REAL:Delivery took 28days, all items were in one jewelry box wrapped in bubble wrap together. The 2yellow chains were meh, BUT I was very satisfied with the 5-layer VVS ring, its gorgeous!! Looks jus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I searched at least 5 different jewelry store for moissanite and ice cartel has the best prices and review videos online.. you can see yourself that the diamonds dance in the light.. I purchased a moi... See more
Company replied
Are you looking for a custom pendant or a high-quality moissanite chain ?, but aren't sure which jeweler to choose? IceCartel is the premier choice. Although I have not yet received my order, I am alr... See more
I recently purchased a moissanite tennis chain and bracelet bundle from Icecartel. The pieces shine a lot in the light and definitely give a clean luxury look without spending real diamond money.... See more
Company replied
Company details
- #86 of 148 best companies in Jewelry Store
About ICECARTEL.COM
Written by the company
IceCartel is the #1 moissanite hip hop jewelry brand in the world, trusted by over 1 million customers worldwide.
Our story began over 30 years ago in the New York Diamond District. We still cut, shape, and polish every piece in-house to ensure the highest level of craftsmanship and quality control.
We specialize in high-quality moissanite jewelry, lab diamond jewelry, and hip hop chains, bracelets, and rings designed for maximum shine and durability.
Worn by A-list artists including Rick Ross, Fivio Foreign, Rubi Rose, Rich The Kid, Trippie Redd, Lil Mosey, BigXthaPlug, Smokepurpp, and NELK, IceCartel is a leading name in hip hop jewelry culture.
Crafted by expert jewelers in the USA, our pieces feature premium VVS moissanite stones and high-grade materials. Whether you're looking for a Moissanite Cuban chain, Diamond Tennis chain, or iced out bracelet, we deliver luxury quality without the traditional retail markup.
Shop IceCartel:
IceCartel Official Website
Moissanite Chains Collection
Cuban Link Chains
Tennis Chains
Contact info
30 N Gould St, 82801, Sheridan, United States
- +1 212 203 0584
- support@icecartel.com
- icecartel.com
4.4
Excellent
311 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time buying
This is my first time buying jewelry like this and from what I can see everything is going smoothe and there’s really no problem on the way
March 30, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Victor! Thank you for your first purchase with us. We appreciate you taking the time to leave a kind feedback. We’re glad to have you as our customer, and we hope you enjoy your new piece! Thank you for trusting and supporting us.
Looking forward to seeing you again at IceCartel soon!💎
Reply from ICECARTEL.COM
Hey Raul, sorry to hear that the item that you ordered didn't meet your expectations. We hope to give you a better experience next time!
The response I received wearing the…
The response I received wearing the necklaces was better than I could imagine.
March 20, 2026
Reply from ICECARTEL.COM
Hey Alize, We're very delighted to hear our product exceeded your expectations. It made our day to know you're beyond satisfied, and rocked the necklaces too! Thank you for taking the time to leave us a kind feedback and a generous rating.
See you again at IceCartel!💎
Love the product however getting my…
Love the product however getting my package wasn't so easy. Took way longer than necessary to get my package and had the pay extra to reroute my package to an alternate location to pick up my package due to 21 or older signature requirements. Wasn't very pleased by that.
March 19, 2026
Reply from ICECARTEL.COM
Hey Adrienne! We're glad to hear you loved our product. We appreciate your thoughtful feedback, as we strive to continually improve. Thank you so much for supporting us.
We look forward to seeing you again at IceCartel!💎
Reply from ICECARTEL.COM
Hi Samuel, we’re sorry we didn't meet your expectations. We are hoping to give you a better experience with us next time.
Solid work from the team working with…
Solid work from the team working with them was smooth.
March 27, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Charles!
It was a pleasure working with you as well. We're glad to hear you're satisfied with our products and service. It means a lot as we strive to grow and improve continually. Thank you for supporting us and looking forward to your next piece!
See you at IceCartel soon💎
Process was extremely easy no problems…
Process was extremely easy no problems everything is good to go!!! Will be back
March 27, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey AJ, we are really glad you had a good experience with us. We're excited for you on your new piece. We know you'll rock it! Thank you so much for taking the time to leave us a generous rating and kind feedback. Really appreciate it.
We're looking forward to see you again at Icecartel💎
Reply from ICECARTEL.COM
Hey Demoan!
Thank you for the 5-star rating! It really means a lot for us to know you had a great experience and loved our products. We hope to see you soon at IceCartel.
Excited for your new piece!💎
Only did 3 stars because they have been…
Only did 3 stars because they have been doing great with keeping me updated but I haven’t received my items yet to give an actual review. Will come back and do once I receive
March 27, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Lee, we appreciate you taking the time to leave a review for us. We truly value you as our customer. If you need anything, feel free to contact us anytime at Icecartel. 💎
Reply from ICECARTEL.COM
Hey Denilson, thank you for taking your time to leave a positive review on us. We are looking forward to seeing you again on Icecartel.
Have a great day!
Solid prices
Solid prices, advertising and community outreach. Building a strong foundation, while creating a family.
March 24, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey there! Thank you for your kind words and great rating. We really appreciate you as our customer, and we highly value your support. Looking forward to seeing you again at IceCartel!💎
The customer service is very good
The customer service is very good! Any questions or concerns they get back with you. The quality is very good! No complaints!
March 14, 2026
Reply from ICECARTEL.COM
Hey Thomas, thank you so much for your kind feedback. It means a lot to our team. We're glad you liked your piece, and looking forward to your next one with us!💎
I NEVER RECEIVED MY FREE CHAIN,I WAS ON…I never received my free chain,FedEx wouldn't leave my package I was working as a long distance tractor trailer driving.
I NEVER RECEIVED MY FREE CHAIN,I WAS ON THE ROAD WORKING AND FedEx wouldn't leave the package. I had to travel to a FedEx to pickup my package.
March 6, 2026
Reply from ICECARTEL.COM
Hi Ronald, we're sorry to hear we didn't match your expectations. We hope to give you a better experience next time!
Bought my first piece of moisenite......
Bought my first piece of moisenite jewelery from Ice Cartel over a year ago , after seeing Giancarlo Stanton with these gorgeous black diamond necklace in the world series. They had one just like it and although it was alot more money then there competitors (to which I regrettably made purchases after this one) , there jewelery is the only jewelery that honestly looks exactly the same a year later and I wear my necklace daily often not removing from my neck for a week at a time. It looks today just as bright and shiny as it did the day I purchased it and have never used anything but a mild soap and water to wipe it clean now and then. I get compliments constantly and made another quite pricey purchase today from Ice Cartel to upgrade last year's purchase. However I feel amazing about it and it's worth every penny as for the quality and being able to compare now there items against there top competitors,to which I can say with 100% honesty there is no competition and there prices are cheap when you look at the high quality and craftsmanship of there jewelery. This is what's hardest to find when making jewlerybpurchases especially online, and Ice Cartel has the market on lock!!! They stand alone with zero competition. Don't make the mistake like I did and even bother with any of there competition, because you get what you pay for.
March 23, 2026
Unprompted review
Reply from ICECARTEL.COM
Hi Courtney!
We really appreciate your kind words and are grateful to have you as our customer. Thank you for taking the time to leave us such a thoughtful review. Your feedback helps us grow and improve, and we’re glad you’ve had positive experiences with us. We're excited for your next pieces with us. We're looking forward to seeing you again at Icecartel.
Can't wait to see you rock a new piece!💎
Well don’t get me wrong I like the…
Well don’t get me wrong I like the jewelry,but on none of it is there a .925 stamp or 14k anywhere on any of my jewelry! I like to know that what I’ve got is actually silver or gold, even if it is plated it should still have it on there. The Cuban chain I got looks very nice as does the free silver Cuban chain I got! The bracelet is beautiful,but it’s mostly stones, but it’s beautiful! As I said the jewelry is nice, just wasn’t expecting jewelry without a stamp on it
March 10, 2026
Reply from ICECARTEL.COM
Hey John! Thank you for taking the time to leave us feedback. We're glad to hear you liked the jewelry, and we appreciate you as our customer. If you need help with anything, feel free to reach out to us!
Looking forward to seeing you again at IceCartel.💎
Been chill quick delivery times I’ll…
Been chill quick delivery times I’ll update it when I receive the piece for quality and what not
March 17, 2026
Unprompted review
Everything was easy to purchase
Everything was easy to purchase, easy smooth process
March 16, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Caleb, we're glad to hear you're satisfied with our service. We greatly value your feedback. Thank you for your purchase with us, looking forward to seeing you again!💎
Friendly and easy to reach customer…
Friendly and easy to reach customer service very helpful
March 4, 2026
My son wants his ears pierced for his…
My son wants his ears pierced for his 16th birthday! After searching for the best deal and quality, Icecartel popped up as a suggestion. I'm so glad it did! These are absolutely GORGEOUS and my child LOVES them!
March 10, 2026
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