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icon (formerly BeanBagBazaar) Reviews 

14,571
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and explain that their online orders arrive promptly in secure packaging and pristine condition. Many consumers also mention the premium quality of the materials, noting that these large bean bags are exceptionally comfortable, supportive, and robust for daily household use. However, some people mentioned difficulties with filling the chairs or reported that the fabric split shortly after initial use. A few reviewers also felt that the items lost their original shape over time or did not fully meet expectations regarding size and consistency.

What people talk about most

Product

Consumers find product to be positive, highlighting high comfort and great quality. Reviewers frequently... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and often on... See more

Quality

Reviewers mention positive feedback about quality, praising the durable materials and comfortable design.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing orders is... See more

Service

People report high satisfaction with the service, highlighting exceptional support and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality of the children's bean bag and foot stool was brilliant and was really reasonable in price. Sometimes bean bags are half empty and sag, but not the case with this....its full of filling, makin... See more

Company replied

Rated 5 out of 5 stars

We ordered the beanbag and footstool after borrowing my sisters version of both. An absolute godsend, nice and firm, great quality fabric and the backrest suports the spine beautifully. Arrived in a b... See more

Company replied

Rated 5 out of 5 stars

From start to delivery it was easy, The item arrived on time, I noticed that you have to put the separate bag of polystyrene ball in to make the chair really firm it wasn't difficult but it was a bal... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, material quality is great, and size is ideal for adult. Only minor point is I feel the beanbag could be a little bit fuller. But that’s just me. Otherwise exactly as described Up... See more

Company replied



Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Manufacturer
  5. Garden Furniture Shop

Written by the company

Comfort isn’t just the squish of a bean bag. It’s the way a cushion makes you smile when you walk into a room. It’s a perfectly arranged shelf. Or your favourite mug. Comfort isn’t just something that’s tactile, it’s emotional too. A thoughtfully chosen piece reflects you your taste, your memories, your everyday rituals. And that’s what we design for comfort you can feel, and comfort that makes you feel like you’re home.

We're a B Corp™

Written by the company

Plenty of businesses say they’re doing things the right way. We asked someone independent to come in and take a proper look at how we run ours.
We believe in making things properly, treating people well, and not cutting corners just because we can. Becoming a certified B Corp is an important milestone for us. It’s independent recognition that we’re building the business the right way, with accountability for how we design products, run our supply chain, and treat the people around us. For us, it isn’t the finish line. It’s a commitment to keep raising the bar.

FREE next day delivery ⚡

for all UK mainland customers

Get free next day delivery on your order if you're shopping from a UK mainland postcode. Exclusions apply. See website FAQs for more details.

Contact info

Beanbags, but better 🫧

Structured designs, premium fabrics, maximum comfort.

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(14,571)

1,157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The beanbag is a perfect large size and…

The beanbag is a perfect large size and is very good quality and is very comfy my mum and grandchildren love it as a seat in my Mums bedroom

June 17, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Shane,

Thank you so much for your review!

We love seeing how our bean bags look in your space - don’t forget to tag us on socials, @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

I bought a bean bag for my grandson’s…

I bought a bean bag for my grandson’s 10th birthday, he was delighted with it. Ordering was simple and delivery arrived when promised

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your grandson is enjoying their bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Delivery service.

Delivery service.
What i ordered was what I got

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Great bean bag bought for grandson as…

Great bean bag bought for grandson as birthday present. Excellency service. Thank you

May 29, 2026
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Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your grandson is enjoying their Bazaar Bag® Indoor-Outdoor Giant Bean Bag - Blue - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Excelent product.strong

Excelent product.strong. great colour Teal.
Great value ..perfect.

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey John,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Excellent customer service and a good…

Excellent customer service and a good quality produbt

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your review ☺️

We're so pleased our Comfy Team could help resolve everything for you.

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

All in all good

Good product, fast delivery, all in all a good shopping experience.

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 4 out of 5 stars

Product was really well made and using…

Product was really well made and using good material.

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks so much for your review – your feedback helps us keep improving our service and our products.
If there’s anything we can do to make this a 5 star review, please let us know at sales@beanbagbazaar.co.uk.

Have a great day,
The icon Comfy Team

Rated 5 out of 5 stars

My second purchase of a beanbag

My second purchase of a beanbag. Exceptional service, speedy delivery and perfect product. My kids love their beanbags. They are just the right shape/size and the covers (both corduroy) are lovely. Couldn't recommend more highly. And really good value for money.

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your kids are enjoying their bean bags - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Good service hassle free

Good service hassle free

March 26, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

From start to delivery it was easy

From start to delivery it was easy, The item arrived on time, I noticed that you have to put the separate bag of polystyrene ball in to make the chair really firm
it wasn't difficult but it was a ball ache , Note: do the filling outside this will stop any stray poly balls sticking to anything it gets in contact with.

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Martin,

Thank you so much for your lovely words. We’re so glad you’re part of the #iconHome Cosy Club! ❤️

Have a brilliant day,
The icon Comfy Team

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Marie-Luise,

Thank you so much for the kind feedback! We’re so happy to hear your bean bag has found its happy place.

We’d love to see how you've styled it over on Instagram - @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Quality Bean Bags

Quality Bean Bags - I ordered two bean bags and they both arrived really fast. Excellent quality and the perfect size for a small bedroom and living room. I highly recommend.

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you for your feedback! We’re so glad you’re happy with your order ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Good quality material

Good quality material. Been using for a while.
More Beans can be added to make it more comfy

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so glad to hear your order has brought comfort into your space.
Thank you for your kind feedback – it truly means a lot ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Chair covers are perfect & comfy

Chair covers are perfect & comfy

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hi,

Your review means the world – thank you for taking the time to leave one. We’re delighted your bean bag is everything you hoped for ❤️

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Just so easy to order and to receive

Just so easy to order and to receive

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks a million for the review! We’re over the moon to hear your bean bag has found its happy place ❤️

Don’t forget to tag us in your comfy setup – we’d love to see it over on @iconHomeHQ!

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Easy to view and order goods as…

Easy to view and order goods as expected our grandsons loved the bean bags and it solved the problem of not enough seating in a small room

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great product

Great product, fast delivery and got it at a fair price!

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear you are enjoying your new bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, was a present for my daughter, she loves it

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your daughter is enjoying their bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Ordered a beanbag chair from Icon via…

Ordered a beanbag chair from Icon via B&Q. When it arrived it was too large for the space and I also didn't like the colour - neither of which was the fault of the company. After finding their returns details and providing order info I was provided with a QR code. All I had to do was rebox the beanbag, tape it up, take it to the post office and show them the barcode so they could print a label for the return. Couldn't have been easier, excellent customer service and the beanbag was very comfortable just not right for my space. Would definitely consider buying from them again in the future due to excellent customer service.

The only slight negative was that I was matched with an AI chatbot when going through the returns process. It asked some redundant questions but was fairly easy to work with, I just dislike AI on principle.

June 16, 2026
Unprompted review
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks so much for your glowing review - it really made our day ❤️

We're so pleased our Comfy Team could help resolve everything for you.

Hope to welcome you back soon,
The icon Comfy Team

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