Inspection Certification Associates (ICA) Reviews 840

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional teaching skills and supportive approach, often describing them as caring and passionate. The overall user experience is highly positive, with many appreciating the well-structured and informative service, which includes clear instructions and comprehensive course materials. People feel well-prepared and confident after completing the programs. The product itself, including the course content and learning materials, is frequently highlighted as excellent and easy to understand. However, some people were dissatisfied with the user experience of the online platform, citing issues with video controls and the format of the textbook sections. A few other people also felt that the webinar portion was substandard and did not adequately prepare them for the field.

What people talk about most

Staff

Consumers find staff to be exceptionally positive and supportive. Many reviewers praise specific instructors... See more

User experience

Users describe positive interactions with the user experience. Many customers found the courses... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the instructors for providing... See more

Instructions

Clients share positive opinions on instructions, with many praising the detailed explanations and... See more

Product

People report positive experiences with the product. Many customers found the course material comprehensive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Floyd is an incredible motivator and teacher. There were times I felt lost and then out of nowhere he would say something that just pulled all the material together. Everything he says has a purpose.... See more

Rated 5 out of 5 stars

ICA was beyond what I expected. It wasn’t just sitting in a classroom all day long with the instructor trying to cram your brain with useful information. Or while in field training, you were only bein... See more

Rated 5 out of 5 stars

This program teaches complicated material in a way that planted it in my brain on a cellular, experiential level. In the classrom and field, Floyd & Sandra Gibbs made me feel seen, valued, and like fa... See more


Company details

Written by the company

Inspection Certification Associates (ICA) is a nationally recognized training organization dedicated to preparing individuals for successful careers in the inspection industry. For over a decade, ICA has provided comprehensive certification programs designed to equip students with the knowledge, skills, and confidence needed to enter and excel in the field. ICA specializes in home inspection and specialty inspection training, offering flexible online coursework combined with hands-on learning opportunities. Our programs are designed for career changers, trades professionals, entrepreneurs, and anyone seeking a rewarding, recession-resistant career path. No prior experience is required for many of our programs, making inspection a highly accessible and practical profession for motivated individuals. Our curriculum is developed and updated by experienced industry professionals to ensure students receive relevant, real-world training. Beyond certification, ICA supports graduates with business development guidance, marketing resources, reporting tools, and ongoing industry insights to help them build and grow successful inspection businesses. Thousands of ICA graduates have gone on to launch independent inspection companies, expand their service offerings, and create flexible careers with strong income potential. We are committed to delivering high-quality education, practical training, and long-term support to every student. At ICA, our mission is simple: to provide industry-leading inspection training that empowers individuals to build sustainable, professional careers with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

840 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I must say this one one of the best…

I must say this one one of the best training classes I have ever had. Floyd and Sandra are great loving passionate people who truely represents what passion about something looks like. ICA has definitely been a big influence in me wanting to jump start my career as a home inspector. God bless and I can’t thank I enough for what u have taught me.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Floyd is an incredible motivator and…

Floyd is an incredible motivator and teacher. There were times I felt lost and then out of nowhere he would say something that just pulled all the material together. Everything he says has a purpose. Teaches not only the material but life lessons as well. I feel completely prepared to go out into the work force and have a successful career.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Looking Forward

My learning experience has been very informative due to: detailed explanations on how to and what to write on reports and the importance of standard of practice. I find everything very interesting and I like all of it. I’m looking forward to adding to the knowledge and experience that I already have.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

This course is great

This entire course has been very informative the lessons go through everything bit by bit so you understand exactly what you're looking for what you're trying to do and how to properly assess what you're supposed to be doing honestly if it wasn't for this course I think the only other way to gain experience would be Hands-On learning but even then going in blinds not a good idea this is a great way to get your foot in the door

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing course

Im extremely happy I got Mr Floyd for this course for the first to last day you coul tell how much he care for our success and he made us fell like family while preparing us for the exam.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

ICA materials are junk

I took the ICA class in my state. The materials used were inconsistent and contained errors. For exam prep, multiple versions of quizzes and tests with errors and inconsistencies. Some correct answers directly conflicted with the slides. The instructors are forced to use the ICA materials and not change them. Instead of studying, I'm trying to track down what the right answers are.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

This experience was above and beyond…

This experience was above and beyond any of my expectations. ICA, Sandra and Floyd are now part of my family. Floyd was far and away the best instructor that I have had the pleasure of learning from. Sandra made sure that we had every resource that she could find to educate us on Home Inspection and prepare us for our licensing exam. Floyd not only explained things to the class in every way that he could so that each of us with different backgrounds understood the processes and components but, he made our time spent together fun and entertaining. He told us day 1 that we are all family now and Sandra and Floyd made everyone in class feel that way from day 1. I would recommend them 10 out of 10 times and look forward to continuing education classes with them. Thank you Sandra, Floyd and ICA.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I went into this course thinking it would be ten days of lectures; dry power-points, a lot of notes, and hopefully enough information to help me pass the National Home Inspector Exam. From day one, it was clear that this class was going to be something completely different.

Floyd has an incredible ability to take material straight from a power-point and turn it into something engaging, interesting, and memorable. Through personal stories, real-world experience, and plenty of humor, he made complex topics click in a way for me no other study method ever has. I retained more information in this class than I ever expected to.

I’ve already been performing home inspections for about a year, so I honestly thought there wasn’t much more I could learn about the inspection process itself. I couldn’t have been more wrong. There are so many things I’ll be doing differently moving forward, and more importantly, he taught me how to trust myself and be confident in what I’m saying as an inspector.

It genuinely feels like I was meant to take this class when I did. Not only because of Floyd, but because of the group of students I took it with. I’m grateful to have met them at this point in my life. They are some of the smartest, funniest, and most genuine people I’ve met, and I have no doubt we’ll stay connected. With all of our different backgrounds and life experiences, I know there’s so much we can continue to learn from one another, and I’m excited to see where their home inspection journeys lead.

I have no doubt that I’ll pass the exam now, but even more than that, I’m proud to say I feel like a better home inspector because of this class.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

ICA was beyond what I expected

ICA was beyond what I expected. It wasn’t just sitting in a classroom all day long with the instructor trying to cram your brain with useful information. Or while in field training, you were only being shown what was wrong with the home. The instructor took everyone of us under his wing. Treated us like family. Educated and explained home inspection in a way that made all of us listen, ask questions and want to truly know what it takes to be a knowledgeable home inspector. I am going into home inspection with confidence and knowing that I have made a new family with the ICA team.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

A great mix of education and practical experience.

The online classes were really informative. After doing the online portion, I felt like I had a good start. In the classroom Mr. Gibbs did an amazing job bringing it all together with his wealth of knowledge and experience! His emphasis on doing inspections with integrity and helping families to have a safe home was really inspiring. He gave me the confidence to get out and start a rewarding new business.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Training

From Peter Swenson in admissions making on boarding easy,Sandra Gibbs from Edcetera welcoming me to both the Edcelerate and ICA communities, and Patrick Hardy giving us invaluable home inspection field training in a fun and easy to understand manner, everything about ICA has been AMAZING!!!

October 26, 2025
Unprompted review
Rated 4 out of 5 stars

Best experienceI !

I was hesitant to register for the course due to the fact the classes would last 5 hours per night. I would’ve definitely regretted it if I didn’t do it. Instructor Dave made it go so well and quick that he makes it feel back high school again. Thanks Dave

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I was a bit nervous prior to the clsss

I was a bit nervous prior to the clsss, it was a tremendous amount of information in a compressed time frame. The he class was great and the atmosphere was a great learning experience. The information was concord on point an easy to understand. Our instructor Rob was experienced in the field, patient with our questions and extremely well versed and his insights were greatly appreciated

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

ICA Course Review

ICA comes highly recommended from enrollment through to the final day of the course. A wealth of information and materials is provided from the very beginning. Although the schedule was intensive and at times overwhelming due to the volume of content, Instructor Robert’s 20+ years of experience in Home Inspection proved invaluable. His expertise allowed him to articulate the material clearly, provide additional clarification when needed, and supplement lessons with practical examples. He was punctual, professional, and ensured that no time was wasted throughout the course. Great class!

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

ICA is a scam

ICA is a scam. Their course materials are an outdated, infuriating waste of money. Their entire course is a joke, and they know it.

The “platform” is basically a crappy WordPress site where you’re locked into 2–3 hour videos with no controls except play and a 10-second rewind. No fast forward, no playback speed, no resume. If life happens and you stop halfway? Too bad — you’re forced to rewatch HOURS just to move forward. It’s designed to waste your time, not teach you.

Their “textbook” sections are even worse — literally just scanned images of pages. You can’t search, highlight, or copy anything. It’s like staring at a bad photocopy. That is not education, that’s laziness.

And here’s the kicker: when I called to schedule my in-person hours, their own rep admitted it: “Yeah, we do recommend going through as much of the material as you can before, but I do understand our materials are incredibly frustrating.” Let that sink in. Even their staff knows this thing is garbage.

For the money they charge, this is outright theft. Do not waste your time, your patience, or your career goals on ICA. They hide behind fake professionalism, but the product is trash and they know it.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend ICA home…

I highly recommend ICA home inspections. I started the course being unemployed and had to get a job for survival. Im thankful that I can do the course at my own pace to get my certifications. The courses are very informative.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

As someone who learns more from…

As someone who learns more from hands-on type of learning ICA’s material they gave me to learn from was geared towards learning made easy. You definitely get out what you put in. Really liked you can go at your own pace and still learn from the classes. Now I’m real close to starting my own career on my new life and ICA played a big part in that. Would definitely recommend to anyone wanting change what they are doing to make money and enjoy time with there family.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

I feel honored that Floyd shared his…

I feel honored that Floyd shared his many years of experience and exhaustive knowledge of home inspector with me and my class. Floyd’s background in home construction and 26 years of home inspection provided us with a comprehensive background in the home inspection trade. Floyd greeted every member of the class with love and respect, creating a welcoming atmosphere that made learning easier for everyone!

July 29, 2025
Unprompted review

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