Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always my go to for heat/ice packs, has been for many years. Good quality, great range, reliable company, packed well, delivered fairly quickly. Never had issues. Would recommend.
Company replied
I have only recently found this Company, but I am so glad i have! The range they have is amazing, I am now using the cooling patch which comes in a pack of 4! They are brilliant and a reasonable price... See more
Company replied
Excellent customer service during the purchase no issues Bought this product following knee replacement surgery the previous week on the recommendation of the hospital physio. Choose the elect... See more
Company replied
Company details
- Physiotherapy Equipment Supplier
- First Aid Station
- Massage Therapist
- Medical Supply Store
- Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
445 reviews
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Reply from Icepacks4less
Wonderful to hear. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Really effective products
November 22, 2023
Reply from Icepacks4less
Thank you so much! Wonderful to hear, Lindy. We hope to see you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
Could do with selling smaller ice packs, perhaps half the size
Quick delivery, quality looks good
November 15, 2023
Reply from Icepacks4less
We hope to see you again, Stephen! Thanks for your review.
Kind Regards,
IcePacks4Less Customer Service Team
No fuss ordering/delivery
No fuss ordering/delivery. "Did what it said on the tin". This is becoming ever more exceptional in today's world.
November 9, 2023
Reply from Icepacks4less
Fabulous to hear this feedback, Dave. Thank you for your review.
Kind Regards,
IcePacks4Less Customer Service Team
Excellent service and very quick delivery
Excellent service and very quick delivery. Items arrived within 2 days. Items were exactly as described.
October 24, 2023
Reply from Icepacks4less
Fantastic to hear, Huw. We hope to see you again in the future.
Kind Regards,
IcePacks4Less Customer Service Team
Quick efficient from order to delivery
Very quick in processing the order to when I received it.
October 24, 2023
Reply from Icepacks4less
Wonderful to hear, Susan. We hope to see you again!
Kind Regards,
IcePacks4Less Customer Service Team
Wonderful for Pain relief
Prompt delivery. Excellent product. Easy to use. Very effective. Highly recommend
October 23, 2023
Reply from Icepacks4less
Thank you so much for taking the time to review us, Jill. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Fair price and fast delivery
October 18, 2023
Reply from Icepacks4less
Wonderful to hear, Sonya. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fantastic to hear, Roy. We hope to see you again!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Wonderful to hear, Malcolm. Thank you for your review & we hope to see you again!
Kind Regards,
IcePacks4Less Customer Service Team
On time delivery and a good price
October 6, 2023
Reply from Icepacks4less
Fantastic to hear, Ron. We're happy to hear you are pleased with your order.
Kind Regards,
IcePacks4Less Customer Service Team
The exerience was not "great"and you…
The exerience was not "great"and you shoulf not try to "lead" the reviewer. It was as one would expect when purchasing a relatively expensive item. It arrived promptly and effectively ices the knee. It is a little "Basic" in terms of operation; but it does the job. An on/off switch would better and a connecting tube that is articulated at both ends would allow assembly and dismantling much easier.
October 6, 2023
Reply from Icepacks4less
Hello Stuart,
Thank you for your review. We're sorry to hear that your experience with us was not great but are very glad to hear that it was delivered promptly and that it has helped. Thank you for the feedback regarding the product, I will be passing this on so we can review it.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Wonderful to hear, Ian. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Great to hear this.
Hope to see you again!
Kind Regards,
IcePacks4Less Customer Service Team
well made but very heavy
very fast delivery
product very well made
however pruduct for knees is very heavy
I am a light weight female and felt it could damage my knees if I walked around using - even laying down it is heavy
if product could be mde using less liquid it would be lighter and maybe more pliable
September 14, 2023
Reply from Icepacks4less
We are sorry to hear this, Lola.
If you require any advice or wish to exchange it for a different product, please don't hesitate to reach out. Our sales team would be happy to help. Simply email us at sales@icepacks4less.co.uk
Thank you and we hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Quick and easy ordering and delivery
September 12, 2023
Reply from Icepacks4less
Thank you for the review, hope to see you again soon.
Take care!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for the review, Heidi.
Hope to see you again soon. Take care!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Hello Ed,
Thank you for your order & your review. I'm so sorry to hear this feedback. It would seem you have received a faulty product.
Please note we have a 30-day no-quibble guarantee, where we will provide you with a full refund, the option to credit your account or send replacement goods. Please call our sales team on 0800 177 7118 so we can resolve this issue for you.
Kind Regards,
IcePacks4Less Customer Service Team
Easy to use site with quick delivery
The site is very easy to use to find what you require, quick with delivery.
Being able to pay by invoice is an advantage.
Making a payment is also easy.
I was very happy with the service
August 23, 2023
Reply from Icepacks4less
Thank you for the review, hope to see you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
Good quick service thank you.
August 20, 2023
Reply from Icepacks4less
Thank you for the review, Chris.
Hope to see you again soon. Take care!
Kind Regards,
IcePacks4Less Customer Service Team
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