IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more
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Review summary
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I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more
answer to my questions have been answered in few minutes, and solutions were clear and know how to proceed in the future
I’ve had a wonderful experience with Nelly. She’s been very helpful with all my questions and has solved my needs perfectly. Thank you so much again for your kind help.
Company details
Written by the company
IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.
Contact info
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically takes over 1 month to reply
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I needed some help to access my account…
I needed some help to access my account after losing access to my phone number. The customer support helped me very fast. Very helpful and good support✅🫡
July 17, 2026
Unprompted review
the customer service Is very ready to…
the customer service Is very ready to answer, they helped me so much
July 17, 2026
Unprompted review
customer support
Thank you very much for your support and for resolving my issue so quickly.
I really appreciate the efficiency and professionalism of your assistance.
The problem was solved within just a few minutes, and I’m very satisfied with the service provided.
Thanks again for your help.
July 16, 2026
Unprompted review
Really helpfull
July 16, 2026
Unprompted review
Great EU platform
Great trading platform with reliable service.
I’ve had no issues with deposits, trading, or withdrawals.
July 16, 2026
Unprompted review
I am very satisfied with the assistance…
I am very satisfied with the assistance provided; I received quick, precise, and above all clear help in explaining exactly how to resolve the issue. Excellent.
July 16, 2026
Unprompted review
Great customer support experience
Great customer support experience! I had a question about my account verification status, and the agent was quick, friendly, and helpful. My account was verified right after our chat. Thank you!
July 15, 2026
Unprompted review
Support service is really…
Support service is really good.responsible and fast👍🏻
July 15, 2026
Unprompted review
Fast replies👍
July 15, 2026
Unprompted review
Fast reply when the help was needed
July 15, 2026
Unprompted review
ICMarkets and their great support
I initially started trading with IC Markets the normal way, demo then live.
In the process of working myself up to a live account I had to talk to support a few times and I have really found them to be polite, patient, honest and helpful.
I always contact them via the live chat and within minutes I have someone on the other end talking to me and answering my questions. What I was surprised about is the honesty that came with the answers. Took me from looking for another broker to deciding to stick with IC Markets
July 15, 2026
Unprompted review
I had an issue opening a new MT5 Raw…
I had an issue opening a new MT5 Raw Spread account because of some old empty accounts on my profile. I contacted the live chat support and they resolved my problem in less than 2 minutes. The agent was very helpful, polite, and professional. Great customer service!
July 15, 2026
Unprompted review
Good experience
Good experience. Answered and helped to every question i had.
July 14, 2026
Unprompted review
professional customer service
Thank you, the help was immediate and professional, I appreciate that my time is treated with respect, I can gladly recommend the platform and customer service! :)
July 14, 2026
Unprompted review
Quick and helpful chat support
First time I needed chat support from ICMarkets team and they quickly solve my issue. Thanks specifically to Nelly for the support.
July 14, 2026
Unprompted review
Very good customer service
Very good customer service, was very helpful and quick to help me out, can really recommend this
July 14, 2026
Unprompted review
Quick response
Contact was fast, no back and fourth with an AI bot that cannot help and needs 20 different messages till he contacts you with the real agent that is able to help and take a look, information provided was clear and reliable
July 14, 2026
Unprompted review
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