While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.4

Bad

TrustScore 1.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Out to make money from customers

Very unhappy with icenet. As a new customer, during the first months of having a new subscription with them, I managed to mistakenly rack up huge charges. Unlike all other telephone companies, they do not notify you in any way when you go over your allowance, meaning you only get the horrible surprise in the bill at the end of the month. Also unhappy with the customer service I received whilst contacting them about this.

September 15, 2016
Unprompted review
Rated 1 out of 5 stars

cheap but nasty

got hit with a massive roaming bill (>700kr) because they switched my phone over to a satellite network without telling me when I went abroad. Customer service didn't care to help and were very rude.
They recently did a botched company wide upgrade to a new sim card which, they never sent me, so they basically just cut my phone off.

May 23, 2016
Unprompted review
Show reviews in all languages. (37 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look