I m regular customer in there site 1 month ago i deposit 2500rs till now I didn't receive in my wallet they says my money not received in there system now what will I do know they just eat my money U... See more
Company replied
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After I posted my review on Trustpilot, iCash.One replied publicly asking me to contact them by email for resolution. I did email them again as requested, but there is still no proper reply or r... See more
Company replied
Worst still now no upadte and they are not replying. They think that we won't complaint on small amounts. I didnt recived my withdraw still now I made on 13may2026 paymet id 9309660 they simply update... See more
Company replied
I have been using icashone since it started before, it was Astropay now it's icashone. I only use icashone for faster transactions to gaming websites but, 4th June 2026 i made a deposit of 1000 rupees... See more
Company replied
Company details
Written by the company
iCash.One is a comprehensive platform designed to bridge the gap between merchants and payment solutions. This system facilitates seamless transactions and interactions, allowing merchants to easily integrate and accept different payment solutions. This interconnected approach not only enhances the customer experience but also drives growth and operational efficiency for merchants.
Contact info
Third Floor, Landmark Square, 64 Earth Close PO Box 707 Camana Bay, Grand Cayman Cayman Islands, KY1 9006, Cayman Islands
- support@icash.one
- icash.one
Breach of guidelines
Icashone is a money laundering app
I has deposited 10000 INR 13 days back on 6th april but still the money is not credited in my account.
I have summit all proof from Bank statements to bank letters still the icash haven't paid a penny. They are running Money laundering scam where we are told to deposit in a 3rd party UPI bank account which is always red flaged by the Bank security.
This people told me to deposit in a bank account name Wagh electronics pvt limited when I did my research on this complete it turn out it was a shell company to do all tye li legal transactions.. My Bank as ask Me for merchant bank statement as icash claims they haven't received the money but icash deny to share bank statement of the bank I have deposited as if they share the details all there money laundrying transaction will be out in open.
If you scroll now you will know anyone is complaining about the same deposit thing this can't be a single errors its a plan SCAM they are running just don't use this app its a Scam.
Payment ID - 500841645
Here they will reply nicely but in reality on mail its the sama bot reply they give you.
April 6, 2026
Unprompted review
Reply from iCash.One
Hello Shridhar!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible. Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
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Bhul ke 1 rs na deposit kerna
Bhul ke 1 rs na deposit kerna
Fraud scam hai pese bhul jana deposit ker
Yai chor log hai pese aye na ese bol ke scam
Jisko viswans na kerna wo ak bar deposit ker Lena apne app dimak kam kerne lag jayega
April 10, 2026
Unprompted review
Reply from iCash.One
Hello,
Thank you for sharing your experience. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
#231847
#231847
Scammed my 2k and its not credited to my account . Fukng bullshit help service they provide . Gonna get this application down soon. Fckng liars and scammers.
April 18, 2026
Unprompted review
Reply from iCash.One
Hello Sahil!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Your experience is important to us, and we want to ensure that we address your concerns effectively.
We had previously requested additional details through the TrustPilot platform in order to assist you further. However, we regret to inform you that we have not received a response from you within the given timeframe. Without the necessary information, it becomes challenging for us to review and resolve your situation effectively.
To ensure that we can assist you, we kindly request that you use the form available in our Help Center (https://icashoneinc.zendesk.com/hc/en-us) to send us an email with detailed information about the issue you are facing. Rest assured, our dedicated Support Team will prioritize your request and provide you with the necessary assistance.
We appreciate your cooperation and look forward to receiving your email. Please be assured that once we receive your message, we will take swift action to resolve your concerns.
Thank you for choosing iCash.one, and we are committed to providing you with a better experience.
Best Regards,
iCash.one Team
Fraud is a understatement for this site
I will keep short for now..
This people are nothing but scammers, I have deposited 10000 INR with all the prof, bank statements even bank letter claiming that the transaction was successful as it was a success they refund/ cashback rejected still they won’t top up my deposit saying they haven’t received it.
Seriously? It’s been 12 days and I know now it have been scammed.
I know a lot of things about Icash and for now I will keep it simple for you. This is the bank account you told me to deposit money in.
Bank account- Wagg Electronic India pvt ltd
Bank number - 919619157915
Transaction ID - 560406097444342
I will register a complaint against this bank account to the cyber police showing them all the prof of the successful order will make sure the account is freez if I not getting my money I am making sure no1 gets it.
This is the last 24 hour I am given you to chcek it properly..
April 6, 2026
Unprompted review
Reply from iCash.One
Hello,
We weren't able to locate your account or any active case based on the information provided in your review. Please rest assured that we take these cases very seriously and are committed to resolving any issues as quickly as possible.
In order to prioritize your case, please reach out to us through our Help Center: https://help.icash.one/hc/en-us/requests/new
Remember to provide your registered email address, phone number, name, transaction ID, and any other relevant information so we can assist you properly.
Thanks!
Deposit problem has not solved
I made a payment of 1000 rupees on 4th April at 8:43 PM. The amount has been debited from my bank, but it has still not been added to my account. Your service provider is neither helping me solve this nor making any effort to resolve my problem. I have already provided all my documents and bank statement, but my issue is still not resolved.
April 4, 2026
Unprompted review
Reply from iCash.One
Hello,
We weren't able to locate your account or any active case based on the information provided in your review. Please rest assured that we take these cases very seriously and are committed to resolving any issues as quickly as possible.
In order to prioritize your case, please reach out to us through our Help Center: https://help.icash.one/hc/en-us/requests/new
Remember to provide your registered email address, phone number, name, transaction ID, and any other relevant information so we can assist you properly.
Thanks!
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Horrible company they won't give me my…
Horrible company they won't give me my money back
February 26, 2026
Unprompted review
Reply from iCash.One
Hello Dalia,
We weren't able to locate your account or any active case based on the information provided in your review. Please rest assured that we take these cases very seriously and are committed to resolving any issues as quickly as possible.
To prioritize your case, please reach out to us through our Help Center: https://help.icash.one/hc/en-us/requests/new
Remember to provide your registered email address, phone number, name, transaction ID, and any other relevant information so we can assist you properly.
Thanks!
I cash one is a fake application
I am facing a serious issue with iCash.One regarding a withdrawal of ₹45,000 pending from last 4 months🤣🤣🤣.
The platform claims that the transaction was “successful” and even provided a UTR. However, after multiple confirmations with Kotak Mahindra Bank, I have been clearly informed that the transaction is NOT received and the UTR is not traceable in banking systems.
Despite sharing this evidence, the support team continues to delay resolution and is now not responding to emails. This raises serious concerns about transparency and reliability.
If this issue is not resolved immediately, I will be escalating the matter to regulatory authorities and consumer forums.
Posting this to warn others — please be cautious while dealing with such platforms.
Name:Mayank Jha
User id:RwxT0ypy0u
Payout id:9199928
Case id:https:88829
If anyone want to read entire email communication, do let me know. I will put everything here.
January 6, 2026
Unprompted review
Reply from iCash.One
Hello Mayank,
Thank you for your response. Please note that our team is handling your withdrawal inquiry of INR 45,000 (Payout ID 9199928) under the ticket #167828.
If you have any new information to add, feel free to reply directly to that ticket.
Thank you again for your understanding, and we’re here to help if you need anything else.
Take your wallet everywhere! You can also manage your account anytime from your browser: iCash.One (https://web-app.icash.one/auth/init)
Best regards,
10/04/2026 Iam topup of rupees 2000 by…
10/04/2026 Iam topup of rupees 2000 by paytm but…
Iam topup of rupees 2000 by paytm but the payment will not credited to my account already 7 days over I submitted all proof and also now I gaving bank statement and paytm screen shot the payment id is 500858752 and also today morning you replayed that the amount will not reach us but the amount successful debited from my account and please check and made the payment fast don't scam me
April 17, 2026
Unprompted review
Reply from iCash.One
Hello!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
Payment I'd : 500835375
I got my money now
But little late...
Please close the below issue
Payment I'd : 500835375
This payment is pending from 12 days
None of the customer care employees are replying to my mail... No live chat response
Astropay hae given brilliant service in no time they use to respond
But icash is worstttttt experience
That's why I decided to stop use icash.. Instead I am doing direct deposits in parimatch and megapari app directly
April 4, 2026
Unprompted review
Reply from iCash.One
Hello Thatikonda,
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are pleased with our service and that we have met your expectations.
At iCash.one, customer satisfaction is our top priority, and we are always here to assist you with any questions or concerns you may have. Don't hesitate to reach out to us if there's anything else we can do for you.
Best Regards,
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I had a terrible experience
I had a terrible experience, as my top-up of 3000Rs was not credited. I tried raising the issue, but the customer support initially did not respond for 5 days, and when they finally did, they said, "Your top-up has been successfully credited," even though it still had not!
The UTR for the payment was 290725923692, and the Payment ID on iCash.One is 500859826.
Although I must mention, I did deposit quite a few times before that, and all of them were successful. It is not about the bad experience; sometimes issues like this happen; it is about the bad customer support.
April 10, 2026
Unprompted review
Reply from iCash.One
Hello Kartikeya,
We’re sorry to hear that your experience hasn’t been positive — that’s definitely not what we aim for. Our support team is already getting in touch with you directly to assist you safely.
We're here for anything you need.
iCash.One Team
worst service
the team is asusual taking a whole lot of time to respond and yet i still didnt recieve my topup despite being cut from my bank account hence i need immediate action on this and this is a final warning for the team and as asked the unmasked upi id isnt possible to be shown as it is very private information the bank has declined to tell it hence i want my 3200 that has been debited from my bank account at any cost im not asking for anything more than what ha sbeen cut so please understand
the ticket id is #219216
April 11, 2026
Unprompted review
Reply from iCash.One
Hello Satvik,
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
Take your wallet everywhere! For even more flexibility, you can also manage your account directly from your browser: https://wallet-redirection.icash.one/
repeated issues of slow top ups
repeated issues of slow top ups, hope they solve their issues soon and get in contact with me
April 15, 2026
Unprompted review
Reply from iCash.One
Hello Chaitanya,
We apologize for the inconvenience and understand how frustrating this situation can be. Please know that this is not the experience we strive to provide to our valued users.
We’ve received your contact and can confirm that our team is already working on your case. It is currently under review, and we are giving it the attention it deserves. We’re committed to supporting you through this and will follow up with you by email as soon as we have an update.
If you need to reach us in the meantime, you can contact us at support@icash.one.
Thank you for your patience.
Warm regards,
iCash.One Team
Take your wallet everywhere! For even more flexibility, you can also manage your account directly from your browser: https://wallet-redirection.icash.one/
Worst experience and worst customer…
Worst experience and worst customer service I knew they will reply this review but they ain't gonna solve my issue, icashone one of the worst payment system I ever had experienced i deposited 1000 on 9 April 3:53 pm . And it's been 5 days I have been begging them to reflect my 1000 in the wallet but no response, is it very hard to solve a top up issue for a big payment system? They literally taking days to solve it may be not . Payment I'd 500854868 . They probably reply this review with a bot generated msg but not try to solve my issue . I'll let you all know if they solve my issue and gave me genuine service.
April 9, 2026
Unprompted review
Reply from iCash.One
Hello!
Thanks for sharing your review. Our support team is already getting in touch with you directly to assist you safely.
We're here for anything you need.
iCash.One Team
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Strongly DO NOT recommend icash.one to anyone unless you’re ready to deal with stress, delays, and unresponsive support
This has been one of the most frustrating and disappointing experiences I’ve ever had with a payment service.
I had multiple ₹1000 transactions that got debited from my bank but were not credited to my account. After follow-ups and even posting here, only ONE transaction was resolved — while TWO others are STILL pending with the exact same issue.
What’s worse is the way customer support is handling this:
- They reply only once a day (if at all)
- Every new agent asks for different details
- I’ve already provided the required (masked UPI details) TWO DAYS AGO, yet there’s no progress
- They keep asking the same questions again and again like no one is actually tracking the case
It honestly feels like there is ZERO coordination within their support team. No ownership, no urgency, and no proper resolution process.
This is not just poor service — this is NEGLIGENCE when it comes to handling customers’ money.
I need my remaining ₹2000 credited IMMEDIATELY. This kind of delay and careless handling is completely unacceptable.
Strongly DO NOT recommend icash.one to anyone unless you’re ready to deal with stress, delays, and unresponsive support
April 10, 2026
Unprompted review
Reply from iCash.One
Hi, Naveen!
We’re sorry to hear about your experience.
We weren’t able to locate your details based on the review, so our support team can assist you directly and securely — please reach out to us at support@icash.one. You can also visit our Help Center at help.icash.one for FAQs and general information.
When contacting us, please include any relevant details (such as your registered email, Payment ID, or a brief description of the issue) so we can assist you faster.
iCash.One Team
I made deposit of 30000rs and amount…
I made deposit of 30000rs and amount went to merchant account as well. However I cash team is saying not received. When I contacted my bank for reversal they are saying amount is settled to raise a dispute need bank statement. I cash team is saying they can't provide statement if they have not received money then they should share statement. I don't know what to do. Pathetic customer service and fraud app. Please do not deposit money using icash.
April 5, 2026
Unprompted review
Reply from iCash.One
Hello Dattatri,
After completing the necessary verifications, we are pleased to confirm that the payment of 4,200 has been successfully processed and should now be reflected in your account.
Our goal is to ensure you can continue enjoying our services without further delay. We truly appreciate the trust you place in us, and we remain at your full disposal for any other inquiries you may have.
15 din me 3 baar statement send kar…
15 din me 3 baar statement send kar chuka hun fhir bhi abhi tak koi bhi response nahi aaya or baar baar statement maangte rahte he acha time pass banakar rakha he froud karne ka naya tarika banakar rakha he refund nahi karna he to na kar do time pass karne ki kya jarurat he
April 14, 2026
Unprompted review
Reply from iCash.One
Hello Anand,
After completing the necessary verifications, we are pleased to confirm that the payment of 2,000 has been successfully processed and should now be reflected in your account.
Our goal is to ensure you can continue enjoying our services without further delay. We truly appreciate the trust you place in us, and we remain at your full disposal for any other inquiries you may have.
This has been a complete headache…
This has been a complete headache dealing with iCash.one. Around 10 days ago, a transactions of ₹500 were debited from my account but never credited. After repeated follow-ups, there has been no proper response regarding the issue.
Their customer support is extremely poor—they reply only once every 3–4 days, and most of the responses are generic and useless. There is no clarity on who is handling the case, and every reply feels like it’s coming from a different person with no accountability.
Why can’t they assign a single support person to handle a case instead of sending repetitive template responses? This kind of delay and lack of ownership in handling financial transactions is completely unacceptable.
I need my pending amount to be credited at any cost, as soon as possible, without any further delays. Very disappointing experience—I would not recommend this service at all.
the ticket i raised #207727 – “Delayed Withdrawal”.
April 6, 2026
Unprompted review
Reply from iCash.One
Hello Abhi!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
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Payment disu
I was to pay 11499.52 INR but I paid 11500 INR to PAWAN YADAV THIS IS transaction ID:-233835159273 its been 11days plz help me
April 3, 2026
Unprompted review
Reply from iCash.One
Hello Rahul!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
i did deposit 2000 rupees and it has…
i did deposit 2000 rupees and it has got debited from my bank account and not yet credited to my icashone account.
April 10, 2026
Unprompted review
Reply from iCash.One
Hello Jaswanth!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
I was deposit 5000 INR 2 time one is on…
I was deposit 5000 INR 2 time one is on 28/03/2026 other one is on 10/04/2026 but both are failed not credit yet in my icash one wallet and balance debited from my bank account. No proper response from their side so please don't waste your money guys if you use it switch other wallet
April 10, 2026
Unprompted review
Reply from iCash.One
Hello Pradeep!
We sincerely apologize for the inconvenience this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your two deposit cases of INR 5,000 each and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.
Warm regards,
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