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IC Markets (EU) Ltd Reviews 

4,260
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,198 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer support team provides exceptionally fast and helpful assistance, ensuring that all inquiries are answered almost immediately. Many people appreciate the friendly, professional, and knowledgeable staff members who go out of their way to resolve questions within just a few minutes. Consumers also note that the trading platform is exceptionally simple to use, highly user friendly, and features a very smooth account opening process. Reviewers strongly recommend the broker for its reliable service, clear communication, and efficient handling of both small and large challenges. Users consistently highlight the live chat feature as a major plus for getting prompt solutions.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting quick responses and professional... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing customer support agents as helpful,... See more

Response time

Consumers find response times to be extremely positive and efficient. Reviewers consistently report that... See more

Service

People report positive experiences with service, highlighting a strong consensus on reliability and... See more

User experience

Customers had positive experiences with user_experience, highlighting a simple, convenient, and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Rated 5 out of 5 stars

I’ve had a wonderful experience with Nelly. She’s been very helpful with all my questions and has solved my needs perfectly. Thank you so much again for your kind help.

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(4,260)

2,799 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Support!

I really like very good work of support. They work veeery fast almost instant so I can solve my problem very quick. Good job!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

I rarely have to contact support

I rarely have to contact support, because things just work. However, I had to update some documents and it was all done, problem free in under 5 minutes - PERFECT!!!

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Instant Support

Genuinely got logged out of my account started panicking and thought someone change the authenticator 2fa but they quickly reset and let me in my account and saw everything was fine. W company

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Using IC Markets for a few months

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and responsive. When I contacted them with a question, I received a helpful answer within minutes.

June 18, 2026
Unprompted review

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