Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always my go to for heat/ice packs, has been for many years. Good quality, great range, reliable company, packed well, delivered fairly quickly. Never had issues. Would recommend.
Company replied
I have only recently found this Company, but I am so glad i have! The range they have is amazing, I am now using the cooling patch which comes in a pack of 4! They are brilliant and a reasonable price... See more
Company replied
Excellent customer service during the purchase no issues Bought this product following knee replacement surgery the previous week on the recommendation of the hospital physio. Choose the elect... See more
Company replied
Company details
- Physiotherapy Equipment Supplier
- First Aid Station
- Massage Therapist
- Medical Supply Store
- Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
448 reviews
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Reply from Icepacks4less
Hello Ed,
Thank you for your order & your review. I'm so sorry to hear this feedback. It would seem you have received a faulty product.
Please note we have a 30-day no-quibble guarantee, where we will provide you with a full refund, the option to credit your account or send replacement goods. Please call our sales team on 0800 177 7118 so we can resolve this issue for you.
Kind Regards,
IcePacks4Less Customer Service Team
Easy to use site with quick delivery
The site is very easy to use to find what you require, quick with delivery.
Being able to pay by invoice is an advantage.
Making a payment is also easy.
I was very happy with the service
August 23, 2023
Reply from Icepacks4less
Thank you for the review, hope to see you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
Good quick service thank you.
August 20, 2023
Reply from Icepacks4less
Thank you for the review, Chris.
Hope to see you again soon. Take care!
Kind Regards,
IcePacks4Less Customer Service Team
Does what it says
August 13, 2023
Reply from Icepacks4less
Thank you for the review, hope to see you again soon!
Take care, Jenny.
Kind Regards,
IcePacks4Less Customer Service Team
The motor is a bit on the noisy side.
The motor is a bit on the noisy side.
It is ice water used and not ice, but last longer than usual depending on the quantity of ice.
However you're tethered to it for the duration.
The fuller you fill it the shorter the pump have to work per cycle.
August 6, 2023
Reply from Icepacks4less
Thank you for your feedback.
It's great to hear that you've observed the longevity of the cooling effect based on ice quantity and how the pump's workload varies with the fill level. We understand that the noise level of the motor is a consideration, and we'll take this into account as we continue to provide products that align with our customers' preferences.
If you have any further questions, feedback, or require assistance, please don't hesitate to get in touch.
Kind Regards,
IcePacks4Less Customer Service Team
Great product and speedy delivery
Great product and speedy delivery. Will use again for any first aid products.
August 8, 2023
Reply from Icepacks4less
Thank you for the review, Gavin.
Hope to see you again soon. Take care and have a great day!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for the review, Simon.
Take care and have a great day!
Kind Regards,
IcePacks4Less Customer Service Team
Just what I required
July 23, 2023
Reply from Icepacks4less
Thank you for the review, Sandie.
Take care and have a great day!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Wonderful to hear, Jennifer. Thank you so much for taking the time to review us.
Kind Regards,
IcePacks4Less Customer Service Team
I'm happy with the arrival of the…
I'm happy with the arrival of the product, and it does the job. Thanks
July 16, 2023
Reply from Icepacks4less
Thank you for your review, Sophia.
Hope to see you again soon. Take care!
Kind Regards,
IcePacks4Less Customer Service Team
Quick delivery and great product
July 12, 2023
Reply from Icepacks4less
Thank you for your review, Susan.
Hope to see you again soon. Take care!
Kind Regards,
IcePacks4Less Customer Service Team
Not really what I expected
Made the mistake that the support could be cooled given the web site name.
Not really what I needed but it helps
July 10, 2023
Reply from Icepacks4less
We are sorry to hear this. We can see you have purchased our Knee Support. This helps to relieve symptoms of strains, sprains and arthritis and has an integrated silicone gel cushion to support the patella.
Our customer service team would be happy to assist you if you wish to order something more suitable for your needs. Just email us at sales@icepacks4less.co.uk and we can answer any product questions.
Kind Regards,
IcePacks4Less Customer Service Team
First Class as always
July 5, 2023
Reply from Icepacks4less
Thank you for your review, Martin. Hope to see you again soon. Take care!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
That's great to hear! Thank you for your review, and we hope to see you again soon.
Take care!
Kind Regards,
IcePacks4Less Customer Service Team
Good price 👍 excellent delivery 👏
Good price 👍 excellent delivery 👏
Brilliant quality product!!!!!
June 29, 2023
Reply from Icepacks4less
Thank you so much for taking the time to review us & we hope to see you again, Lucy.
Kind Regards,
IcePacks4Less Customer Service Team
First class service and delivery
June 21, 2023
Reply from Icepacks4less
Thank you for your review, Kenneth.
Hope to see you again soon. Take care!
Kind Regards,
IcePacks4Less Customer Service Team
Fast delivery and excellent product
June 21, 2023
Reply from Icepacks4less
Thank you for the 5 * review. Hope to see you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
Quick delivery of a quality product
June 11, 2023
Reply from Icepacks4less
Thank you for the review, Stephen.
Hope to see you again soon, take care and have a great day!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for the review.
Take care and have a great day!
Kind Regards,
IcePacks4Less Customer Service Team
Fast and efficient service
June 11, 2023
Reply from Icepacks4less
Thank you for the review, Vivienne.
Happy to hear. We hope to see you again soon.
Take care and have a great day!
Kind Regards,
IcePacks4Less Customer Service Team
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