REAL:Delivery took 28days, all items were in one jewelry box wrapped in bubble wrap together. The 2yellow chains were meh, BUT I was very satisfied with the 5-layer VVS ring, its gorgeous!! Looks jus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I searched at least 5 different jewelry store for moissanite and ice cartel has the best prices and review videos online.. you can see yourself that the diamonds dance in the light.. I purchased a moi... See more
Company replied
Are you looking for a custom pendant or a high-quality moissanite chain ?, but aren't sure which jeweler to choose? IceCartel is the premier choice. Although I have not yet received my order, I am alr... See more
I recently purchased a moissanite tennis chain and bracelet bundle from Icecartel. The pieces shine a lot in the light and definitely give a clean luxury look without spending real diamond money.... See more
Company replied
Company details
- #86 of 147 best companies in Jewelry Store
About ICECARTEL.COM
Written by the company
IceCartel is the #1 moissanite hip hop jewelry brand in the world, trusted by over 1 million customers worldwide.
Our story began over 30 years ago in the New York Diamond District. We still cut, shape, and polish every piece in-house to ensure the highest level of craftsmanship and quality control.
We specialize in high-quality moissanite jewelry, lab diamond jewelry, and hip hop chains, bracelets, and rings designed for maximum shine and durability.
Worn by A-list artists including Rick Ross, Fivio Foreign, Rubi Rose, Rich The Kid, Trippie Redd, Lil Mosey, BigXthaPlug, Smokepurpp, and NELK, IceCartel is a leading name in hip hop jewelry culture.
Crafted by expert jewelers in the USA, our pieces feature premium VVS moissanite stones and high-grade materials. Whether you're looking for a Moissanite Cuban chain, Diamond Tennis chain, or iced out bracelet, we deliver luxury quality without the traditional retail markup.
Shop IceCartel:
IceCartel Official Website
Moissanite Chains Collection
Cuban Link Chains
Tennis Chains
Contact info
30 N Gould St, 82801, Sheridan, United States
- +1 212 203 0584
- support@icecartel.com
- icecartel.com
4.4
Excellent
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far everything has been going great…
So far everything has been going great looking forward to receiving the custom piece for my man. Briona has been amazing with communication I’m super excited.
June 5, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey there!
We are so glad to hear you are very pleased with our service. Your thoughtful feedback means a lot to our team, and thank you for your generous rating as well!
Knowing that you’re this happy and satisfied wth your custom piece with us is incredibly rewarding, and it motivates us to keep pushing the boundaries of what we can bring to our customers. We truly appreciate you taking the time to leave us your kind remarks.
Thank you so much for choosing us. Looking forward to serving you again! 💎✨
Making my first purchase
Making my first purchase. The price was great and looking forward to receiving it soon.
June 7, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Orlando!
We want to let you know we are excited for you with your first purchase!🙌 We're also glad to hear you had a great experience shopping wth us. Thank you so much for taking the time to leave a good review and a 5-star rating. We really appreciate it, and it means a lot to us as we always strive to grow and improve our service.
Thank you so much for choosing and supporting IceCartel. Looking forward to your next piece with us!💎
Easy to navigate the website and they…
Easy to navigate the website and they have many options and choices. 😊
June 5, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Stephen!
We appreciate and value your kind feedback and generous rating. We are also glad to know you had a smooth shopping experience on our website. Your insight means a lot to us, and we're glad you're happy with your experience with us.
If you need any help, please don't hesitate to reach out to us. We're always glad to help our customers.
Looking forward to serving you again at IceCartel!💎✨
Jewelry be on point
Jewelry be on point, stones sparkle like crazy. Shipping could be a bit faster, last piece of jewelry I bought took a little longer than expected, but other than that, it’s all good.
June 5, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Chris!
We are so delighted to hear you loved our product!🙌 Thank you so much for sharing your insights. It means a lot to us. We also appreciate you leaving us a 4-star rating along with your kind words.
Thank you so much for choosing and supporting IceCartel! If you need anything, please don't hesitate to reach out to us. We're always happy to help our customers.
We hope to see you again at IceCartel!🔥💎
Easy to understand
June 2, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Aiden!
It is good to know you had a smooth shopping experience with us, and we are delighted that you are satisfied with our service. It means a lot to our team as we strive to continually improve.🔥 Thank you so much for supporting and choosing IceCartel.
We look forward to seeing you again at IceCartel!💎✨
The customer service team has been very…
The customer service team has been very helpful and they have been extremely responsive.
June 4, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey there!
Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience. Your rating also means a great deal to our team. Thank you for being so supportive because it motivates us to keep delivering the highest quality and service!
We genuinely value your trust and look forward to serving you again soon.💎🙌
Amazing piece of jewelry
The watch I received is an amazing piece of jewelry. I’m giving four stars because I did not receive my GRA certificate.
May 27, 2026
Reply from ICECARTEL.COM
Hey Carlos,
We're so glad to hear you're completely satisfied with our jewelry! 💎 Your kind feedback and 4-star rating mean a lot to us. We truly appreciate your understanding as we shift towards more eco-friendly practices, which means we’ll no longer include GRA Cards.
Thank you so much for choosing and supporting IceCartel! If you ever need assistance, please feel free to contact us—we're always here to help.
We look forward to serving you again soon, IceCartel!🙌
Didn’t receive gra certified paper but…
Didn’t receive gra certified paper but watch looks real good and delivered on time.
May 27, 2026
Reply from ICECARTEL.COM
Hey Nick!
We're really glad to know you're highly satisfied with our Moissanite Watch! 💎 We appreciate and value your thoughtful feedback and rating. We want to thank you for your understanding as we transition to a more eco-friendly approach with our products, no longer including the GRA Cards. It means a lot to us to know you're glad with your experience with us.
Thank you so much for choosing us! If you need any help, please don't hesitate to reach out to us. We're always glad to help our customers.
Hoping to serve you again soon at IceCartel!🙌
Been trying to contact support team for…
Been trying to contact support team for 2 weeks and have yet to hear a response.
May 26, 2026
I searched at least 5 different jewelry…
I searched at least 5 different jewelry store for moissanite and ice cartel has the best prices and review videos online.. you can see yourself that the diamonds dance in the light.. I purchased a moissanite cross pendant.. Will have a large collection by the end of the year
June 2, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Lazandra,
We are so glad you found IceCartel and had a great experience shopping with us. We appreciate and value your kind feedback and 5-star rating. This means a lot to us to know you're glad with our products and service. We're also excited about your upcoming pieces; we know you'll definitely rock them!🔥
Thank you so much for choosing IceCartel! If you need any help, please don't hesitate to reach out to us. We're always glad to help our customers.
Looking forward to serving you soon at IceCartel!💎🙌
Reply from ICECARTEL.COM
Hey Vernon!
We're really glad to know you're highly satisfied with our service!✨ We appreciate and value your kind feedback and 4-star rating. This means a lot to us to know you're glad with your experience with us.
Thank you so much for choosing us for your Jewelry! If you need any help, please don't hesitate to reach out to us. We're always glad to help our customers.
Looking forward to serving you soon at IceCartel!🙌
REAL 100 <3
Absolutely thrilled with this company!!! Something you can actually imagine and it becomes tangible!!!!
May 28, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Charlotte!
Thank you so much for your incredible feedback; it truly means the world to us. 🙏
We’re absolutely thrilled to hear how much you loved your experience, and your words about turning imagination into something tangible really resonated with us. That’s exactly what we aim to do with every piece we create.
Knowing that you’re this happy with your order is incredibly rewarding, and it motivates us to keep pushing the boundaries of what we can bring to our customers.
We sincerely appreciate you for choosing IceCartel. Looking forward to serving you again! 💎✨
Reply from ICECARTEL.COM
Hey Elester!
We're really glad to know you're highly satisfied with our service!💎✨ We appreciate and value your kind feedback and generous rating. This means a lot to us to know you're glad with your experience with us.
If you need any help, please don't hesitate to reach out to us. We're always glad to help our customers.
Looking forward to serving you again at IceCartel!🙌
The size of the 5mm looks smaller in…
The size of the 5mm looks smaller in person
May 26, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Khalil!
Thank you for taking the time to leave us a review.🙏 We truly appreciate your feedback and your good rating. We hope to better meet your expectations with our jewelry sizes on your next purchase with us.
Looking forward to serving you again at IceCartel!💎✨
Easy to purchase
Easy to purchase. Fair prices and items are beautifully made
May 20, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey there!
Thank you so much for taking the time to share your thoughtful feedback and for your kind rating, as it truly means a lot to us. We’re so glad to hear you had a great experience and are happy with your pieces.🔥 Your support really motivates us to keep delivering the best in both quality and service.
We genuinely appreciate you choosing IceCartel, and we hope to serve you again soon! 💎✨
Look Good
Looks good, great reviews on Reddit, and I didn't break the bank!
May 28, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Daniel!
Thank you so much for your thoughtful and kind feedback!🙌 We truly appreciate you taking the time to leave us your generous review and high rating. We're thrilled to hear that you're satisfied and generally pleased with your purchase from us.
If you ever need assistance, please don't hesitate to reach out. We're always happy to support our customers.
Thank you for choosing us for your jewelry. We look forward to serving you again!💎
buy white
REAL:Delivery took 28days, all items were in one jewelry box wrapped in bubble wrap together. The 2yellow chains were meh, BUT I was very satisfied with the 5-layer VVS ring, its gorgeous!! Looks just like the photos. The seller reached out after my review &made things right. Customer service: 10/10, I appreciate their effort to resolve the issue. IF I EVER order again, I will choose white gold or silver, as the yellow chains looked a bit inexpensive to ME.
May 19, 2026
Reply from ICECARTEL.COM
Hey there,
Thank you for your generous rating!💙 We also want to thank you for taking the time to leave us your insightful feedback. We appreciate you bringing it to our attention. Hopefully, you will be more satisfied and glad with our products and service the next time you shop with us, as we continue to grow and improve.
We are also glad to know you had a great experience with our service. If you need help with anything or have questions, please do not hesitate to reach out. We're always available and glad to help our customers.
Looking forward to serving you soon at IceCartel!💎✨
Reply from ICECARTEL.COM
Hey Joseph!
Thank you so much for the 5-star review!🔥 We really appreciate you taking the time to share your positive experience with us and our service. We're glad to hear you enjoyed shopping with IceCartel. Your support and trust mean everything to us.
If you need any help, feel free to reach out. We're always here to help whenever it's convenient for you.
We look forward to seeing you again at IceCartel!💎
I recently purchased a moissanite…
I recently purchased a moissanite tennis chain and bracelet bundle from Icecartel. The pieces shine a lot in the light and definitely give a clean luxury look without spending real diamond money. The yellow gold finish looks great in person, and the moissanite stones have strong sparkle and pass a diamond tester.
I also appreciate that the jewelry is made with 925 silver instead of cheap alloy metal, so it feels more durable than a lot of fashion jewelry brands online. Customer service responded to my questions quickly, and the ordering process was smooth.
Overall, good option if you want a flashy everyday jewelry look at a more affordable price point.
May 26, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Randy!
It's truly delightful to hear you loved the Moissanite Chain and Bracelet you purchased from us. We are also grateful for your kind words and generous rating. It means a lot to us, and we value our customers' insights as we always aim to grow and improve our service. Thank you so much for choosing and supporting IceCartel!🔥
If you ever need help with anything, please don't hesitate to reach out to us. We're always available and happy to help our customers.
We look forward to serving you again!💎✨
This was a long time coming
This was a long time coming. I say this because for the past few years I've been looking for jewelry that would be solid, high quality and timeless. Little did I know I'd find a whole set. My jewelry set came delivered in hand after signature, that's when I knew it was official. Once I opened the box, an sky blue box was revealed, more excitement with depended breaths and increased heart rate. Then the jewelry was revealed upon opening the blue ice cartel jewelry box. The inside lined with black velvet with my jewelry carefully wrapped. Once in my hand, my jaw dropped, just like ice in my hands it was cold to the touch every inch of my necklaces covered. I'm in love 😘💕 the bracelet, the earrings. I didn't want to take it off. Best quality jewelry ever.
May 13, 2026
Reply from ICECARTEL.COM
Hey Aisha!
Wow! Thank you so much for your thoughtful and kind feedback!🙌 We truly appreciate you taking the time to leave us your generous review and high rating. We're thrilled to hear that you're satisfied and generally pleased with your purchase from us. It really means a lot to us to hear about your fantastic experience, as we always strive to ensure our customers get the best from us.
If you ever need assistance or help, please don't hesitate to reach out. We're always happy to support our customers.
We also sincerely appreciate your support for IceCartel. Thank you for choosing us for your jewelry. We look forward to serving you again!💙💎
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