REAL:Delivery took 28days, all items were in one jewelry box wrapped in bubble wrap together. The 2yellow chains were meh, BUT I was very satisfied with the 5-layer VVS ring, its gorgeous!! Looks jus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I searched at least 5 different jewelry store for moissanite and ice cartel has the best prices and review videos online.. you can see yourself that the diamonds dance in the light.. I purchased a moi... See more
Company replied
Are you looking for a custom pendant or a high-quality moissanite chain ?, but aren't sure which jeweler to choose? IceCartel is the premier choice. Although I have not yet received my order, I am alr... See more
I recently purchased a moissanite tennis chain and bracelet bundle from Icecartel. The pieces shine a lot in the light and definitely give a clean luxury look without spending real diamond money.... See more
Company replied
Company details
- #88 of 151 best companies in Jewelry Store
About ICECARTEL.COM
Written by the company
IceCartel is the #1 moissanite hip hop jewelry brand in the world, trusted by over 1 million customers worldwide.
Our story began over 30 years ago in the New York Diamond District. We still cut, shape, and polish every piece in-house to ensure the highest level of craftsmanship and quality control.
We specialize in high-quality moissanite jewelry, lab diamond jewelry, and hip hop chains, bracelets, and rings designed for maximum shine and durability.
Worn by A-list artists including Rick Ross, Fivio Foreign, Rubi Rose, Rich The Kid, Trippie Redd, Lil Mosey, BigXthaPlug, Smokepurpp, and NELK, IceCartel is a leading name in hip hop jewelry culture.
Crafted by expert jewelers in the USA, our pieces feature premium VVS moissanite stones and high-grade materials. Whether you're looking for a Moissanite Cuban chain, Diamond Tennis chain, or iced out bracelet, we deliver luxury quality without the traditional retail markup.
Shop IceCartel:
IceCartel Official Website
Moissanite Chains Collection
Cuban Link Chains
Tennis Chains
Contact info
30 N Gould St, 82801, Sheridan, United States
- +1 212 203 0584
- support@icecartel.com
- icecartel.com
4.4
Excellent
317 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Always the best in the market
Always the best in the market, if yall want quality this is the correct place
April 13, 2026
Reply from ICECARTEL.COM
Hey Emilio!
It made our day to know you had a great experience with us, we appreciate your kind words and high rating. Thank you so much for trusting and supporting us.
See you soon at IceCartel, we're excited for you on your new piece with us!🔥💎
Great quality shipping questions were…
Great quality shipping questions were answered. Prices could be better with some
Freebies but overall good pieces.
April 15, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Tarminder, thanks for the 4-star rating! We appreciate your thoughtful feedback on us as we strive to grow and improve our services continually. We are delighted to hear that we have met your expectations and that you had a good experience with us.
We're excited to see you again at IceCartel.💎
Reply from ICECARTEL.COM
Hey Darius!
Thanks for your generous rating! We are glad we met your expectations, and we're really grateful to have you as our customer. Looking forward to seeing you again at IceCartel!💎
Reply from ICECARTEL.COM
Hey Jason! We really appreciate the 5-star rating! It means a lot for us to know you had a great experience with our product. We hope to see you soon at IceCartel.
Looking forward to your new piece!💎
Reply from ICECARTEL.COM
Hey Marcus!
We’re so happy to hear that you had a great experience with our service. Thank you for your support and for leaving us feedback. We hope to see you again soon! 💎
Great customer service and and great…
Great customer service and and great deals
April 13, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey there!
Thank you for your kind words; it means a lot to us. We also really appreciate the generous rating you gave. It motivates our team as we strive to grow and keep on improving. We look forward to seeing you with IceCartel soon! 💎
I did some research before purchasing and it was worth it.
I did some research before purchasing and I couldn’t be happier. The quality is incredible and I shipping speed is insane. I can’t wait to order again.
April 10, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Sarah! We're really glad you found us and had a great experience shopping. Really appreciate your high rating and kind feedback; it means a lot to us, as we're always working to grow and improve. We're also excited about your next pieces with us.
See you soon at IceCartel! 💎
Good
quality of bracelet was great; simple but neat packaging and was given a free gift
December 29, 2025
Unprompted review
Reply from ICECARTEL.COM
Hey there! We're happy to know you had a good experience with us. Thank you so much for your kind words. It really means a lot to know that you loved the quality of our products. We look forward to serving you again at IceCartel!
Product arrived with no issues and…
Product arrived with no issues and looks great! I most definitely will shop again with Ice Cartel
April 3, 2026
Reply from ICECARTEL.COM
Hey Rantrell, we are thrilled to hear about your great experience with our product. We also appreciate you taking your time to leave us a kind feedback, it’s always a pleasure to serve customers like you. Thank you so much for you support, we're looking forward to serving you again soon!💎
Overall good experience shopping with…
Overall good experience shopping with icecartel. overall looks and price are amazing, but needs work on quality control. I say this, because a necklace I received came with a deformed latch.. I did fix this on my own and it was just fine after.
Overall, 4/5!
April 2, 2026
Unprompted review
Reply from ICECARTEL.COM
Hi Lindsay! Thank you for your thoughtful feedback. We greatly appreciate you taking the time to express your thoughts about us. We are always striving to improve and better our service. Looking forward to your next piece with us!💎
Reply from ICECARTEL.COM
Hey there! Thank you for your first purchase with us. We’re glad to have you as our customer, and we hope you enjoy your new piece! Looking forward to seeing you again at IceCartel soon!
With me my experience redwood company…
With me my experience redwood company stayed in touch and the jewelry stayed in touch with me and they're making my design I have no complaints I love my peace it was better than what I thought it was going to be
April 9, 2026
Unprompted review
Reply from ICECARTEL.COM
Hi Wesley! Glad to know you loved your new piece with us. We appreciate your kind words and are grateful to have you as our customer. We are delighted to know that we met and even exceeded your expectations. Your feedback helps us grow and improve, and we’re so happy to know that you’ve had positive experiences with us.
Looking forward to your next one!💎
I’ve made a handful of purchases from…
I’ve made a handful of purchases from IceCartel and so far so-good. Cat complain. The pricing is pretty decent and I think their jewelry pieces look the best out of what I’ve seen from other sites.
April 8, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey there, thank you for taking the time to leave a review and for the generous rating. We highly value your trust in us with your jewelry pieces, and it made our day to know that you are satisfied with our products. We really appreciate your kind feedback.
Hoping to see you again at IceCartel!💎
No returns at all allowed
March 30, 2026
Reply from ICECARTEL.COM
Hi Kevin, we're sorry our service didn't meet your expectations. We are hoping to give you a better experience next time!
Quick and reliable
The Chains showed up quick and customer support was extremely helpful I messed up with an order and they were quick to help and fix it and I really appreciate it. 🙏🏽
March 19, 2026
Reply from ICECARTEL.COM
Hey Daniel! We're happy to know your appreciation of our service; it means a lot to us. Looking forward to seeing you again at IceCartel!
My pendant looks amazing
My pendant looks amazing, I get nothing but complements, thanks
October 16, 2025
Unprompted review
Reply from ICECARTEL.COM
Glad you like it! We appreciate your feedback!
Was a great experience customer service…
Was a great experience customer service was on point quality came out perfect. I love my chain and my pendant. One of one idea inspired by one and only IceCartel.
March 20, 2026
Reply from ICECARTEL.COM
Thank you for your kind words Demario. We are glad to have you as our customer.
Good Product
The chain I ordered is very nice and well made. Shines brilliantly. I will order from them again.
I’ve seen mixed reviews and the reason for that is because the website advertises that orders in stock get shipped out the same day the order is placed, which raises the expectation. In my case, it was advertised the item was in stock on the website but it took a month for the chain to ship out. I was slightly disappointed but taking into account that it is a nicely made piece, it makes sense that orders like this take time to fulfill.
Ice Cartel was very responsive and transparent to any questions I asked, which made the process a bit more bearable.
I would suggest that maybe the company not advertise the expediency of their products so blatantly just so they prevent any discontent from their customers.
8/10 experience. I love the piece and I suggest to anyone looking for moissanite pieces to go through Ice Cartel!
March 25, 2026
Reply from ICECARTEL.COM
Hi Rayne!
We highly appreciate your thoughtful feedback, and we’re really glad you had a great experience with us. We also value your recognition of our team’s responsiveness, as we always aim to be as transparent and helpful as possible. Your kind words means a lot to us and helps us improve.
Looking forward to seeing you on IceCartel again!
Amazing pieces and quality never lacks
Amazing pieces and quality never lacks! 🔥🔥 I always keep coming back for more..
April 1, 2026
Unprompted review
Reply from ICECARTEL.COM
Hi Daniel! Your feedback just made our day. We're glad to know you're loving the jewelry. Thank you so much for supporting us and we are excited for you on your next pieces with us!💎
I love ice cartel it's great jewelry…
I love ice cartel it's great jewelry the people are great the service is great the jewelry is excellent and I think everyone should continue shopping there if they have it much love.
April 4, 2026
Unprompted review
Reply from ICECARTEL.COM
Hey Duvalle, Glad to hear you loved the jewelry!
We appreciate you taking the time to share your kind feedback and trust in us. We're really grateful to have you as our customer. Thank you so much for your support, and we look forward to seeing you again on IceCartel soon.
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