Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always my go to for heat/ice packs, has been for many years. Good quality, great range, reliable company, packed well, delivered fairly quickly. Never had issues. Would recommend.
Company replied
I have only recently found this Company, but I am so glad i have! The range they have is amazing, I am now using the cooling patch which comes in a pack of 4! They are brilliant and a reasonable price... See more
Company replied
Excellent customer service during the purchase no issues Bought this product following knee replacement surgery the previous week on the recommendation of the hospital physio. Choose the elect... See more
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Company details
- Physiotherapy Equipment Supplier
- First Aid Station
- Massage Therapist
- Medical Supply Store
- Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
445 reviews
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Excellent service and very speedy…
Excellent service and very speedy delivery. Would have been 5 stars but you might want to improve to a more sturdier packaging though as box with products inside had collapsed/ripped open.
April 7, 2025
Reply from Icepacks4less
Thank you! We appreciate your comments on this and we will certainly pass this back to the sales team to chase this with the courier. Thank you for the review and we hope to see you again soon, Chris.
Kind Regards,
IcePacks4Less Customer Service Team
Amazing customer service
Fantastic shop and amazing customer service. My order came very quickly and when I had a minor issue the customer service was super quick to reply and fixed it immediately! Would definitely buy here again.
March 24, 2025
Reply from Icepacks4less
We’re thrilled you’re happy – thanks for trusting us, Kamila. Our team will be over the moon reading this!
Kind Regards,
IcePacks4Less Customer Service Team
Great service as always 👍
March 26, 2025
Reply from Icepacks4less
We’re grateful for your feedback! Looking forward to serving you again.
Kind Regards,
IcePacks4Less Customer Service Team
Good customer service
March 24, 2025
Reply from Icepacks4less
Quality is what we strive for, and we’re thrilled to hear we delivered! Thanks again, Anon.
Kind Regards,
IcePacks4Less Customer Service Team
Excellent Product
I have just had a knee replacement and this Aircast cuff and bucket with the lid that plugs in to the electric which applies pressure to the cuff to keep the cold water around your joint has really helped me out. I use it every two hours for half an hour, this has really reduced the swelling and pain. I would recommend this as it has genuinely helped to reduce pain and swelling.
March 21, 2025
Reply from Icepacks4less
Wow! Thank you so much for this excellent review, Maximus. We are thrilled to hear you love the product and hope you make a full, speedy recovery.
Kind Regards,
IcePacks4Less Customer Service Team
Happy experience.
Swift delivery. I made the mistake of ordering the wrong sized cuff. One phone call later, and the item arrived the next day. the person that I spoke to was very efficient, polite and friendly.
All in all , it was a pleasure to have dealt with them.
March 18, 2025
Reply from Icepacks4less
Thanks a ton for your awesome review, David. We are glad that we could get everything sorted for you and we hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Delivery was very quick once ordered
Delivery was very quick once ordered. I had a slight problem applying the 5% discount on the website.
March 14, 2025
Reply from Icepacks4less
Hi Alexander, thank you so much for leaving us a review.
We’re thrilled to hear you’re happy with your order! We also want to sincerely apologise for the issue with applying the 5% discount on the website. To make it right, we’ve refunded the 5% discount to the same payment method you used for your order.
Thank you for your understanding.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We love hearing this! Speed and quality go hand in hand for us - thank you for your review, David.
Kind Regards,
IcePacks4Less Customer Service Team
Excellent Service
February 14, 2025
Reply from Icepacks4less
We’re so pleased to hear our team provided you with excellent service! Thanks for your kind words.
Kind Regards,
IcePacks4Less Customer Service Team
Ordered 2 Koolpaks yesterday afternoon
Ordered 2 Koolpaks yesterday afternoon, delivered today. Very good product for the low price, very impressed customer and would not hesitate to recommend. Thanks for the great service.
February 22, 2025
Unprompted review
Reply from Icepacks4less
Your feedback is greatly appreciated, Gary! Thank you for choosing us - we look forward to serving you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
That's what we love to hear! Brilliant news! Thank you for this feedback, Shaun.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fabulous to hear. Thank you so much for taking the time to review us. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Very good product well made
Very good product well made. Very well packaged and came quickly.
January 20, 2025
Reply from Icepacks4less
We’re so happy you’re satisfied with our service. Your feedback makes our day, Krystyna.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fantastic to hear, Chris. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for your support, Elaine! We’re so pleased to have delivered as promised.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We’re so glad to hear your delivery went smoothly - your satisfaction is our priority, James!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thanks for sharing your experience, Karen! We’re thrilled to hear everything went smoothly.
Kind Regards,
IcePacks4Less Customer Service Team
Great product and quick delivery at a…
Great product and quick delivery at a reasonable price..
November 20, 2024
Reply from Icepacks4less
Your trust in us means everything - thank you for your glowing review, Keith!
Kind Regards,
IcePacks4Less Customer Service Team
Excellent pain relief following knee…
Excellent pain relief following knee replacement
November 18, 2024
Reply from Icepacks4less
It’s wonderful to know you’re happy with our products - thank you for this great review!
Kind Regards,
IcePacks4Less Customer Service Team
Helpful customer service and an…
Helpful customer service and an excellent delivery service in under 12 hours from start to finish,well done!!
November 14, 2024
Reply from Icepacks4less
Great customers like you make our job a joy - thank you for your kind words, Gary!
Kind Regards,
IcePacks4Less Customer Service Team
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