompted review

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